Category: Case Manager

Case Manager P/T

9/22/2022

OBT is looking for a youth-focused, dedicated Case Manager to join our Advance and Earn Program team. Reporting to the Social Service Supervisor, the Case Manager will be responsible for providing counseling and case management services to a minimum of 19 participants at all stages of the Young Professional’s Institute (YPI) program in Advance and Earn.

In partnership with the Department of Youth and Community Development, OBT launched the Advance and Earn Program in 2020. The program, a unit of OBT’s Young Professional Institute, helps opportunity youth, those young people between the ages of 17 and 24 who are neither enrolled in school nor participating in the job market, further their career prospects through comprehensive High School Equivalency (HSE) test preparation, employer-recognized trainings, credentials and certifications, and paid internships. There are 3 main components of the program: contextualized academic programming, comprehensive HSE and work-based learning, and sector-focused advanced training in Digital Marketing.

Essential Job Functions and Responsibilities:

Provide strength-based case management and counseling to young adults at all phases of the Advance and Earn model.
Maintain case tracking, case conferencing and group supervision models to assure that young adults and staff are holistically supported.
Participate in clinical supervision.
Provide case management and crisis management as required.
Attend relevant professional development and provide referrals for external training for staff.
Develop and facilitate essential skills workshops.
Monitor the flow of young adults throughout program components.
Enter and track data in all relevant systems.
Input case notes and participant assessments.
Participate in all team meetings, required trainings, and case conferences.
Work cohesively with an interdisciplinary team to provide multi-tiered interventions.
Monitor and track student attendance.
Develop and facilitate retention events for students.
Engage participant stakeholders, such as families and community partners to ensure best outcomes for youth.
Monitor and facilitate intakes and ongoing student assessments throughout program.
Participate in internal trainings on Motivational Interviewing (MI), and employ MI strategies as a primary modality of practice.
Other assignments as needed in support of supervisor and managers.

Knowledge, Skills and Abilities:

Belief that workforce development and equity are inextricably linked and have a passionate commitment to OBT’s mission and vison.
Be proactive in identifying resources for referral and crisis management assistance.
Demonstrated ability to work with internal and external partners.
Be driven to create a strong culture of high accountability and high support.
Lead by example and model integrity.
Value and cultivate a learning environment; embody a growth mindset.

Education and Experience/Training:

Bachelor’s degree required.
Minimum of 2 years of case management experience required.
Experience working with opportunity youth.
Experience in workforce programs a plus.
Conducting client intakes and interviews.
Experience in developing and monitoring case notes and client assessments.

Interested candidates should apply on OBT's website: https://obtjobs.org/job-posts/

Case Manager (Bilingual English Spanish) F/T

9/1/2022

Literacy Case Manager (Spanish-speaking) F/T

Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender-based violence.

The Literacy Case Manager will assist with the coordination of academic and literacy related activities for Sanctuary for Families’ Economic Empowerment Program (EEP), focusing on Spanish-speaking clients.
RESPONSIBILITIES

Assesses students’ literacy and fluency levels using the TABE and the BEST Plus
Assists with student case management
Monitors student progress while enrolled in external GED/Adult Literacy programs
Facilitates individual and small group sessions focused on language and literacy development
Assists with general class instruction
Provides administrative support to EEP’s Spanish programming

Fluency in English and Spanish required
Salary: $45,000 + benefits
Hybrid position (1-2 days a week in our office in downtown Manhattan)
To apply, or to see additional details: https://recruiting.paylocity.com/Recruiting/Jobs/Details/105005

Case Manager F/T

8/5/2022

Union Settlement Association is an on-the-ground resource for East Harlem residents of all ages, and a passionate advocate for the needs of underserved communities. Since opening our doors in 1895, we have brought education, wellness and community-building programs to our neighborhood, empowering New Yorkers with opportunities to better their lives. More than 350 staff work in our organization, and our services impact 10,000 people every year. By helping our neighbors realize their goals, we build the vitality and success of East Harlem. For more information about Union Settlement, please visit our website at www.unionsettlement.org.

Position: Evening Case Manager
Department: Adult Education
Reports to: Director of Adult Education
Hours: Full-Time
FLSA: Non-Exempt
Compensation: $32,000

Union settlement Adult Education is seeking a Case Manager to provide in person support that reports to the Adult Education Director. The candidate needs to be a hardworking individual with the ability to multi-task effectively. This person is responsible for attendance tracking, monitoring and data entry into Adult Education Funder databases as needed. This is a full-time position.

