Category: Case Manager

Case Manager P/T

1/8/2025

Brooklyn Public Library (BPL) is one of the nation’s largest library systems and among New York City’s most democratic institutions. As a leader in developing modern 21st-century libraries, we provide resources to support personal advancement, foster civic literacy, and strengthen the fabric of community among the more than 2.7 million individuals who call Brooklyn home. BPL provide nearly 60,000 free programs a year with writers, thinkers, artists, and educators—from around the corner and around the world. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the joy of a good book.

The Brooklyn Public Library Adult Learning Program provides student centered adult literacy services throughout Brooklyn communities. We are seeking a part-time floater Case Manager to support the needs of HSE participants at various programming sites. The case manager will help ensure that our program participants are knowledgeable of free programs/ resources that will help alleviate any barriers to completing their educational goals.

Responsibilities

Conducts a comprehensive literacy and educational/vocational assessment to develop a plan of service to meet participant’s needs (approximately 50 clients per year).
Identifies post-secondary transition programs and assists out-of-school youth and adults to earn their high school diploma, improve their English skills, and to improve their reading and writing skills and succeed in post-secondary education, apprenticeship programs, or training.
Communicate effectively and collaborate with key staff and instructors to ascertain barriers that specific participants may be experiencing that prevent them from meeting their educational needs.
Collaborates with and refers participants to various community partners for wrap-around services, including health literacy, financial literacy, and more.
Researches and assists participants in acquiring related supportive services such as computer literacy, transportation, public assistance and child care.
Facilitates and/or coordinates various workshops/information sessions.
Attend community partner meetings and attend bi-monthly case management team meetings.
Maintains case notes by documenting client’s goals, outcomes, and goals using the ASISTS database.
Monitors participant's progress and follows up frequently.
Performs other tasks deemed necessary to assist in achieving service and programmatic goals.

Qualifications

Some college required, Bachelor’s degree preferred in education or a related field; relevant experience in adult education (ABE, ESOL, & HSE)
Strong awareness of the barriers facing adult learners looking to integrate workforce, technology, and academic environment.
Relevant experience in counseling individuals and/or facilitating informational sessions
Must have a good knowledge of the available educational, training, and employment resources.
Good knowledge of labor market trends and requirements and the skills, abilities, and experiences required in various occupations.
Initiative and resourcefulness; tact and courtesy; Good judgement and problem solving ability
Proficient in MS Word, Excel, Google Drive, Outlook, Social Media
Able to travel to various program sites throughout the week and work alternate Saturdays, evenings, and day shifts

Schedule:
Mon./Wed. 10-2
Wed/Thurs. 3-8
some Sat. 10-4

This is a grant funded opportunity through June 30, 2025. Renewal annually based on performance. The work week is up to 19 hours per week @ $35 per hour.

To apply go to this link: https://careers-bklynlibrary.icims.com/jobs/3100/part-time-case-manager/job

Literacy Zone Case Manager F/T

12/18/2024

Job ID: 2024-3030
# of Openings: 1
Category: Adult Learning & Literacy
Location Name: Literacy New Lots
Overview
Brooklyn Public Library (BPL) is one of the nation’s largest library systems and among New York City’s most democratic institutions. As a leader in developing modern 21st-century libraries, we provide resources to support personal advancement, foster civic literacy, and strengthen the fabric of community among the more than 2.7 million individuals who call Brooklyn home. BPL provide nearly 60,000 free programs a year with writers, thinkers, artists, and educators—from around the corner and around the world. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the joy of a good book.

The Brooklyn Public Library Adult Learning Program provides student-centered adult literacy services throughout Brooklyn communities. We are seeking a full-time Case Manager to support the needs of WIOA HSE participants within the Literacy Zone Welcome Center at the New Lots Library. The LZ case manager will help ensure that program participants are knowledgeable of free programs/ resources that will help alleviate any barriers to completing their educational goals. They will work collaboratively with the WIOA HSE admin team and instructors to ensure participants’ needs are being met. This role will work closely and under the guidance of the Literacy Zone coordinator onsite.

