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HSE Program Specialist F/T

2/23/2022

 
High School Equivalency (HSE) Program Specialist F/T
Brooklyn Public Library's Adult Learning Literacy Office seeks a highly organized, responsible, and dedicated full-time High School Equivalency (HSE) Program Specialist to provide quality professional, educational and administrative support for Workforce Innovation and Opportunity Act (WIOA) Program Area 1 and HSE pathways including GED and NEDP.

Responsibilities
  • Assist with departmental wide program outreach, recruitment, information sessions, enrollment, monitor participants’ attendance, student placements, class rosters, transfers, retention, orientation, referrals, assessments, and outcomes for WIOA Program Area 1 and HSE pathways (GED and NEDP)
  • Triage multi-line HSE hotlines, emails, voicemails, etc.
  • Lead contact for NYC Human Resources Admin. (HRA) program participant tracking (attendance and outcomes)
  • Coordinate, plan, and facilitate program enrollment sessions for integrated education and training classes (medical billing, technology, food handler, etc.)
  • Serve as liaison for community partner agencies as per WIOA requirements such as BEOC, CUNY, etc.
  • Provide input to create program improvement goals and objectives for Program Area 1 and develop, design, and implement new programs/workshops based on community needs
  • Provide support for students to ensure their needs are being met
  • Support instructional teams and share best practices to ensure student’s achievement
  • Effectively work with adults in an educational setting: pre-screen requests for program services both in person and via telephone/email; ability to obtain and manage required documentation and enter internal and external data in a timely and accurate manner
  • NEDP assessor/advisor; Organize and conduct intake and orientation sessions to NEDP clients and HSE participants bi-monthly
  • Serve as HSE examiner and collect/process all NYSED required examinee paperwork and compile all HSE vouchers for NYSED
  • Lead, support, motivate, and guide all part-time office staff
  • Highly organized and possess the ability to organize and conduct intake and orientation sessions to NEDP clients and HSE participants bi-monthly
  • Coordinate/communicate with other staff including ALC/programs, instructors, program assistants, volunteers, and other agency partners about programming and best practices
  • Monitor program social media accounts, assist with marketing, prepare quarterly program newsletters, class schedules, etc.
  • Attend trainings and meetings as needed (NYC RAEN minimum 14 hours)
  • Support all administrative work for Program Area 1 and HSE Pathways including GED and NEDP and create all departmental flyers and correspondences for internal and external use. Able to translate program materials in Spanish for external use

Qualifications
  • Bachelor's degree in Education, Liberal Arts, or related field
  • Minimum 4 years’ experience in adult education, training, or workforce development plus 1-year supervisory experience required
  • Knowledgeable of grant funded programs and experience with successfully implementing
  • Ability to work with adults in an educational setting
  • Highly organized and strong project management skills
  • Must be willing to travel between program sites and to perform the duties of the position from any site
  • Available to work flexible hours including some evenings and Saturdays as required
  • Bi-lingual English/Spanish (spoken and written) strongly preferred; proficiency in Microsoft Office and clerical experience required
  • Specific experience with ASISTS and Salesforce databases. Experience not just entering data, but running and analyzing data reports and taking action to improve data quality and outcomes
  • Must have strong ability to multi-task, meet deadlines as needed, work in a high paced environment, take initiative and work independently with high standards

Work Schedule: Able to work day, evenings, and Saturdays. Willing to travel to various program sites as needed.