DUTIES INCLUDE:

Processing intake application with proper documentation.
Schedule and confirm appointments for clients.
Make copies for staff and scan necessary documents for files.
File, retrieve and update documents and reports.
Maintain and log daily sign-in sheets for students.
Provide timely data entry in DYCD Connect and other Adult Education Funder databases which also includes enrolling students and assisting with programming.
Assists participants in obtaining vital social services within the neighborhood.
Assessing participants needs for community resources
Provide referral services to other Union Settlement programs when necessary, as well as to other external resources.
Create monthly program reports detailing all services provided for participants.
Attend community events to promote Career Training program alongside other Union Settlement programs
Maintain case records and program documentation in accordance with agency and program guidelines.
Conduct workshops that provide necessary life skills for participants.
Work with participants to assess strengths, needs and resources; develop an individualized strategy to meet short- and long-term goals; and follow up to determine whether goals have been met and/or needs have changed.
Develop and maintain resource information database for future use.
Conduct periodic assessments of enrolled participants to determine progress.
Develop and manage an Individualized Service Plan coordinating with Participants and other community resources and agencies.
Teach problem solving and appropriate coping techniques to enhance participant life skills function.
Develop and maintain resource information.
Follow-up on referrals you make on behalf of a participants and respond to all referrals made to the program.
Maintain linkages to ensure documentation and verification of participant outcomes.
Participate in training opportunities as assigned.
Maintain and ensure HIPAA confidentiality of records (daily)

PHYSICAL REQUIREMENTS

Regularly required to talk, hear, walk, stand, & sit.
Able to climb stairs if necessary.
Able to operate a computer keyboard, mouse & office equipment.
Ability to read printed materials and computer screens.

QUALIFICATIONS:

Associates degree in social services or related field with two years’ experience in a social service setting or in providing direct services to individuals or families or Bachelor degree in social work or related field.
Must be bilingual (English and Spanish.)
Ability to work both independently and as a team with an equal amount of focus and enthusiasm.
High degree of discretion and respect for confidentiality
Good verbal and written command of the English Language.
Proficient in computer software applications, Excel, and Microsoft Office.
Good time management, organizational and interpersonal skills • Frequently lifts and/or moves up to 30 pounds.
Able to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 programs.

To Apply:
Please send Cover Letter, and Resume to: adulteducationcareers@unionsettlement.org. Please indicate Evening Case Manager in the subject of e-mail.

Bilingual Program Aide/Case Manager P/T

8/3/2022

Evening Program Aide/Case Manager-Adult Literacy (English as a Second Language- ESL)- PT position

The JCC of Greater Coney Island is looking to hire a bi-lingual (Spanish, Cantonese and/or Mandarin) PT Evening Program Aide/Case Manager

Duties include, but are not limited to:

data entry
interacting with adult students on a continuous basis
case management
testing
ability to work in-person and remotely
availability to work evening hours
willingness to travel within the 5 boroughs
must be bilingual Spanish, Cantonese and/or Mandarin

Prior experience in the Adult Literacy/ESL field is a plus, but we are willing to train the right candidate. Candidate must be hard working and eager to work in the social service field.

Resumes should be submitted to r.berman@jccgci.org. Please include “Evening Program Aide/Case Manager” in the subject line.

Bilingual Program Aide/Case Manager F/T

8/3/2022

The JCC of Greater Coney Island is looking to hire a FT bi-lingual Spanish Program Aide/Case Manager

Duties include, but are not limited to:

data entry
interacting with adult students on a continuous basis
case management
testing
ability to work in-person and remotely
availability to work daytime and evening hours
willingness to travel within the 5 boroughs
must be bi-lingual Spanish

Prior experience in the Adult Literacy/ESL field is a plus, but we are willing to train the right candidate. Candidate must be hard working and eager to work in the social service field.

Resumes should be submitted to r.berman@jccgci.org. Please include “FT Program Aide/Case Manager” in the subject line.

Case Manager F/T

8/1/2022

Bronx Community College Adult Education and Training Program
Full-time Case Manager beginning 9/1/2022
Responsibilities: Interview prospective clients to determine eligibility for NYS Displaced Homemaker services. Assessing clients preferences and abilities to develop Employment Plan. Provide Work Readiness workshops and Microsoft Office training to prepare clients to transition in or back into the workforce. Conduct mock interviews and job referrals as well as other social service referrals as needed. Assist with college application process.

