Category: Case Manager

Case Manager F/T

7/23/2021

JOB TITLE: CASE MANAGER – ADULT EDUCATION (IN PERSON)

REPORTS TO: ADULT EDUCATION PROGRAM COORDINATOR AND ADULT EDUCATION PROGRAM DIRECTOR

Candidate must be able to report to the office Full-Time 5-days a week to support Adult Education In-Person and Remote Learning.

DUTIES INCLUDE:

Administer one on one-assessment interviews for each new participant on caseload, assessing participant’s education and work history, need for support services, career preferences and barriers to meeting education outcome.
Support a case load of up to 120 students throughout the year.
Develop an Individual Educational/Career Plan for each participant.
Ensure that participant’s folders are complete including copies of identification, documents and case notes.
Support, monitor and follow-up on participant’s attendance in education classes and other related activities.
Case notes need to be updated monthly with any status change including: non- compliance with program rules and regulation or dismissal from the program.
Make appropriate referrals to address barriers: educational (ESOL, ABE, HSE, Spanish HSE), housing, domestic violence, mental health, college readiness, as well as, other outside resources to meet the client needs.
Administer Best Plus 2.0/TABE testing, assist new students’ intake forms and registration.
Monitor, document and follow up on participant’s attendance in education classes and other related activities.
Lead and facilitate small group counseling/workshops at least once every 3 months.
Organize and occasionally lead a mixed level conversation class with ESOL students.
Ensure ASSIST, CAPRICORN, ETO, WISE (SNAP), HRA and other in-house database systems are updated on a weekly basis.
Assist Adult Education Program Director and Data Coordinator in preparing SNAP monthly reports.
Provide referrals to support services and internal St Nicks Alliance programs.
Assist Adult Ed Coordinator with preparing reports/audits for funders.
Maintain excellent organizational and time management skills in order to ensure completion of all tasks.
Timely record keeping and quality assurance for compliance with the requirements of various funding sources.
Attend monthly case manager meetings/supervision.
Support Adult Education partnerships with ESOL instructors.
Perform other tasks (i.e. graduation ceremonies, student recognition, etc) in support of St. Nicks Alliance as directed.
Participate in program meetings and funder professional development.
Support all Adult Education programming at St. Nicks Alliance Workforce Center.
Must be flexible and be available to work some evenings and occasional Saturdays.

Qualifications:

Bachelor’s degree in Social Work, Psychology, Sociology, and Bachelors Degree preferred or 3 years related field experience in social service organization preferred.
Must be bilingual (Spanish, English))
Ability to work with culturally-diverse individuals, bringing a non-judgmental approach to counseling and casework while maintaining a clear sense of boundaries.
Public speaking skills preferred.
Excellent organizational and interpersonal skills.
Strong communication, writing and computer skills.
Must be comfortable using databases and entering case notes into required systems.
Experience crisis management/ intervention skills preferred.
Knowledge of community resources and counseling with high risk populations.
Ability to motivate others towards achieving goals.
Ability to work both independently and as a team with an equal amount of focus and enthusiasm.
Strong sense of and respect for confidentiality involving both clients and fellow employees.
Ability to Work in Person in the Office 5 days a week. Also availability to work 2 evenings a week and occasional Saturday as needed.
Skilled at remote learning with experience using online platforms for virtual support.

How to apply
Please submit a thoughtful cover letter and resume to bgodley@stnicksalliance.org with Adult Education Program Coordinator in the subject line. Visit www.stnicksalliance.org to learn more about the organization. Please no phone calls.

St Nicks Alliance is an Equal Opportunity Employer.