Responsibilities

Conducts a comprehensive and educational/vocational assessment to develop a plan of service to meet participants’ needs (approximately 100 clients per year). Provide intensive one-on-one and/or small group services to participants and their families including counseling and advising participants on their career, academic, and social service needs. The goal is to link them with resources that would move them out of poverty.
Able to plan events and coordinate community events based on the Literacy Zone target (goal is to meet and/or exceed program targets)
Identifies post-secondary transition programs and assists foreign-born participants to become familiar with the American workforce, post-secondary youth and adults to earn their high school diploma, improve their English skills, and improve their reading and writing skills and succeed in post-secondary education, apprenticeship programs, or training.
Assist with program outreach, recruitment, information sessions, assessments, orientations, and goal setting.
Communicate effectively and collaborate with key staff and instructors to ascertain barriers that specific participants may be experiencing that prevent them from meeting their educational needs.
Collaborates with and refers participants to various community partners for wrap-around services including health literacy, financial literacy, and more.
Researches and assists participants in acquiring related supportive services such as computer literacy, transportation, public assistance, and childcare.
Facilitates and/or coordinates various workshops/information sessions.
Attend community partner meetings and attend bi-monthly case management team meetings.
Maintains case notes by documenting client’s goals, outcomes, and goals using the ASISTS database.
Monitors participants’ progress and follows up frequently.
Performs other tasks deemed necessary to assist in achieving service and programmatic goals.

Qualifications

Some college required and/or preferred Bachelor’s degree in education or a related field; relevant experience in adult education (ESOL or HSE)
Strong awareness of the barriers facing adult learners looking to integrate workforce, technology, and academic environment.
Relevant experience in counseling individuals and/or facilitating informational sessions
Must have a good knowledge of the available educational, training, and employment resources.
Good knowledge of labor market trends and requirements and the skill, abilities and experiences required in a wide variety of occupations.
Initiative and resourcefulness; tact and courtesy; Good judgement and problem solving ability
Proficient in MS Word, Excel, Google Drive, Outlook, Social Media
Able to travel to various program sites throughout the week and work alternate Saturdays, evenings, and day shifts

Schedule: Mon./Wed./Fri. 9:45-5:30; Tues./Thurs 12:45-8:00; two Saturdays a month 10-4
Must be willing to travel and work from various library branches within the Literacy Zone target area.
*Complete 14 hours of professional development per year.

This is a grant-funded opportunity through June 30, 2025, with the possibility of renewal based on work performance. Contracts are renewed annually based on performance.

The work week is 35 hours per week at $45,000 per year salary.

Link to apply: https://careers-bklynlibrary.icims.com/jobs/3030/literacy-zone-case-manager-%28new-lots%29/job?mode=view

Case Manager F/T

10/24/2024

Full-time Case Manager Needed
CAMBA seeks an experienced Case Manager to work full-time on site and in person only at its Education Center, located at 10 Snyder Avenue – Brooklyn, N.Y.

The work schedule is 9:00 am to 5:00 pm (4 days a week) and 12:30 to 8:30 pm (1 day a week).

The salary for this position ranges from $43,000 to $45,000 per year.

Candidates must have a BA/BS in social work or a related field - Masters preferred. Candidates must also have a minimum of 2 yrs. experience in case management work.
For this position, candidates who speak one or more other languages (such as Haitian Creole, French, and/or Spanish) besides English are highly preferred.
Good organization, communication, leadership, computer, database, and Internet skills are required.

The position is for individuals who have a passion to help other people solve their socio-economic problems and achieve their goals.

To apply, please email an updated and MS-Word formatted cover letter and resume as attachments to [email protected].

