Adult Education Program Consultant F/T

Position Summary: 
The New York City school system is the largest in the country, composed of approximately 1.1 million students and 75,000+ teachers in over 1,800 schools. In February 2015, the New York City Department of Education (NYCDOE) created the Office of Community Schools (OCS) to develop and implement one of the pillars of Mayor de Blasio and Chancellor Fariña’s education agenda.

Community Schools are schools that strategically organize resources and share leadership so that social services are integrated into the fabric of the schools, enabling them to better serve the needs of families. Community Schools stand as centers of opportunities in neighborhoods – places where families, with whatever challenges they bring to the table, can get the supports they need to make sure students come to school ready and able to learn.

Our approach is based on a growing body of evidence showing that an integrated focus on academics, health and mental health services, youth development, expanded learning opportunities, and family and community supports are critical to improving student success.

OCS currently provides support for 227 community schools. OCS develops strategies and policies to increase the capacity of schools and community partners to deliver tailored supports to improve each school, including daily extended learning time, family engagement, healthcare, and mental health supports.

The Department of Education’s OCS and Adult and Continuing Education (OACE), in partnership with the New York City Council, is expanding supports for 25 Community Schools to provide Adult Education programs.  Each program will also engage the schools Lead Community Based Organization (CBO) partner to provide social service supports for adult learners – supporting their enrollment, retention and personal growth.
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Job Description: The Adult Education Consultant is responsible for being primary liaison to the Office of Adult and Continuing Education (OACE), school and Lead CBOs to support the implementation of adult education in 25 Community Schools. The Adult Education Consultant will provide overall program management to help ensure high quality, consistent implementation of adult education programs with integrated social service supports.  Activities will include:

• Conducting site visits to consult with schools directly on program implementation (75%);
• Working with nonprofit technical assistance providers to plan and deliver training content for schools and Lead CBO partners in person and virtually (15%);
• Working with an independent evaluation team to identify the best practices and programmatic challenges, informing continuous improvement for the overall efforts (10%). 

The ideal candidate will possess an expertise in Adult Education program management, strong written and verbal communication skills, and exceptional project management skills.
Work Schedule: September 2017 – June 2018, 35 hours/week
Reports to: Senior Program Manager of After School Programs
Direct Reports: None
Key Relationships: Works closely with the Office of Community Schools, Office of Adult and Continuing Education, technical assistance provider, Community Schools and Lead CBOs.
Responsibilities:

• Build and cultivate relationships with the Office of Adult and Continuing Education, CBOs, Community School personnel and other key stakeholders.
• Conduct regular site visits to participating Community Schools to ensure that schools and CBO providers are effectively working together to run Adult Education programs. Document, support, advise and follow-up on any challenges they are facing.
• Develop strategies to support OCS and OACE with outreach, recruitment, and retention of adult students.
• Track and analyze data regarding student attendance, recruitment benchmarks, and program goals. Update and provide recommendations to OCS senior management.
• Serve as the communications focal point. Manage the OCS Adult Education Program contacts database, respond to inquiries, and support efforts to streamline information and requests from various constituents.
• Coordinate and support technical assistance, training sessions, and professional development opportunities with OACE, other technical assistance providers, and school administration.
• Provide relevant and effective guidance, tools and resources to program staff to enhance and strengthen community relationships and partnerships.
• Work with the Lead CBO partners, DOE Office of Family and Community Engagement (FACE), community stakeholders and others to connect adult learners education programs, and broader family engagement, leadership development and social service support opportunities.
• Represent OCS at key community events, recruitment fairs and other community outreach events.
• Gather, organize, analyze, and develop a final evaluation report using qualitative and quantitative data sources to monitor and track the effectiveness of Adult Education programs in Community Schools.

Qualification Requirements:

1. Minimum: A master's degree from an accredited college in education, language teaching, economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or a closely related field, and two (2) years of satisfactory full-time professional experience in budget administration, economic or financial administration, fiscal or economic research;  management or methods analysis, operations research, organizational research or program evaluation; educational, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, fiscal management, or a related area, for educational program(s) and/or institution(s), 18 months of which must have been in an executive, managerial, administrative or supervisory capacity.  Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four (4) years of satisfactory full-time professional experience as described in "1" above, including the 18 months of Project Management, administrative or supervisory experience described in "1" above.

Preferred Qualifications:

• Experience managing adult or continuing education programs.
• Working knowledge of OACE led adult instruction.
• Experience working with CBO partners to implement social service support strategies.
• Ability to work collaboratively with a range of stakeholders of various personal and occupation backgrounds.
• Demonstrated experience building relationships with internal and cross-divisional colleagues.
• Experience using data driven decision-making to drive school and classroom-level instruction.
• Passion for critically thinking about education reform and school turnaround initiatives for struggling schools and high-needs student populations.
• Ability to organize, analyze and interpret data for diverse constituent groups.
• Expertise and graduate degree in the field of education program planning and evaluation.
• Analytical skills to define a problem, identify issues, analyze data and alternative solutions, weigh consequences of solutions and make recommendations and decisions.
• Experience working independently, organizing own work, establishing priorities, developing a course of action, monitoring the plan, reviewing and evaluating results.
• Excellent communication, presentation, and project management skills.
• Extensive knowledge of Microsoft Office products including Excel and PowerPoint and ability to work with software applications, such as webinars, blogs, and other data presentation tools (i.e. Tableau).

Please send resume & cover letter to mrosa28@schools.nyc.gov for consideration.
 
An Equal Opportunity Employer
It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation.  Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at http://schools.nyc.gov/OEO.