Case Manager P/T

6/23/2021

Educational Case Manager
The Adult Learning Center (ALC) at NYC College of Technology seeks a part-time Educational Case Manager (ECM) for our IELCE funded program. The ALC collaborates with workforce development partners to provide advanced English learners free healthcare training which includes contextualized English instruction.
Primary responsibilities:

Advise and support advanced English language learners enrolled in Medical Assisting and Direct Support Professional trainings, through in-class workshops and one-on-one sessions. Counsel them on career prospects, academic goals, and personal issues, ensuring confidentiality
Identify and establish joint referral relationships with relevant social service agencies, community-based organizations, and with Workforce1 centers
Assess student needs and make appropriate referrals to social services and other agencies
Provide crisis intervention when needed
Assist students with mapping their career plans, including related academic and personal goals
Track student progress, attendance and satisfaction, while completing required data entry tasks
Work closely with instructors and administrative staff to meet program objectives; this includes the monitoring and documentation of progress and outcomes for both students and alumnae
Provide support during both the application process and the orientation of new students
Attend 14 hours of RAEN Professional Development
Ad hoc duties as assigned

Requirements:

Bachelor’s degree in a social work, counseling or a related field; Master’s degree preferred
Relevant experience in counseling individuals
Strong awareness of the barriers facing immigrants looking to integrate into the US workforce and academic environment
Familiar with strengths-based, culturally competent approaches
Bilingual Spanish/English preferred
Daytime availability

Salary range $40-$45/hour. 15-20 hour/week. Letter & résumé to Leah Clay-Youman, lyouman@citytech.cuny.edu.

Multiple Positions

5/27/2021

St. Nicks Alliance Workforce Development is ramping up to once again offer in person class instruction for Adult Education Programming. As part of that effort, we have open positions for an Adult Ed Program Coordinator, Case Manager, and several Part-Time ESOL Instructor positions. Click on the links below to learn more about each position.

If you are interested in applying for any of these positions, please send an email to Larry Rothchild lrothchild@stnicksalliance.org directly with the job title in the subject line.

Multiple positions ABE, HSE, ESOL, Fast Track, Literacy Zone, Data

6/29/2020

Brooklyn Public Library's Adult Learning Department is seeking qualified candidates for the following part time opportunities:

Adult Basic Education (ABE) Teacher
ALE Case Manager
Data Program Associate
ESOL Teachers
ESOL/HSE Instructor - Conceptualized Medical Billing
Fast Track HSE Teacher
Literacy Zone Data Assistant
Literacy Zone Resource Specialist
Program Assistants
TASC Clerk

Click here to review each job description and follow the steps to apply.

Case Manager P/T (filled)

10/16/2019

Educational Case Manager P/T

9/18/2019

Job title: Part-time Educational Case Manager (ECM)
The Center for Immigrant Education and Training (CIET) at LaGuardia Community College, has an employment opening for a Part-time/Temporary Educational Case Manager (ECM).

The primary responsibilities of the position will be:

Counsel and advise clients on all career, academic and social service needs
Summarize student intake forms to assess student needs, coordinate appropriate
referrals/events, and incorporate guest speakers for informative workshops
Conduct college and career workshops for student clients
Assist students with completing education and employment plans
Attend 15 hours of RAEN Professional Development
Other duties as assigned

Requirements:

Bachelor’s degree in a social work, counseling or a related field; Master’s degree preferred
Relevant experience in counseling individuals and/or leading workshops
Strong awareness of the barriers facing immigrants looking to integrate into the US workforce
and academic environment
Some weekday evening hours required (approximately 5-8 pm)
Seeking a professional individual familiar with strengths-based, culturally competent approaches

This part-time, grant-funded position will be scheduled for approximately 19 hours a week at an estimated salary of $38.00 an hour.

Please send resume and cover letter to Paula Michelin at pmichelin@lagcc.cuny.edu

The Center for Immigrant Education and Training offers free and low-cost English classes in the context of specific careers and job training programs, along with career counseling and case management services to low-income immigrant adults. Our goal is to support students in becoming life-long learners and independent, contributing citizens of New York.

