The International Center of Catholic Charities Community Services provides educational programming for newly arrived immigrants and refugees with the goal of improving learners’ English proficiency and communication skills. The Center’s Workforce Project Manager will build and develop the department’s new Bridge to Healthcare Program. This program will provide access to ESOL training, funding, support, and job placement assistance for students preparing to work as Home Health Aides (HHA). The position includes program design, coordination and implementation of services, supervision of program staff, and oversight of their work. Responsibilities include:
Develop and manage workforce programming: identify and address community needs; conduct outreach to potential employers and potential participants, make presentations, develop curricula and resources for programs; coordinate quarterly meetings for staff.
Supervise program staff, including an employment specialist, a case manager/supportive services coordinator, and an ESOL instructor, to ensure timely and comprehensive training and employment services provided to students using a strengths-based approach.
Manage and support student participants: conduct participant intake, assess language proficiency, identify goals, connect with additional CCCS services; provide ongoing support to promote learning, engagement, and retention; advocate for students’ employment-based rights and work with employers to resolve issues; work one-on-one with participants as needed.
Monitoring and evaluation: assess and monitor student progress to ensure achievement of departmental and programmatic goals. Track/analyze attendance, learner feedback, instructor feedback, community surveys/needs assessments, MSC/qualitative narrative evaluation. Compile monthly statistics and reports, including reports to funders and other internal and external stakeholders.
Qualifications:
- Bachelor’s degree in a related or relevant field; or 3+ years of related experience in the field.
- Minimum of two (2) years of supervisory experience.
- Minimum of three (3) years of work experience with immigrant populations.
- Experience working with adult learners.
- Previous experience working with diverse, vulnerable populations.
- Experience with community outreach.
Compensation: 70-80k
To apply: Email a resume and cover letter to: Elaine Roberts, Director of Programs, International Center at [email protected]