Category: Full Time

Bilingual Case Manager F/T

6/17/2022

Center for Family Life in Sunset Park is seeking to hire a full time Bilingual Case Manager

The Center for Family Life is a neighborhood based social service agency offering a comprehensive range of services to children and adults while contributing to community building. The services include family counseling, adult and youth employment services, emergency food and extensive social, educational, and recreational programming at various local schools.

The Adult Employment Program is an open admissions job readiness program that assists unemployed and underemployed participants with their search for work. The services include job readiness preparation, assessment and referrals according to participants' needs. The Adult Employment Program is currently looking for a Case Manager to help unemployed job seekers with their search for work and to provide case management services to immigrant families.

The Case Manager will be a full-time (35 hours/week) staff member of Center for Family Life. The Case Manager will be responsible for providing culturally competent, strength-based case management services to immigrant families whose primary language is Spanish.

Responsibilities include but are not limited to:

Conducting intake interviews to identify families who qualify for the program
Facilitating Orientation and other workshops for new participants, and providing detailed information about the Program, all other services available at CFL and at community partners and other City-funded programs that support immigrant families.
Collaborating with families to develop a Comprehensive Needs Assessment and a Family Services Plan (FSP)
Connecting family members to services identified in the FSP, including scheduling appointments, maintaining communication with service providers, and following up on appointments; Accompanying clients to appointments as needed
Meeting with each family at least bi-weekly; Reassessing the needs of family members and service effectiveness to inform changes to the FSP
Coaching family members to develop self-advocacy skills and become self-sufficient as they navigate the complex systems that affect their lives and independently access the services and benefits they need
Monitoring the implementation of the FSP and participants’ progress toward the short- and long-term goals identified in the FSP
Maintaining timely case records and documentation requirements, including recording case information, progress notes, and all required documents in a Department of Youth and Community Development online database system
Participating in individual supervision with Program Director and in weekly group supervision/professional development sessions for CFL’s casework team.

Qualifications:

Bachelor’s degree in Psychology, Sociology or a related subject area
Relevant case management experience working with children and families in low-income, immigrant communities
Fully Bilingual in English and Spanish
Strong time management skills and group work skills

This is a full-time position, primarily in person position. Salary $21 per hour with an excellent benefits package

To apply please send resume and cover letter to M.ferreira@centerforfamilylife.org

Center for Family Life in Sunset Park is an equal opportunity employer.

ESOL Program Coordinator F/T

6/17/2022

Brooklyn Public Library is seeking an ESOL Program Coordinator.

The ESOL Program Coordinator, under the supervision of the Director of Adult Learning, leads the ESOL program and works with multiple stakeholders to schedule, implement and evaluate a series of ESOL classes including Integrated English Literacy and Civics Education (IELCE) certification based classes for digital literacy, medical billing, and food handling among others, Adult Literacy Education (ALE), and Business English for adult speakers of other languages seeking to improve their English conversation, reading, and writing skills. The Coordinator is also responsible for supporting and supervising the Literacy Zone (LZ) staff that provides support to students.

Primary responsibilities include program planning and implementation, scheduling classes, guiding assessment and instruction, and development of curricula; recruitment and supervision of ESOL instructors, and supervision of the ESOL Student Advisor, ongoing staff development; qualitative and quantitative analysis of program data for ongoing program improvement, reporting, and grant proposals. The ESOL Program Coordinator collaborates and works closely with the Adult Learning leadership team to ensure alignment with institutional, departmental, and program priorities as well as on continuous improvement and quality management of staff and student experiences.

The Coordinator represents the library through community outreach and liaising with departmental and institutional partners. This is a grant-funded position that ends June 30, 2022 with the possibility of renewal.

To learn more and to apply click here

ESOL Coordinator F/T

5/5/2022

ESOL Coordinator F/T

New York City College of Technology, CUNY
Adult Learning Center – Division of Continuing Education

Reporting to the Director of Education Programs, the Coordinator oversees day-to-day operations for the Integrated English Literacy and Civics Education Program (IELCE), a grant that provides funding for contextualized ESOL instruction in collaboration with healthcare training partners.