To apply click here

HSE Program Specialist F/T

3/11/2020

 
HSE Program Specialist

Overview

Brooklyn Public Library Adult Learning office seeks a highly organized, responsible and dedicated individual willing to help adult learners meet their educational goals. The full-time High School Equivalency (HSE) Program Specialist will provide high quality professional educational and administrative support for WIOA Program Area 1 and HSE pathways (TASC and NEDP).  
The schedule for this position is as follows:
  • Tuesday 10a-6pm
  • Wednesday 12:45pm-8:00pm
  • Thursday 12:45pm-8:00pm
  • Alternate Friday/Saturday 9:15am-5:00pm (off on Monday when you work a Saturday)
Responsibilities
Outreach/Recruitment/Retention
  • Assist with departmental wide program outreach, recruitment, enrollment, monitor participants attendance, placement, retention, referrals, assessments, and outcomes for WIOA Program Area 1 and HSE pathways (TASC and NEDP)
  • Assist with program participant’s outcome follow-ups via phone and/or email
  • Serve as liaison for community partner agencies as per WIOA requirements such as BEOC, CUNY, etc.
  • Monitor program social media accounts, assist with marketing, create program flyers, assist with maintaining outreach/recruitment logs, sending e-mail blast to partners, etc.
  • Troubleshoot HSE and PreHSE email accounts and HSE hotlines
Educational Support/Programming
  • Effectively work with adults in an educational setting: pre-screen requests for program services both in person and via telephone/email; ability to obtain and manage required documentation and enter internal and external data in a timely and accurate manner
  • Assist program staff to coordinate, plan, and facilitate program enrollment sessions for integrated education and training classes (medical billing, food handlers, and technology)
  • Facilitate HSE screenings, provide support to instructors and participants in/outside of the classroom (e-learning platforms)
  • Highly organized and possess the ability to organize and conduct intake and orientation sessions to NEDP clients and HSE participants
  • Confer with HSE participants and plan informational workshops, special programming and Next Steps
  • Coordinate/communicate with other program staff including instructors, program assistants, volunteers and other agency partners about programming and best practices
  • Provide input to create program improvement goals and objectives for Program Area 1 and develop, design, and implement new programs/workshops based on community/participants needs
  • NEDP assessor/advisor; organize and conduct intake and orientation sessions to NEDP clients and HSE participants
  • Serve as TASC examiner and serve as a backup to collect and process NYSED required examinee paperwork and compile all TASC vouchers
  • Attend professional development trainings and meetings (NYC RAEN minimum 14 hours)
  • Lead contact for NYC Human Resources Admin. (HRA) program participant tracking (attendance and outcomes)
  • Assist with meeting all WIOA program requirements
  • Support all administrative work for Program Area 1 and HSE Pathways (TASC and NEDP) and create all departmental flyers and correspondences for internal and external use. Able to translate program materials in Spanish for external use
Assessment & Data Support
  • Monitor all program site Google sheets and e-learning platforms (attendance, waitlist, RSVPs, etc.), program data into ASISTS and analyzing data. Follow-up with ALC sites to ensure data is submitted by deadlines. Send out reminder and follow-up emails as needed.
  • Administer pre/posttest TABE assessments, TASC readiness, CASAS and confer with participants, etc.
  • Monitor, track, and approve SumTotal timesheets for substitute instructors
  • Input program events/stats into BPLs event calendar (monthly)
 
Qualifications
  • Bachelor's degree in Education, Liberal Arts or related field
  • Minimum 4 years’ experience in adult education, training, or workforce development plus 1-year supervisory experience required
  • Must have strong ability to multi-task, meet deadlines as needed, work in a high paced environment, take initiative and work independently with high standards
  • Knowledgeable of grant funded programs and experience with successfully implementing
  • Able to maintain a high energy level and positive attitude daily
  • Punctual, dependable, and able to accomplish daily tasks independently without prompting
  • Able to create and follow routines, anticipate and address group needs, and solve problems that arise
  • Ability to work with adults in an educational setting
  • Highly organized and strong project management skills
  • Must be willing to travel between program sites and to perform the duties of the position from any site
  • Available to work flexible hours including some evenings and Saturdays as required
  • Bi-lingual English/Spanish (spoken and written) strongly preferred; proficiency in Microsoft Office and clerical experience required
  • Specific experience with ASISTS and Salesforce databases. Experience not just entering data, but running and analyzing data reports and taking action to improve data quality and outcomes
Click HERE to apply

