Position Title: Senior Program Manager of Adult Education & Workforce
Reports to: Director of Adult Education & Workforce Development
Hours: Full Time, includes 2 late nights & monthly Saturdays while classes are in session
FLSA Classification: Exempt
Position Purpose: Responsible for managerial duties necessary for the operation of the Adult Education & Workforce programs including direct services for the Department, administrative services, and to program participants
Essential Functions:
Please send resume and cover letter to: jcf@mercycenterbronx.org
Reports to: Director of Adult Education & Workforce Development
Hours: Full Time, includes 2 late nights & monthly Saturdays while classes are in session
FLSA Classification: Exempt
Position Purpose: Responsible for managerial duties necessary for the operation of the Adult Education & Workforce programs including direct services for the Department, administrative services, and to program participants
Essential Functions:
- Responsible for oversight of all classes, including intakes and testing
- Teach adult education classes (ESOL, Civics, Workforce), both as an assigned instructor and as a substitute, as needed
- Identify, develop and implement curricula for all Adult Education & Workforce programming that align with standards and defines educational goals, objectives, and methodologies to meet program goals.
- Assist with coordinating teacher schedules, timesheets and general operations for the smooth running of classes. Assist program manager with recruiting paid and volunteer teachers
- Co-lead in arranging and leading monthly staff development sessions, including sessions on various instruction methods and enriched learning in classroom settings
- Provide administrative functions for the department, including daily database entry in multiple systems, preparation of records and reports; and maintenance of hard copy and electronic filing systems
- Conduct participant intakes, recruitment, and testing
- Respond to in-person and telephone inquiries about the department and classes from prospective and current program participants, staff, and the public
- Resolve issues raised by program participants
- Attend funder meetings and represent the department in absence of Director
- Participate in program meetings and trainings
- Participate in Mercy Center staff meetings and other organization-wide meetings and activities
- Perform other duties as assigned by supervisor the Director of Adult Education & Workforce Development
- BA; MA degree in TESOL strongly preferred
- Experience with education, training, workforce development, student services a plus
- Minimum of 4 years experience teaching ESOL
- Bilingual English/Spanish or English/French or English/Arabic
- Extensive experience in curriculum development
- Extensive experience in student intake, recruitment, testing and extensive teaching activities in previous positions
- Experience with managing multiple contracts with various outcomes and requirements and meet multiple deadlines.
- Ability to work well with others in a busy professional environment
- Demonstrated capacity to be reliable and highly productive
- Must be a proactive problem-solver, adaptive to a growing, changing organization
- Excellent sense of judgment, decision making, follow-through on tasks, interpersonal and communication skills. Well-organized, detail oriented, and demonstrate excellent verbal & written skills.
- Excellent computer skills, with knowledge of Capricorn and ETO databases a plus
- Strong organizational, communication, and interpersonal skills
- Ability to multitask and use self-initiative
- Experience working with the immigrant community preferred
- Works in standard office conditions (at a desk and computer) and in classroom settings
- Works in more than one work site, with travel between the two required.
Please send resume and cover letter to: jcf@mercycenterbronx.org
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