The position requires meeting multiple program targets and goals. This includes requirements for attendance; student improvement on standardized tests; attainment of healthcare sector certifications and employment. A minimum of five classes will be offered. The Coordinator will lead information sessions for interested individuals and provide interviews to determine eligibility. Must have a good understanding ESOL pedagogy and best practices to ensure teachers provide quality instruction. The ability to supervise a case manager in addressing student goals and needs is essential.

Responsibilities:

Oversee and coordinate outreach, intake, registration, testing, placement, and related enrollment tasks
Supervise and provide support to staff and instructors
Work with training partners and instructors to develop, select and implement effective content-based curricula
Identify staff development needs and oversee the provision of staff development
Create online flyers, forms, surveys, and spreadsheets
Manage student data collection, data entry, and reporting
Establish and strengthen partnerships
Additional responsibilities on an ad hoc basis, as assigned by the program director

Qualifications:

BA in education or related field; MA preferred
Three or more years in program administration, preferably in a grant-funded setting
Relevant contextualized ESOL teaching experience in adult basic education programs or similar
Competent in the use of technology, with strong computer skills
Familiar with social media, such as Twitter and Facebook to promote class offerings

Able to work effectively in-person or remotely
Excellent writing and oral communication skills
Well organized; able to prioritize and delegate responsibility
Able to juggle multiple tasks, be flexible, creative, resourceful, and work as part of a team
Flexibility to work evenings hours

Salary range: $60,000 - $65,000 per annum, depending on experience and qualifications. Comprehensive benefits package included.

Please respond to vacancy notice with resume and cover letter at www.rfcuny.org. Look under About RF, Search and Apply for a Job, Instruction and Social Services, ESOL Coordinator - NYC Tech, PVN ID: NY-2205-004764

Adult Learning Center Site Manager F/T

2/23/2022

The Learning Center Site Manager, under the direct supervision of the Manager of Operations, Adult Learning Centers, is responsible for maintaining the quality of adult education services, leading the instructional and support team, the daily operations of the Adult Learning Center as well as the fostering and maintain a collaborative relationship within the Learning Center’s community. The Learning Center is a dynamic adult education facility that provides education and resources for adult new readers and writers, speakers of other languages, pre-HSE/HSE students and integrated training and education classes.

Responsibilities include:

Train, motivate, lead, and foster a collaborative teamwork environment and evaluate Learning Center and program staff including, literacy advisor, office associate, instructors, volunteers, and other assigned staff
Knowledge of adult learning practices for all adult reading levels (0-12)
Managing and coordinating adult education programs and ensure program standards, targets, and community needs are being met and/or exceeded
Build annual goals and performance targets for site and programs; grow enrollment, retention, and other program outcomes annually
Monitor progress of groups and classes onsite and offsite by conducting periodic observations/visits and provide feedback for evaluation and program improvement
Oversee and be an active participant in the recruitment efforts, intake, registration, orientation, assessments, student placements, and ensure students receive a quality experience
Coordinate and implement expanded technology training classes and other workshops of interest to students and community members
Conduct student and program assessments to ensure continuous improvement and maintain student files and program audit documents
Manage grants or aspects of program grants to ensure quality delivery of services and targets are being met
Participate in proposal and grant writing processes to secure additional funding
Oversee Center’s budget and spending as well as grant and gift funds when applicable; assist with grant and budget reports when requested
Represent BPL and Adult Learning in citywide and statewide meetings
Compile and review various reports to ensure site and programs are meeting program quality monitoring goals and benchmarks; ensure overall data management of site and programs
Develop and maintain a comprehensive collection of educational materials that includes books, appropriate online resources, and other multi-media material
Coordinate outreach activities and interact with other providers and partners
Work with instructors, advisors, and others in the department to ensure curriculum is meeting student and program needs
Complete a personal and staff professional development plan annually; help with staff development training as necessary
Collaborate on departmental and institutional projects, committees, and initiatives when appropriate
Perform other duties as assigned

Qualifications
BA Degree in Education, or related field; at least four years experience in Adult Education; two years of experience working in a supervisory capacity over a site and/or programs in Adult Education or related field; success with leading an instructional team, meeting program targets, and fostering relationships in the community experience is a plus; knowledge of the proposal and grant funding process; some project and/or grant management experience preferred; computer literate in Microsoft Office & other computer applications; excellent communication & interpersonal skills.