Compensation: $ 42, 500 per year with comprehensive health benefits and 401K
Experience working with adult ESL/HSE population
Spanish-bilingual preferred
Minimum BA degree in Social Services/ Psychology
Please send resume and cover letter to Joan Henlin Joan.henlin@bcc.cuny.edu

Case Manager F/T

6/30/2022

The Lehman College Adult Learning Center (ALC) is a teacher-led direct-service project of the Institute for Literacy Studies (ILS). Our shared mission—advancing urban education—has deep significance for the schools, colleges, and community-based settings in our home borough of the Bronx. Four interrelated core values inspire and infuse our work: commitments to human capacity, social justice, the power of democratic communities, and transformative work for all persons.

We provide thoughtful, innovative instruction, individualized counseling, and a nurturing environment for learners aged 16 and older. Students enter our program with the hope that the ALC’s key programs comprising free classes for Adult Basic Education (ABE), High School Equivalency (HSE), and English for Speakers of Other Languages (ESOL), including career and college readiness, can provide them with a meaningful pathway toward qualitatively better lives and economic self-sufficiency. Our classes embed adult learning in real-life contexts to ensure everyone who enters our door has the skills to get a foothold and compete in the modern workplace.

GENERAL DESCRIPTION OF DUTIES:

Reporting to the Director of the ALC, the Case Manager will perform the following duties:

Act as a confidential case manager for adult student issues, including assessing academic and personal needs and assisting students who may be in crisis or off-track with ALC program requirements.
Keep an updated case management log accessible to the Director.
Refer students to support services, academic and career advising, CUNY, and external resources to assist with issues, including legal services, academics, crisis support, wellness, and emotional support. Develop relationships and collaborates with local agencies and community organizations to provide students with additional avenues to access resources and programs.
Create and share information and resources with ALC students, staff and faculty, and the Lehman community by hosting workshops and events.
Arrange and assist with special events, ceremonies, and conferences.

Attributes of Lehman’s Adult Learning Center staff members are:

Experienced advising immigrant and underrepresented students with a strong understanding of student support and academic services in education.
Informed about trends and issues facing immigrant, low-income and first-generation college, underrepresented, and disadvantaged students in education.
Experienced in analyzing problems and identifying solutions as a team.
Able to work effectively with diverse constituencies, including urban students, faculty, and administrators.
Willingly perform the duties of other positions when necessary

QUALIFICATIONS

Bachelor’s Degree with relevant experience, Master’s Degree preferred.
Proficient in the use of major software programs for supporting office operations: including word processing, spreadsheets, presentations, publications, mailings, web and internet, email, and document retention and imaging.
Strong interest in adult literacy education or the non-profit sector.
Commitment to and experience with working in a collaborative work environment.
Fluent in English and another language, Spanish, Arabic, Bengali, or French.

To apply: https://www.rfcuny.org/careers/postings?pvnID=LE-2206-004867

Bilingual Case Manager F/T

6/17/2022

Center for Family Life in Sunset Park is seeking to hire a full time Bilingual Case Manager

The Center for Family Life is a neighborhood based social service agency offering a comprehensive range of services to children and adults while contributing to community building. The services include family counseling, adult and youth employment services, emergency food and extensive social, educational, and recreational programming at various local schools.

The Adult Employment Program is an open admissions job readiness program that assists unemployed and underemployed participants with their search for work. The services include job readiness preparation, assessment and referrals according to participants' needs. The Adult Employment Program is currently looking for a Case Manager to help unemployed job seekers with their search for work and to provide case management services to immigrant families.

The Case Manager will be a full-time (35 hours/week) staff member of Center for Family Life. The Case Manager will be responsible for providing culturally competent, strength-based case management services to immigrant families whose primary language is Spanish.

Responsibilities include but are not limited to:

Conducting intake interviews to identify families who qualify for the program
Facilitating Orientation and other workshops for new participants, and providing detailed information about the Program, all other services available at CFL and at community partners and other City-funded programs that support immigrant families.
Collaborating with families to develop a Comprehensive Needs Assessment and a Family Services Plan (FSP)
Connecting family members to services identified in the FSP, including scheduling appointments, maintaining communication with service providers, and following up on appointments; Accompanying clients to appointments as needed
Meeting with each family at least bi-weekly; Reassessing the needs of family members and service effectiveness to inform changes to the FSP
Coaching family members to develop self-advocacy skills and become self-sufficient as they navigate the complex systems that affect their lives and independently access the services and benefits they need
Monitoring the implementation of the FSP and participants’ progress toward the short- and long-term goals identified in the FSP
Maintaining timely case records and documentation requirements, including recording case information, progress notes, and all required documents in a Department of Youth and Community Development online database system
Participating in individual supervision with Program Director and in weekly group supervision/professional development sessions for CFL’s casework team.