Case Manager F/T

9/26/2024

Full-Time Case Manager for COJO Flatbush Adult Education Program
COJO Flatbush is hiring a full-time Case Manager to support students enrolled in our Adult Education
Programs, which include GED-Prep and Computer Classes. The Case Manager plays a key role in guiding
clients through challenges, developing actionable plans, and connecting them with essential resources
to ensure their long-term success.
Key Responsibilities:

Provide comprehensive case management services which includes but not limited to, intake assessments, setting goals, and developing action plans for COJO Students.
Offer education and career counseling to assist students in identifying pathways to reach personal, educational, and professional goals.
Facilitate coordination with external service providers, government agencies, and community organizations to build a strong support system for participants.
Maintain and update participant records, ensuring accurate documentation in DYCD Connect to track interactions and outcomes.
Conduct regular follow-up meetings with participants to monitor progress and adjust goals as needed.
Lead workshops and group sessions focused on education, career development, and family support resources.
Work collaboratively with the Adult Education team to provide holistic, integrated support.
Stay updated on local resources, policies, and best practices in family development and social services.

Qualifications:

Candidates must meet one of the following criteria:
Bachelor’s degree in social work or a related field, with experience in City systems (public assistance, child welfare, education, and housing); OR
Associate’s degree, completion of Family Development Training (or other DYCD-recognized credentials), and experience in City systems; OR
At least 3 years of proven experience in case management or counseling, with knowledge of City systems.

Compensation:
Annual Salary: $40,000 - $45,000 based on experience + Benefits

This role is key to empowering families and individuals as they navigate the complexities of City support
systems and pursue their education and career goals

To apply send resume to Kate Nor [email protected]

Case Manager F/T

6/16/2024

York Community College is seeking 2 Case Managers

Responsible for performing a variety of casework duties, including meeting with participants, developing services plans.
Responsible for caseload and performs record keeping functions as required, while making sure all records are maintained at a confidential level.
Refers participants to agencies and programs as necessary and establishes a rapport and professional relationship with all stakeholders.
Assists participants in establishing relationships with outside services.
Assists in arranging transportation to necessary appointments.
Conduct workshops and meeting with clients relative to goals of Social Services.
Conduct follow-up with participants (past and current).
Attend regular staff meetings
Document progress/outcomes.
Preparing resumes, and coaching them for job interviews
Attend mandated trainings.
Meeting with students to assure their persistence in instructional classes by identifying Barriers to Education and Employment
Provide ample community resources to address those identified barriers.
Provide intake services and conduct orientation.
Input participant information into State portal.
Other duties as assigned by Supervisor and/or Director

Qualifications:

Associates Degree (Bachelor’s Degree preferred)
Bilingual English/Spanish or English/French proficiency preferred
2-3 years comparable experience
Self-starter, able to work independently and part of a team
Basic knowledge of public benefits such as Medicaid, SNAP, SSI, and SSD.
Successful experience conducting low-income housing searches is preferred, as is experience working with migrants and non-degree participants
Strong computer literacy
Superior interpersonal and organizational skills with the ability to multi-task.

Work Schedule: Monday-Thursday with 2 late nights

Salary: $40K-$45K

To apply email your resume to Debora Young at [email protected]

Case Manager F/T

2/7/2024

Case Manager - Adult Literacy Education
FLSA-Classification: Non-Exempt
Salary Range: $45,000 annually
Reports To: Senior Director of Community Schools
Program: Adult Literacy Education (ALE)
Location: PS.179

JOB DESCRIPTION
Summary/ Objective
East Side House Settlement (ESH) is a community resource in the South Bronx. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and the communities. We seek a dynamic, hard-working, and creative team-player who shares our passion for providing exceptional services to children and families.

Under the supervision of the Senior Director of Community Schools, the Case Manager will be key in the Community School and Workforce staff inter-disciplinary team whose purpose is to provide comprehensive educational and social emotional supports that enable participants to meet their learning, educational and employment goals. A primary focus for the Case Manager is to support our ALE participants throughout their process in the Test of Adult Basic Education (TABE) and Workforce services. The Case Manager will communicate effectively with the Senior Director of Community Schools and Workforce team to coordinate student intake and interviews, tutoring and all other wrap around services needed for participants, who are enrolled in various classes, to succeed.