As with all appointments and promotions, staff will be required to work evenings & weekends to better serve community needs.

To apply click here

HSE Program Specialist F/T

2/23/2022

High School Equivalency (HSE) Program Specialist F/T
Brooklyn Public Library's Adult Learning Literacy Office seeks a highly organized, responsible, and dedicated full-time High School Equivalency (HSE) Program Specialist to provide quality professional, educational and administrative support for Workforce Innovation and Opportunity Act (WIOA) Program Area 1 and HSE pathways including GED and NEDP.

Responsibilities

Assist with departmental wide program outreach, recruitment, information sessions, enrollment, monitor participants’ attendance, student placements, class rosters, transfers, retention, orientation, referrals, assessments, and outcomes for WIOA Program Area 1 and HSE pathways (GED and NEDP)
Triage multi-line HSE hotlines, emails, voicemails, etc.
Lead contact for NYC Human Resources Admin. (HRA) program participant tracking (attendance and outcomes)
Coordinate, plan, and facilitate program enrollment sessions for integrated education and training classes (medical billing, technology, food handler, etc.)
Serve as liaison for community partner agencies as per WIOA requirements such as BEOC, CUNY, etc.
Provide input to create program improvement goals and objectives for Program Area 1 and develop, design, and implement new programs/workshops based on community needs
Provide support for students to ensure their needs are being met
Support instructional teams and share best practices to ensure student’s achievement
Effectively work with adults in an educational setting: pre-screen requests for program services both in person and via telephone/email; ability to obtain and manage required documentation and enter internal and external data in a timely and accurate manner
NEDP assessor/advisor; Organize and conduct intake and orientation sessions to NEDP clients and HSE participants bi-monthly
Serve as HSE examiner and collect/process all NYSED required examinee paperwork and compile all HSE vouchers for NYSED
Lead, support, motivate, and guide all part-time office staff
Highly organized and possess the ability to organize and conduct intake and orientation sessions to NEDP clients and HSE participants bi-monthly
Coordinate/communicate with other staff including ALC/programs, instructors, program assistants, volunteers, and other agency partners about programming and best practices
Monitor program social media accounts, assist with marketing, prepare quarterly program newsletters, class schedules, etc.
Attend trainings and meetings as needed (NYC RAEN minimum 14 hours)
Support all administrative work for Program Area 1 and HSE Pathways including GED and NEDP and create all departmental flyers and correspondences for internal and external use. Able to translate program materials in Spanish for external use

Qualifications

Bachelor's degree in Education, Liberal Arts, or related field
Minimum 4 years’ experience in adult education, training, or workforce development plus 1-year supervisory experience required
Knowledgeable of grant funded programs and experience with successfully implementing
Ability to work with adults in an educational setting
Highly organized and strong project management skills
Must be willing to travel between program sites and to perform the duties of the position from any site
Available to work flexible hours including some evenings and Saturdays as required
Bi-lingual English/Spanish (spoken and written) strongly preferred; proficiency in Microsoft Office and clerical experience required
Specific experience with ASISTS and Salesforce databases. Experience not just entering data, but running and analyzing data reports and taking action to improve data quality and outcomes
Must have strong ability to multi-task, meet deadlines as needed, work in a high paced environment, take initiative and work independently with high standards

Work Schedule: Able to work day, evenings, and Saturdays. Willing to travel to various program sites as needed.

To apply click here

ESOL Student Advisor F/T

2/23/2022

The ESOL Student Advisor, under the supervision of the ESOL Program Coordinator or designee, will provide academic advisement, career coaching, and case management services to students on the ESOL continuum particularly the 200 Integrated English Literacy and Civics Education (IELCE) students. The ESOL Student Advisor will form part of the ESOL instructional team and will work with the Coordinator and instructors to design and implement instructional modules and modalities such as contextualized language instruction, civics activities, English for special populations, and self-directed distance learning activities that support student achievement. The ESOL Student Advisor will also organize, develop, and facilitate ESOL instructional programming and workplace development activities that integrate learning platforms and educational technologies to engage students in person and remotely.