Qualifications:

Bachelor’s degree in Psychology, Sociology or a related subject area
Relevant case management experience working with children and families in low-income, immigrant communities
Fully Bilingual in English and Spanish
Strong time management skills and group work skills

This is a full-time position, primarily in person position. Salary $21 per hour with an excellent benefits package

To apply please send resume and cover letter to M.ferreira@centerforfamilylife.org

Center for Family Life in Sunset Park is an equal opportunity employer.

Case Manager P/T

5/5/2022

Case Manager P/T

Educational Case Manager
The Adult Learning Center (ALC) at NYC College of Technology seeks a part-time Educational Case Manager (ECM) for our Integrated Literacy and Civics Education (IELCE) funded program. The ALC collaborates with workforce development partners to provide advanced English learners free healthcare training which includes contextualized English instruction.
Primary responsibilities:

Advise and support advanced level English language learners enrolled in Medical Assisting and Direct Support Professional trainings, through in-class workshops and one-on-one sessions. Counsel participants on career prospects, academic goals, and personal concerns, while ensuring confidentiality
Identify and establish joint referral relationships with relevant social service agencies, community-based organizations, and with Workforce1 centers
Assess student needs and make appropriate referrals to social services and other agencies
Provide crisis intervention when needed
Assist students with mapping their career plans, including related academic and personal goals
Track student progress, attendance and satisfaction, while completing required data entry tasks
Work closely with instructors and administrative staff to meet program objectives; this includes the monitoring and documentation of progress and outcomes for both current and former program participants
Provide support during both the application process and the orientation of new students
Attend 14 hours of RAEN Professional Development
Ad hoc duties as assigned

Requirements:

Bachelor’s degree in a social work, counseling, or a related field. Master’s degree preferred
Relevant experience in counseling individuals
Strong awareness of the barriers facing immigrants looking to integrate into the US workforce and academic environment
Bilingual Spanish/English preferred
Daytime availability

Salary range $40-$45/hour. 15-20 hour/week.
Please respond to vacancy notice with resume and cover letter at www.rfcuny.org. Look under About RF, Search and Apply for a Job, Instruction and Social Services, Case Manager - NYC Tech, PVN ID: NY-2204-004681.

Educational Case Manager P/T

1/13/2022

General Description
LaGuardia Community College’s Center for Immigrant Education and Training (CIET) seeks an Educational Case Manager (ECM). Housed in LaGuardia’s Division of Adult & Continuing Education, CIET provides no-cost educational and training programs designed to assist low-income immigrant English language learners to advance on their educational and career pathways and to achieve their civic and parent engagement goals.
The primary responsibilities of this position include:

Advising and motivating immigrant clients in developing and persisting in their educational and career pathways, both through in-class workshops and one-on-one follow-up sessions.
Designing and leading workshops on such topics as goal setting, US-style resume development and interviewing skills, managing test anxiety and stress, navigating systems, and self-care.
Coordinating outreach, recruitment, and pre-assessment sessions for new and wait-listed applicants.
Tracking student progress, attendance and satisfaction, while completing all data entry tasks as required by funders and the university, and observing established confidentiality measures.
Collaborating with ESOL instructors and staff members to monitor and document student and alumnae progress and outcomes, both during courses and after student exit.
Identifying and establishing joint referral relationships with relevant community-based organizations, social service agencies, and local immigrant organizations to meet client needs.
Providing crisis intervention, support, and referrals to social services for students.
Establishing and maintaining an active job-entry referral process with the NYC WorkForce1 system, the ACE Career Development Center, and employer partners for students with employment goals.
Participating in funder update and reporting activities, including the writing of monthly and quarterly reports on program and student outcomes using compiled data and student feedback.

Other Duties

Other duties as assigned

Qualifications

Ability to maintain confidentiality of student records, as appropriate;
Ability to respond calmly to emergencies and to fashion solutions to student, administrative, or technical problems; ability to seek assistance when needed;
Ability to establish community networks and deal effectively with community groups;
Ability to write clearly and produce/edit accurate, well-organized, and understandable reports;
Ability to communicate effectively; ability to listen and respond to the concerns/ideas of others;
Ability to work on a team, as well as work independently.

Please send resume, cover letter, and contact information for 3 professional references to Paula Michelin at pmichelin@lagcc.cuny.edu

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Case Manager P/T

Case Manager (Bilingual English Spanish) F/T

Case Manager F/T

Bilingual Program Aide/Case Manager P/T

Bilingual Program Aide/Case Manager F/T

Case Manager F/T

Case Manager F/T

Bilingual Case Manager F/T

Case Manager P/T

Educational Case Manager P/T

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