Essential Functions

Duties and responsibilities include, but are not limited to:
Manage a caseload of approximately 50-100 participants per year; divided by cohorts.
Maintain ongoing contact with participants on caseload at all phases of the ALE program to track progress; meet individually at least twice per course with every adult participant.
Conduct daily attendance outreach and refer participants to support services as needed.
Maintain consistent communication with the Instructors and Career Development Specialists to ensure participants career goals are met.
Conduct one-on-one and small group counseling sessions with participants that support their academic, career and personal goals.
Work as part of an interdisciplinary team with Instructors, Career Development Specialists, and Education and Employment Services Managers in providing onsite/co-location services.
Build and maintain Google shared database with case load of participants to track participant progress through career and education goal plans.
Participate in relevant departmental meetings, training, case conferences, workshops and other on/off site events.
Assist the program management staff in recruiting, interviewing, and maintaining participant records for each cohort of ALE.
Consult with teachers and provide feedback to participants on academic performance using a biweekly assessment.
Refer participants to academic and support services as needed.
Attend administrative meetings, program trainings, and staff development.
Educating participants and families about post-secondary options, colleges, the college admissions process, trends, procedures, and testing; advising participants and families as they go through the process and helping participants and families aspire realistically and choose wisely.
Arrange monthly on-site/co-location family literacy events, special events, and extracurricular activities.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Read more and apply at this link: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=65968&clientkey=822017CB7A069E491A9ECFF44048E7E6

Case Manager P/T

11/13/2023

Part-time Case Manager – 2 positions available - Some evening and weekend coverage is required

Compensation: $30 - $35 per hour

The BCS Education Center is seeking 2 part time Case Managers to provide Case management and career counseling services for students in GED preparation and ESL programs.

The Education Center provides adult education services to the Brooklyn community. We serve students with GED preparation classes, ESL classes, and vocational training. In addition, the Education Center operates a Family Welcome Center in which we provide case management & wrap-around services, workforce development programming, and regular community workshops & events. Many of our students speak Spanish, Arabic, or Chinese as their first language.

The Case Manager Responsibilities:

Case management and career counseling services for students in GED preparation and ESL programs
Work with students in the development of education & employment plans
Intake for students entering GED preparation and ESL programs
Pre-testing, and post-testing using TABE, Best Plus 2.0, and Best Literacy
Maintain retention through regular check-ins and meetings with students
Follow up with students who have exited the program
Keep up-to-date case notes
Conduct job readiness workshops
Assist learners with employment, internship, and college applications
Collection of vital records
Attend professional development training
Other duties, as assigned

Accountable For:

Intake targets
Retention targets
Collection of vital records

Qualifications Required:

Bachelor's degree required
Language skills in Spanish, Arabic, and/or Chinese are preferred
One-year experience in case management and/or counseling
Strong computer skills
Strong time management and organizational skills
Strong problem-solving skills and the ability to be resourceful
Willingness to collaborate with colleagues and work as part of a team
Ability communicate effectively in the face of stress, feedback, or change

To Apply go to this link: Case Manager - Adult Education/Literacy.

BCS and Turning Point require that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Case Manager P/T

3/15/2023

Part-Time Case Manager Positions (Bilingual Spanish Preferred)
Adult Basic Skills (ABS) Program at LaGuardia Community College
LaGuardia Community College is seeking two part-time case managers for its ABS High School Equivalency preparation program for 19 hours per week. This involves some day and evening hours and an occasional Saturday.

Case Manager must be comfortable with addressing barriers that will prevent students from pursuing their goal. Case Manager must work closely with teachers and administrative staff to provide the necessary support for the students in our program. learner-centered, participatory lessons and a project-based approach.
We are seeking a qualified case manager who has experience working with adult students. BA/BS degree required in social work or related field, plus a minimum of 2-3 years of experience working with adults as a case manager. Bilingual (English/Spanish) preferred.