The Student Advisor will facilitate student transitions to higher education, maintaining accurate referral information and coordinating services with adult education providers, workforce systems, and job training programs among others. The Student Advisor will collaborate with Workforce1, and other networks and community-based organizations to improve BPL partnerships and create easily accessible resources and referral systems to help students overcome any barriers preventing them from participating or completing the coursework. The Student Advisor will work collaboratively with students, support staff, supervisors, and other departmental staff to ensure the success of ESOL and other students in the department.

Responsibilities

Host ongoing information, recruitment, and drop-in sessions (onsite and/or online) on a regular basis to promote ESOL program and grow enrollment; conduct outreach with community partners
Help to manage ESOL telephone lines and email accounts by documenting communication with students and others
Conduct assessments using Best Plus 2.0 (or other instruments including BEST Literacy) regularly and intake activities including initial screening for learning disabilities
Implement educational advisement and vocational goal setting process for ESOL classes in group and one on one settings; assist students with resumes, their job search, and accessing Job Zone
Provide academic advisement and coaching to motivate ESOL student persistence, promote self-efficacy and facilitate tailored referrals to further education and training
Monitor ESOL student attendance and assessment results, evaluating adult students’ language learning progress and next steps; share quarterly progress reports with students
Support ESOL instructors by introducing instructional strategies, training, and intervention
Conduct follow-up surveys on National Reporting System core outcomes
Participate actively in all program, departmental, and staff development initiatives
Develop curriculum modules for workforce development programming grounded in technology and be prepared to facilitate workforce development workshops
Support ESOL contextualized instructors and vocational instructors in managing classroom dynamics and address individual needs to facilitate instructional programming and workplace development activities that utilize technology, Google Classroom, Google Suite, Zoom, and support students and instructors with training platforms for medical billing, food handling, digital literacy and any other relevant certifications; Monitor Zoom and Google classroom.
Seek to grow and improve BPL partnerships to enhance civics instruction and facilitate student transitions to higher education and job training; partner with Literacy Zone and B&CC staff to coordinate internal and external referral for wraparound and/or career related services
Maintain accurate case management/employment records, including following students’ progress as per program requirement
Input and maintain participant information, case notes, and progress in electronic records system in ASISTS Case Management Portal by required deadlines and run and analyze CMP reports and share findings with program staff
Complete other duties as necessary especially in the absence of the coordinator and/or other program or departmental staff

Qualifications

BA Degree in Education or related field, MA a plus
1-2 years experience in Adult Education; experience teaching ESOL, workplace literacy and digital literacy in person and remotely
Excellent communication, interpersonal and customer service skills in person and remotely
Proficiency in Outlook, Microsoft, Best Plus, Best Literacy, ASISTS Case Management Portal database systems, Google Suite, Zoom, and Job Zone portal, and Salesforce
Knowledge of current ESOL theory and practice; experience with Civics and Citizenship instruction a plus; familiarity with the Common Core Standards and CUNY Career Kits preferred
Experience in academic advisement, career development, guidance, and counseling
Ability to work well independently and as part of a team
Ability to influence and negotiate with internal and external constituents
Experience developing curricula for workplace literacy and technology instruction
Leadership – inspires and motivates others to perform well
Bilingual skills preferred; culturally responsive professional and educator
Physical Demands

Travel required; must be able to carry materials, including laptop and projector
Must be able to work varied schedule, including evenings and Saturday. Schedule typically includes working two evenings per week and two Saturdays per month; schedule is determined by the needs of the program

Ability to drive a plus; Travel to various branches and partner locations regularly; work from other locations as assigned.

This is a grant-funded position that ends June 30, 2022 with the possibility of renewal based on annual performance and program outcomes.

This position is in the bargaining unit with a starting salary of $37,868.