​Program Specialist III F/T

11/2/2016

 
1199SEIU Training and Employment Funds- Homecare Department is looking for a Program Specialist III
Responsibilities:
  • Assist the Assistant Director/Director (AD/D) in the daily management of enrollment, placement, retention and outcomes for program area
  • Develop and evaluate new programs based on fund or grant requirements including developing curriculum
  • Establish relationships with key stakeholders including: union organizers, delegates, employers, industry associations and educational institutions/providers
  • Provide input to AD/D to create goals and objectives of the department and develop, design and implement new programs/workshops based on stakeholder input
Qualifications:
  • Bachelor’s degree in Education, Counseling, Human/Social Services, HealthCare or related field;  Master’s degree or equivalent years of experience preferred
  • Minimum 4 years experience in adult education, training or workforce development plus 1 year supervisory experience required
  • Available to work flexible hours including some evenings and Saturdays as required
To apply, please visit: http://chm.tbe.taleo.net/chm03/ats/careers/requisition.jsp;jsessionid=C46677D14CDB564C6E28B7D6E0EB5110?org=NBF1199&cws=1&rid=6391

ESOL Program Specialist F/T

12/23/2015

 
​The ESOL Program Specialist will provide extensive quality professional support to the Queens Library’s NAP/ESOL Program. Duties will include:
  • Assisting in all aspects of guiding and running the ESOL Program smoothly and effectively including scheduling of classes and teachers, registration, testing, data collection, and curriculum development, preparing class schedules for approximately 100 ESOL classes a year, coordinating teacher assignments, scheduling staff development meetings, assisting in ESOL registrations at various library locations, monitoring the preparation of registration packets, collecting data and entering it into the appropriate data management system (ASISTS/LAMPS), monitoring lesson planning and class attendance, tracking ESOL inventory including textbooks, BEST Plus and TABE tests, answering teacher and student inquiries. 
  • Assisting with the preparation and revision of the ESOL curriculum and lesson plans prior to each semester, testing students using the BEST Plus Oral Proficiency test, participating in site visits, and teaching classes when necessary. Attend staff development meetings, BEST Plus refreshers, and ESOL conferences as necessary. Performs other duties as required.
  • Responsible for assisting with the evaluation and management of ESOL programming and help provide direction for current adult learning programs and assist with maintaining and/or enhancing enrollment number and retention rates. Ensures programming quality based on enrollment/retention via coordinating internal and external audits and conducts community outreach, community needs assessments as well as address and resolve all issues to ensure overall positive participant satisfaction. Strict adherence to program standards/SOP, case and file management guidelines.
  • Helps to oversee the day-to-day operations of the program and develops and provides centralized standard operational guidance to program staff/volunteers. Oversees the policies and procedures for the program and coordinate operations with community library staff as needed. Performs site visits to various program sites and classes. Represents Queens Library at meetings of NYC, NYS, Federal and international literacy providers at conferences, interagency meetings and is responsible for maintaining effective programmatic partnerships.
  • Helps to manage the collection and distribution of program operations statistical data for reporting purposes, including adherence to program standards and government contract reporting.

QUALIFICATIONS:
  • Bachelor’s Degree and three years in ESOL/adult education setting are required.
  • In depth knowledge of Microsoft Office Suite required.
  • Experience handling large volumes of data and working with data management systems preferred.
  • Strong verbal and written communication skills required.
  • Must be detail oriented, flexible and a self-starter. Must be able to work in a fast-paced environment. 
  • Strong customer service skills required.
  • BEST Plus certification is preferred.
  • Knowledge of National Reporting System is a plus.

TO APPLY:
Please send your resume and cover letter to employment@queenslibrary.org and reference “ESOL Program Specialist - QLWEB” in the subject line. Resumes will only be accepted by email. 
The Queens Library is an Equal Opportunity Employer
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    Jobs in Literacy

    The Literacy Assistance Center website posts job announcements for free literacy programs for adults and youth. 

    Please send your posting of 125-150 words in plain, unformatted text to Nell Eckersley at: NellE@lacnyc.org.

    Please indicate if the position is Part Time or Full Time.  

    Reminder: As of November 1, 2022, job advertisements must include a good faith salary range.  Read more here: New York City Salary Transparency in Job Advertisements 

    Jobs are usually posted on Wednesdays

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