Category: Full Time

New American Initiative Coordinator F/T

9/15/2021

New American Initiative Coordinator
Employment Type
Full-Time
Job Category
Administrative & Clerical
TEMPORARILY REMOTE
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The YMCA of Greater New York is seeking a New American Initiative Coordinator who will be responsible for supporting the strategy, implementation, fidelity, and quality of the New Americans Initiative programs and services. This position supports all aspects of programming, including but not limited to community outreach, recruitment, and participant outreach. This is a grant funded position subject to funding and review in June, 2022.

This position is temporarily remote but will be required to have a rotating schedule that takes them to each Branch on a regular basis.

Key Responsibilities:

Provide ongoing support and trauma informed case management services to participants and community members including providing and documenting social service referrals and outcomes, as per program standards.
Handle all issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules and regulations.
Support registration, authentic assessment, and orientation for new students. Ensuring consistent retention.
Maintain internal case files and in partnership with the Data Manger, ensure timely data entry into government and internal databases, including but not limited to intake, goals and outcomes, pre and post testing, attendance, case notes and insuring that supporting documentation is scanned and uploaded into the database.
Maintain up to date referral network and linkage agreements, ensure that workshop instructors deliver contextualized ,community-driven workshops that integrates technology, family, health, and financial literacy.
Assist with reporting to government and private funders; tracking and reporting student data and achievement results and coordinating the operational aspects of the New Americans Initiative.
Recruit, on-board and supervise volunteers and interns by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships.
Organize and manage Instructor and Intern / Volunteer schedules
Actively participate in professional development, designated meetings, and special events, as appropriate and requested.
Other activities and duties as needed that address the ongoing health and well-being of our staff and members.
Follow and maintain sanitary habits in accordance with CDC guidelines.

Desired Skills & Experience:

Bachelor’s degree in Education, Social Work, Mental Health or a related field required.
Minimum of two (2) years of related experience required.
Ability and interest in working with diverse populations.
Knowledge of principles and practices related to adult literacy and civic education, immigration legal services and trauma informed case management.
Knowledge of Microsoft Office including Excel and working knowledge of Microsoft Suite; Window based computer applications and database management.
Must be a self-starter, highly organized, patient and able to work well with others, and be able to establish positive relationships with participants, the community, collaborators and partnerships.
Excellent written and verbal communications skills.
Bilingual required: Spanish/English or Mandarin/English.
Ability to travel to different YMCA branches as needed.
Ability to work a flexible schedule including a minimum of two evenings per week.

We offer an exciting and innovative work environment with a committed to serving all members of our community. As a leading not-for-profit, community service organization, our Association relies heavily on fundraising to support the wide range of programs we proudly provide the communities we serve. Our expectation is that all staff promotes participation of their branch fundraising efforts in some capacity.

How to Apply:
If you would like to be a member of our dynamic team, please forward your cover letter and resume with subject line “New American Initiative Coordinator” to Rachel Rinaldo at rrinaldo@ymcanyc.org.

** New Requirement**
All potential YMCA of Greater New York employees are required to show proof of COVID-19 vaccination. To be considered for this position, please attach your proof of COVID-19 vaccination, along with your resume.

EQUAL OPPORTUNITY EMPLOYER ♦ DRUGFREE WORKPLACE
Auxiliary aids and services are available upon request to individuals with disabilities

Custodial Instructor F/T

9/15/2021

Custodial Instructor
Institute for Career Development
123 William Street 5th Floor, New York, NY 10038
Full-Time, Exempt, Union
Monday-Friday, 8:00am-4:00pm

Salary commensurate with experience and qualifications

ORGANIZATION:
The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City. For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping people with disabilities and challenges or barriers to employment transform their lives through career development and employment. Every year, ICD’s services put over 1,200 people on a path to career success. ICD’s 20+ member team helps adults, youth, Veterans, entry-level employees, and career changers with disabilities gain economic independence through specialized career planning and evaluation, certified training programs, placement services for job seekers, and providing talent acquisition expertise to employers. Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

SUMMARY OF POSITION:
ICD seeks a dynamic Custodial Instructor with a track record of success. The selected candidate will teach our Custodial training program, which provides individuals with disabilities with the skills needed for entry-level employment in the janitorial maintenance field. Using appropriate industry methods, topics covered in the curriculum include: cleaning restrooms and office space; carpet cleaning/shampooing; window cleaning; cleaning building exteriors; marble and granite polishing; recycling; and working with floor machines while stripping, sealing, and finishing floors. The instructor will also provide and ensure basic safety instruction for all tasks, including OSHA requirements for Blood Borne Pathogens, Universal Precautions, and Material Safety Data Sheets.

RESPONSIBILITIES:
Classroom Facilitation

Using a structured and approved curriculum, conduct technical training to prepare students for entry to mid-level jobs. Class size is approximately 15-20 students.
Conduct a highly interactive, hands-on style of teaching and facilitation in a formal classroom setting, from Monday to Friday; as well as facilitate a structured online learning platform for assignments, tests, and real-time performance monitoring.
Lead and facilitate students on their independent projects and online learning, including keeping content current and relevant as well as creating additional coursework, if required.
Managing Student Performance
Provide students with ongoing feedback, conferencing, and performance appraisals. Recognize any challenges early and work with the team and students to overcome them
Prepare student evaluations individually and in conjunction with the rest of the program team, consisting of Vocational Rehabilitation Counselors and Job Developers
Participate in all required student progress meetings with other members of the above program team; and monitor and hold students accountable to the ICD’s enrollment agreement

Administrative

Participate in all team meetings
Conduct real-time student data entry in organizational database
Prepare progress notes and other program monitoring reports