To apply click here

Hub Manager F/T

2/3/2022

Hub Manager- St. George Library Center (Full Time)
Overview
The Adult English Language and Literacy department is the direct service provider of ESOL and adult literacy instruction for the New York Public Library. They use professional teachers to offer free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level. Through formal classes in language and literacy, as well as elective offerings in digital literacy, numeracy, and career development, such as English conversation and citizenship preparation groups, and informal conversation programming, AELL is charged with the goal of expanding ESOL and adult literacy instruction in the Library. https://www.nypl.org/events/classes/english

Key Responsibilities
Reporting to the Associate Director, the Hub Manager:

Provides leadership at a hub, supervision, and professional development needed to ensure existing and new staff have the skills to deliver instruction according to the prescribed curricula.
Is responsible for the data and reporting necessary to assure program goals are carried out.
Implements new program initiatives, with a special focus on staff development appropriate for improving English language and literacy proficiency and basic numeracy instruction
Maintains connections with St. George Library site staff and leadership
Contributes to the development of a curriculum scope and sequence, and a training and support plan necessary to insure its implementation
Schedules classes, teacher schedules, and informal session times
Works directly with NYPL staff and students, promoting and modeling effective instructional strategies, methods, and materials use, in a collaborative learning environment

Required Education & Experience

Master's Degree in TESOL, Adult Literacy, Linguistics, English, or other Education related focus
5 years experience leading staff development related to teaching and learning strategies that integrate computer-assisted instruction and multimedia into the curriculum

Required Skills

Demonstrated knowledge of research-based English Language and literacy instruction for adults in the early stages of language acquisition and literacy development
Demonstrated experience providing team leadership and supervision
Demonstrated knowledge of federal standards for student achievement (NRS) and the standardized testing (Best Plus and TABE) necessary to document student gains
Strong interpersonal, oral, and written communication skills
Experience in teaching basic math and knowledge of systematic intensive alphabetics instruction preferred
Demonstrated experience utilizing databases to track student information and progress

Preferred Qualifications
Multilingual candidates preferred (Spanish, Chinese, Arabic, etc)

To apply, go to: https://nypl.pinpointhq.com/en/jobs/37897

HSE & Computer Skills Instructor F/T

1/13/2022

ORGANIZATION: The Doe Fund, Inc.
POSITION TITLE: HSE & Computer Skills Instructor (Workforce Development Instructor)

This is a full-time position with benefits.

For full job description and to apply, click here.

The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able program, whose participants clean over 160 miles of streets and sidewalk every day. With a $50 million budget, 400 staff members and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.

This full-time position is predominantly in-person/on-site.

Teaching

Teaches one 5-week, in-person Computer Skills Class
Teaches the science, social studies, reading, and writing sections of the 7-week HSE Prep Class; provides back-up and support for HSE Math Instructor
Conducts individual tutoring sessions as needed for low literacy, vocational training, pre-ABE, HSE -- tailors content for each individual lesson for each trainee for each session

Administrative and Departmental Responsibilities

Serves as HSE Test Coordinator/Liaison to schedule students for testing dates
Provides career, vocational, and educational counseling by determining trainees’ educational and professional qualifications and transferable skills by completing Education and Training intakes with trainees
Acts as Education & Training Department resource for clients and staff members alike Facilitates monthly Education and Training orientations as needed
Attends departmental and facility meetings
Performs other duties related to the goals of the Education and Training Team as assigned

QUALIFICATIONS:

Commitment to The Doe Fund’s mission, purpose, and values
Bachelor’s degree required
This is a full-time position which includes evening hours – candidates must be able to teach 4 evenings per week from 6-9 pm
Must be willing to travel to all residential facilities (locations in Bushwick, Harlem, and Bedstuy)
6 months -1 year of experience teaching adults in a non-traditional setting, preferably including at least 1-year teaching computer skills (e.g. browsers, Google Suite, Word, Excel, etc.) and/or Adult Basic Education/High School Equivalency

This is a shortened job description. For the full job description and to apply, click here.

