The Literacy Assistance Center (LAC) seeks an experienced adult education professional to join its staff
as a full-time Program Coordinator for the NYC Support and Technical Assistance Center (STAC). This
team member’s primary responsibility will be to support the NYC STAC Director in providing essential
support, technical assistance, and resources to adult education programs throughout New York City that
receive Adult Literacy Education (ALE) funding from the New York State Education Department Adult
Education Programs and Policy (NYSED-AEPP).
Reports to: Director of NYC Support and Technical Assistance Center
Responsibilities:
- Use the NYSED-AEPP data management system to run weekly and monthly reports on ALE
- program data
- Work with the NYC STAC Director to review and analyze programs’ data to track their progress
- towards achieving required NYSED-AEPP benchmarks and outcomes
- Collaborate with the NYC STAC Director and the project team in scheduling, coordinating, and
- conducting remote and in-person observations of ALE-funded adult education classes
- Deliver customized technical assistance to individual ALE-funded programs
- Track and document technical assistance provided by the NYC STAC project team
- Develop and maintain a list of resources for supportive services throughout NYC that will be
- shared with ALE-funded programs
- Maintain and update an NYC ALE calendar with relevant NYSED-AEPP due dates, trainings, and
- meetings
- Assist in the dissemination of materials from NYSED-AEPP by updating and maintaining the NYC
- STAC website
- Respond to email and phone inquiries from ALE-funded programs
- Other duties and responsibilities as assigned
Schedule: Full time Monday-Friday, 9am-5pm, with possibility of some evening hours (flexible remote
work and/or on-site work as needed)
Required Qualifications:
- Bachelor’s degree or equivalent experience in education, project management, or data analysis
- Minimum of three years of experience as an adult education manager, instructor, and/or data
- coordinator
- Strong facilitation and training skills
- Demonstrable understanding of the role of data in adult education programming
- Highly skilled user of Google Workspace and applications
- Skilled user of Microsoft Office, particularly Word, Excel, and PowerPoint
- Must possess strong interpersonal skills, exceptional attention to detail, and be highly organized
- Ability to work both independently and collaboratively
- Ability to travel to adult education program sites throughout the five boroughs of NYC, as
- needed
- Deep commitment to racial, social, and economic justice
Preferred Qualifications:
- Familiarity with NYSED-AEPP programs and policies
- Experience using ASISTS, the NYSED-AEPP data management system
- Background in literacy and/or ESOL (English for Speakers of Other Languages) instruction
- Demonstrable experience with instructional technology or digital literacy skills development
Salary and Benefits: Starting salary of $70,000 with a benefits package that includes health, dental, and
retirement plans. The LAC is an equal opportunity employer that values an inclusive culture and a
diverse workforce that reflects the communities with which we work. We encourage applications from
immigrants, people of color, and/or those who share lived experience with the students that adult
literacy programs serve.
How to Apply:
To apply for this position, please send cover letter and resume to Liz Jackson at [email protected].
No phone calls, please. Applications will be accepted until position is filled.
The Literacy Assistance Center (LAC) is a nonprofit organization dedicated to strengthening and
expanding the adult education system, and to advancing adult literacy as a core value in our society and
a foundation for equal opportunity and social justice. Since 1983, the LAC has been working to build the
capacity and improve the quality of the basic education, high school equivalency, and English language
programs that serve New York’s most educationally and economically marginalized adults and out-of-school youth.
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