Educational Case Manager/Academic Advisor P/T

9/18/2019

Job Title: Part-time Educational Case Manager/Academic Advisor
York College Learning Center has an employment opening for a Part-Time/Temporary Educational Case Manager/Advisor.
The primary responsibilities of the position will be:

Counsel and advise students and community residents on their career, academic, and social service needs
Assess student needs, coordinate appropriate referrals/events, and incorporate guest speakers for informative workshops
Conduct college, career, and employment readiness workshops for students and community residents
Facilitate WIOA-related training/workshops to Learning Center students in collaboration with class instructor
Provide Job Zone sessions to assigned classes
Conduct follow-up to document outcomes and provide post-exit support to HSE recipients, CLIP referrals, and student completers
Assist in completion of college and financial aid applications
Maintain confidential progress notes about students (written and electronically) and utilize the Case Management Portal when available
Provide in-class orientations highlighting the Center’s policies and procedures
Assist with the registration process and completion of individual student record forms
Support students with attendance issues; aid students to identify factors that deter class persistence
Attend 14 hours of RAEN-approved Professional Development appropriate for case managers
Other duties as assigned

Requirements:

Bachelor’s degree in counseling or a related field preferred
Minimum five years relevant experience in counseling individuals and/or leading workshops
Strong awareness of the barriers facing immigrants looking to integrate into the US workforce and academic environments
Evening hours required
Familiarity with strengths-based, culturally competent approaches
Ability to manage multiple tasks, demonstrate resourcefulness, and be well organized
Bilingual a plus (English/Spanish, English/Creole, English/Bengali)

Please send resume and cover letter to Linda Ribaudo at lribaudo@york.cuny.edu

This part-time, Research Foundation grant-funded position will be scheduled for 16 hours a week, M-TH, from 10am – 2pm, for a 10 month period (September 2019 – June 2020) at a salary of $33.00 an hour. As a temporary position, there is no guarantee or offer of continued employment after June 30, 2020.

The York College Learning Center offers foundational education and training, as well as advisement and referral services, that expand opportunities for marginalized adults to achieve increased independence, realize life goals, and become active in civic and workplace responsibilities as individuals, parents, and members of the broader community.

Case Manager F/T

8/15/2018

Case Manager - Career Counselor, Adult Literacy
JEWISH COMMUNITY COUNCIL OF GREATER CONEY ISLAND, Inc
The Case Manager - Career Counselor will be responsible for addressing the students’ barriers affecting their ability to benefit from ESOL classes, working through employment barriers, assisting students with achieving and retaining employment.
This position entails working closely with Students, Instructors, Lead Teacher, Program Coordinators/Data Managers, and Program Director to ensure the success of the program

This position includes (but is not limited to) the following responsibilities:

Assist in outreach to identify appropriate program sites and program participants who are eligible, motivated and employment bound.
Assist with intake, including completing the necessary paperwork with each student.
Interview students at time of initial assessment to determine any barriers that students face from fully benefitting from the program, and assist them in overcoming those barriers by facilitating internal and external referrals. (Barriers may include, child care, housing, transportation, mental illness etc.)
For the duration of the ESL training, schedule meetings with each student on a bi-monthly basis
Monitor students’ development throughout their training and the pre and post-employment period, utilizing the necessary documents required by the funding source / Program Director.
Offer career counseling to help students make appropriate career choices. Share the latest job market information and help them identify the types of jobs that are suitable based on their work experience, skills, and English levels. For those employed, encourage job retention and advancement.
Assist students with resume preparation.
Actively research and create awareness for benefits and resources available to the NY immigrant population (ex: healthcare, vocational training, HSE opportunities, etc.).
Conduct individual and group employment-related workshops such as resume preparation, interviewing skills, confidence building, cultural differences in the American workplace, employer-employee relationships, and job retention skills, etc. Conduct orientation and student enrollment in job portals per funder requirements.
Establish and maintain employer relationships, develop job bank, and place students in jobs based on program requirements.
Maintain accurate case management/employment records, including following students’ employment as per program requirements.
Participate in meetings and workshops held at the funding sources when deemed necessary or when helpful to the program, and participate in the required staff development workshops.