ESOL Instructor/Adult Education Counselor F/T

1/7/2022

Mercy Center seeks an ESOL Instructor/ Adult Education Counselor – Full-Time

Schedule: 40 hours per week, generally Monday – Friday, with 2 evening shifts when evening classes are in session and rotating Saturdays

Essential Functions:

ESOL Instructor:

Serves as an ESOL instructor with a focus on speaking, listening, reading, writing, as well as integration of technology in the classroom
Implements and customizes lesson plans for low-literacy population based on a standards-based curriculum
In consultation with Department staff, implements strategies designed to maintain high student retention
Evaluates student performance, discusses areas of improvement with students, and develops appropriate strategies to address needs

Adult Education Counselor:

Assess and develop Individual Service Plans for incoming students
Follow up to evaluate student placement, progress and attendance in class
Assist students in overcoming barriers to attendance or retention
Assist students with education, training, job and personal goals
Maintain records of all counseling interactions
Assist in the smooth delivery of classes. Support teachers with issues relating to class management, follow up with students on issues related to learning, behavior, attendance, retention or other area of concern.
Participate in registration and orientation
Attends and participates in regular staff development sessions and staff meetings
Performs other duties as assigned by supervisor

Requirements:

BA and at least 4 or more years of experience in a similar role
CELTA certification strongly preferred
Excellent interpersonal, communication skills, strong organizational and time management skills
Knowledge of ESOL technology instruction
Extensive experience working with an immigrant community
Proficiency in English and Spanish
COVID Vaccination Required

Interested candidates can send their resumes to jcf@mercycenterbronx.org

Assistant Coordinator F/T

12/9/2021

Assistant Coordinator (F/T)
New York Public Library
The Adult English Language and Literacy (AELL) department is the direct service provider of ESOL and adult literacy instruction for the Library. AELL offers free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level. Through formal classes in language and literacy, as well as elective offerings such as English conversation and citizenship preparation groups, The Assistant Coordinator provides operational, administrative and logistical support in enrolling and tracking students.

Key Responsibilities
Reporting to the AELL Coordinator, the Assistant Coordinator will:

Manage data and required student files for over 6,000 students per year.
Coordinate student intake, assessment and registration events four times a year across the system for 184 classes per cycle.
Create and provide outreach materials (fliers, updating webpage)
Manage purchasing activities through Workday by producing requisitions, tracking purchase orders, processing invoices for payment, managing use of procurement cards, coding invoices from vendors, and verifying vendor payments are processed
Monitor, order and distribute office supplies, annual renewal of maintenance contracts
Support the oversight of NYS Dept. of Education program compliance requirements for maintaining 500 individual student files (writing samples, test scores, ADA consent forms, etc.) in accordance with the Workforce Innovation and Opportunity Act (WIOA) audit expectations.
Provide Case Management support to the team of Intake Advisors in the absence of the Program Coordinator
Perform other duties as required

Required Education & Experience

Bachelor’s degree required
2 years successfully demonstrated administrative experience

Required Skills

Excellent interpersonal, oral and written communication skills, including the ability to respond effectively to phone inquiries and to deal tactfully and effectively with Library staff and the public
Demonstrated proficiency in the use of technology, including: NYPL’s Google suite that includes document and spreadsheet management, presentation software; email, and online calendars, Zoom and Google Meet.
Demonstrated ability to perform detailed work with speed and accuracy
Excellent organizational skills
Strong commitment to high quality and productivity
Successfully demonstrated ability to work independently with minimal supervision in a collaborative team environment; exercise good judgment, discretion, and initiative, and meet deadlines

Preferred Qualifications

Spanish language proficiency preferred
Certification in Best Plus test administration

To apply, visit: https://nypl.pinpointhq.com/en/jobs/31292

<<Previous

Bilingual Case Manager F/T

ESOL Program Coordinator F/T

ESOL Coordinator F/T

Adult Learning Center Site Manager F/T

HSE Program Specialist F/T

ESOL Student Advisor F/T

Hub Manager F/T

HSE & Computer Skills Instructor F/T

ESOL Instructor/Adult Education Counselor F/T

Assistant Coordinator F/T

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