Primary Responsibilities include:

Providing high quality support services to students we serve in the program
Interviewing prospective students to discuss possible barriers
Identifying and addressing issues as childcare, housing, family illness, work schedule, time management, finance, and other obstacles preventing students to complete their course
Communicating with students regarding absenteeism
Motivating students to persist and succeed in the program
Developing and presenting workshops on how to study, test anxiety, time management, financial literacy, etc.
Assisting students to complete GED applications
Conferencing students individually on their goals and next steps
Collaborating with the Career Development Center to assist students in applying to college
Referrals to appropriate training programs, employment opportunities and/or community agencies
Participating in professional development and staff meetings
Other related tasks, as necessary
Part-time positions 19 hours per week (flexible hours) through June 2023 (with the possibility of extending past June 2023)

How to Apply:
Please send resume with a brief cover letter to [email protected].
Put “Case Manager” with your name in the subject line.

Case Manager P/T

9/22/2022

OBT is looking for a youth-focused, dedicated Case Manager to join our Advance and Earn Program team. Reporting to the Social Service Supervisor, the Case Manager will be responsible for providing counseling and case management services to a minimum of 19 participants at all stages of the Young Professional’s Institute (YPI) program in Advance and Earn.

In partnership with the Department of Youth and Community Development, OBT launched the Advance and Earn Program in 2020. The program, a unit of OBT’s Young Professional Institute, helps opportunity youth, those young people between the ages of 17 and 24 who are neither enrolled in school nor participating in the job market, further their career prospects through comprehensive High School Equivalency (HSE) test preparation, employer-recognized trainings, credentials and certifications, and paid internships. There are 3 main components of the program: contextualized academic programming, comprehensive HSE and work-based learning, and sector-focused advanced training in Digital Marketing.

Essential Job Functions and Responsibilities:

Provide strength-based case management and counseling to young adults at all phases of the Advance and Earn model.
Maintain case tracking, case conferencing and group supervision models to assure that young adults and staff are holistically supported.
Participate in clinical supervision.
Provide case management and crisis management as required.
Attend relevant professional development and provide referrals for external training for staff.
Develop and facilitate essential skills workshops.
Monitor the flow of young adults throughout program components.
Enter and track data in all relevant systems.
Input case notes and participant assessments.
Participate in all team meetings, required trainings, and case conferences.
Work cohesively with an interdisciplinary team to provide multi-tiered interventions.
Monitor and track student attendance.
Develop and facilitate retention events for students.
Engage participant stakeholders, such as families and community partners to ensure best outcomes for youth.
Monitor and facilitate intakes and ongoing student assessments throughout program.
Participate in internal trainings on Motivational Interviewing (MI), and employ MI strategies as a primary modality of practice.
Other assignments as needed in support of supervisor and managers.

Knowledge, Skills and Abilities:

Belief that workforce development and equity are inextricably linked and have a passionate commitment to OBT’s mission and vison.
Be proactive in identifying resources for referral and crisis management assistance.
Demonstrated ability to work with internal and external partners.
Be driven to create a strong culture of high accountability and high support.
Lead by example and model integrity.
Value and cultivate a learning environment; embody a growth mindset.

Education and Experience/Training:

Bachelor’s degree required.
Minimum of 2 years of case management experience required.
Experience working with opportunity youth.
Experience in workforce programs a plus.
Conducting client intakes and interviews.
Experience in developing and monitoring case notes and client assessments.

Interested candidates should apply on OBT's website: https://obtjobs.org/job-posts/

Case Manager (Bilingual English Spanish) F/T

9/1/2022

Literacy Case Manager (Spanish-speaking) F/T

Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender-based violence.

The Literacy Case Manager will assist with the coordination of academic and literacy related activities for Sanctuary for Families’ Economic Empowerment Program (EEP), focusing on Spanish-speaking clients.
RESPONSIBILITIES

Assesses students’ literacy and fluency levels using the TABE and the BEST Plus
Assists with student case management
Monitors student progress while enrolled in external GED/Adult Literacy programs
Facilitates individual and small group sessions focused on language and literacy development
Assists with general class instruction
Provides administrative support to EEP’s Spanish programming

Fluency in English and Spanish required
Salary: $45,000 + benefits
Hybrid position (1-2 days a week in our office in downtown Manhattan)
To apply, or to see additional details: https://recruiting.paylocity.com/Recruiting/Jobs/Details/105005

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