Qualifications: Bachelors Degree; culturally sensitive professional individual with good word processing skills; excellent written, communicative and interpersonal skills; accurate data-entry and typing skills; prior career counseling and workforce development experience preferred; Bi-lingual English-Spanish or Mandarin strongly preferred; good references.
Supervision: The Case Manager – Career Counselor will be supervised by the Program Director of Adult Literacy.
Work Schedule: 35 hours per week. Must be available to work day time and evening hours.
Work Environment: Work will be performed mainly at JCCGCI offices, and includes travel to ESL sites throughout the five boroughs (driving capability preferred).
Language Skills: Ability to read and speak English; Mathematical Skills. Bi-lingual English-Spanish or Mandarin preferred.
Computer Skills: Proficiency in Microsoft Word and Excel, and data entry; basic knowledge of computer networking processes
Physical Demands: Ability to lift 15 pounds
Reasoning Ability: Ability to make determinations of best procedures and practices to attain goals of the position.
Working Conditions: Occasionally called upon to work over schedule or odd schedules (e.g. when outreach is best accomplished after-hours or on weekends).

To apply, resumes should be emailed to both r.berman@jccgci.org and careers@jccgci.org with the position title in the subject line.

Literacy Zone Case Manager P/T

7/30/2018

Brooklyn Public Library:
The Brooklyn Public Library Adult Learning Program is seeking a part-time Literacy Zone (LZ) Case Manager for three of our Family Welcome Center locations (Eastern Parkway, Flatbush, and New Lots). The Case Manager will help ensure that our neighborhood residents and program participants are aware of our free programs that meet the needs of every member of a family.

Literacy Zones are a reform initiative developed by the New York State Board of Regents and the State Education Department to close the achievement gap in urban and rural communities.

Locations and Schedules:
Eastern Parkway Flatbush Branch New Lots Library
1044 Eastern Parkway 22 Linden Boulevard 665 New Lots Avenue
Brooklyn, NY 11213 Brooklyn, NY 11226 Brooklyn, NY 11207

Day Day Day
Mon./Wed. 10am-3pm Mon./Wed. 10am-3pm Tues./Thurs 10am-3pm
Thur. 1pm-5pm Thur. 1pm-5pm Wed. 1pm-5pm
Sat. 10am-2pm Sat. 10am -2pm Sat. 10am-2pm

Evening Evening Evening
Tues./Thur. 3pm-8pm Tues/Thurs. 3pm - 8pm Mon./Wed. 3pm-8pm
Wed. 12pm-5pm Wed 12pm - 5pm Thurs. 12pm-5pm
Sat. 10am-2pm Sat 10am - 2pm Sat. 10am - 2pm

Salary:
This is a part time position at $35 per hour, up to 19 hours per week.

Click on the following link to review full job ad & to apply: Literacy Zone Case Manager

Brooklyn Public Library is an Equal Opportunity Employer

Case Manager P/T

1/24/2018

Part-time Educational Case Manager (ECM)

The Center for Immigrant Education and Training (CIET) has an employment opening for a Part-time/ Temporary Educational Case Manager (ECM).

The primary responsibilities of the position will be:

Counsel and advise clients on all their career, academic and social service needs
Summarize student intake forms to assess student needs, coordinate appropriate referrals/events, and incorporate guest speakers for informative workshops
Conduct college and career workshops for student clients
Assist students with completing education and employment plans
Other duties as assigned

Requirements:

Bachelor’s degree in a social work, counseling or a related field; Master’s degree preferred
Relevant experience in counseling individuals and/or leading workshops
Strong awareness of the barriers facing immigrants looking to integrate into the US workforce and academic environment
Some weekday evening hours required (approximately 5-8 pm)

Seeking a professional individual familiar with strengths-based, culturally competent approaches

This part-time, grant-funded position will be scheduled for approximately 19 hours a week for a 6-month period (i.e., January to June 2017) at an estimated salary of $38.00 an hour.

Please send resume and cover letter to Eliana Panora at epanora@lagcc.cuny.edu

The Center for Immigrant Education and Training offers free and low-cost English classes in the context of specific careers and job training programs, along with career counseling and case management services to low-income immigrant adults. Our goal is to support students in becoming life-long learners and independent, contributing citizens of New York.

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Case Manager F/T

Case Manager P/T

Multiple Positions

Multiple positions ABE, HSE, ESOL, Fast Track, Literacy Zone, Data

Case Manager P/T (filled)

Educational Case Manager P/T

Educational Case Manager/Academic Advisor P/T

Case Manager F/T

Literacy Zone Case Manager P/T

Case Manager P/T

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