Other

Other duties as required

WORK DEMANDS & ENVIRONMENT:

Excellent organizational and time management skills
Ability to use independent judgment and initiative
Excellent verbal and written communications skills, with strong attention to detail
Active listener with the ability to build rapport with diverse learners
Demonstrated ability to facilitate blended learning training models (i.e., classroom facilitation, web-based instruction; student self-directed learning, etc.)
Commitment to the mission of ICD and a passion for teaching others
Ability to use creativity and enthusiasm to motivate people and tailor learning activities to meet group and individual needs
Good record-keeping skills to accurately track attendance, program participation, and other data
Flexibility and the ability to adapt to continuous changes in the curriculum and program
Staying current in trends in the industry as they impact the class and coursework
Professional, motivational and teamwork-oriented environment
Technical instruction skills and technical leadership capability
Travel within the metropolitan area is required on a regular basis for face-to-face meetings at ACCES-VR offices and/or with potential partners
Able to lift 20 pounds

PROFESSIONAL QUALIFICATIONS:

Five (5) or more years of verifiable experience in the building cleaning maintenance field is required; and minimum 2-3 years of teaching experience and facilitation of training to young adults and adults
Functional knowledge of lesson plan development, classroom management and basic teaching methods for adults. Ability to teach in a highly interactive and hands-on style, and to analyze and synthesize technical information
Strong knowledge in at least 4 of the following subjects: Building Procedures and Safety; Restroom and Office cleaning, Carpet cleaning and shampooing, Interior and Exterior building cleaning as well as recycling, working with floor maintenance machines and window cleaning
Computer skills and knowledge of Microsoft Office Suite; Must be able to learn the use of Smart Board technology
Familiarity with Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR), including the implementation of ACCES-VR contracts

EDUCATION/DEGREES:
High School or Equivalency diploma; College Degree a plus

CERTIFICATES, LICENSES:
New York State Education Department Licensed Private School Teacher, or Eligible (must apply for permit/license within 30 days of start and get approval from NYSED-BPSS). OSHA, EPA certifications preferred

BENEFITS:
A comprehensive benefits package including health and dental insurance, AFLAC, 401k, and generous paid time off, among others. As this is a union position, health and dental insurance is paid for in full by the organization subject to certain eligibility requirements.

HOW TO APPLY:
Please email resume and cover letter to hr@icdnyc.org with a subject of “Custodial Instructor” and where you found the position listed.

ICD - Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity.

ICD complies with all applicable federal, state, and city employment laws.

Salesforce Database Coordinator F/T

9/2/2021

Salesforce Database Coordinator
123 William Street 5th Floor, New York, NY 10038
Full Time: Monday-Friday, 10:00am-6:00pm

SALARY commensurate with experience and qualifications

ORGANIZATION:
ICD - Institute for Career Development (ICD) is a dynamic non-profit workforce development organization based in New York City serving individuals with disabilities, including youth, adults, Veterans, entry-level employees, and career changers. For over 100 years, ICD has been a leader in the field of vocational rehabilitation, transforming the lives of people with disabilities who face challenges or barriers to work through accessible career development and employment services. Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

SUMMARY OF PROJECT:
ICD is seeking a Salesforce (SF) Database Coordinator to ensure that ICD capitalizes on the benefits offered by the SF CRM system. Duties include creating user accounts, maintaining our customized program database, and training staff on the effective use of SF products. Particular emphasis will be specifically creating reports from the empirical data which is stored in the SF CRM system and produces facts and figures that will aid the organization in boosting program effectiveness and responding to funder needs. The ideal candidate will be a technically comfortable professional experienced in database development and implementation, with demonstrated experience implementing SF and training users. Must be comfortable communicating and presenting to technical and non-technical audiences.

RESPONSIBILITIES:
Database Administration

Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security/data access, setting up workflows, sharing rules and permission sets
Administer standard and custom fields, map them out across integrations
Complete regular internal system audits and preparation for upgrades
Support data quality & integrity, merge error logs, record and user administration
Analyze database issues and troubleshoot problems
Support the leadership and program teams with automation tasks, data extensions, suppressions, journeys, email outreach
Assist in training of new users and grow the Salesforce.com skill set across the organization
Envision, develop, and deploy tools to streamline processes to gain efficiencies and improve key metrics
Keep current with Salesforce features and help assess the practicality of implementing within ICD

Managing Data

Maintain data quality, keep data updated and clean
Manage the process of individual and mass record deletion, updates, and imports; prevent duplication of records
Support data integrity between online and offline databases, ensure accurate data flow between systems, and track reconciliations
Support and monitor database integrations
Coordinate the evaluation, scope, and completion of new development requests and database integration API’s
Maintain documentation for all processes and integrations
Manage data migration from other systems as needed
Effectively act as the liaison between users, vendors and the application development team

Analysis and Reporting

Create, customize, and maintain data extensions, reports, and dashboards
Export reports for analysis to Excel and updates to Salesforce database
Build and maintain automated dashboards that connect data from multiple internal and external data sources
Analyze and measure database and campaign performance by leveraging data from ACCES and other funders
Leverage large data sets to surface actionable insights
Provide daily reporting and insights as well as performance analysis

Administrative

Participate in all team meetings
Create user guides
Conduct staff trainings, both new hire and group, as needed
Prepare progress notes and other program monitoring reports

Other: Other duties, as required

WORK DEMANDS & ENVIRONMENT:

Professional, motivated, and team-oriented environment; ability to use independent judgment and initiative
Excellent organizational and time management skills, specifically ability to prioritize tasks, identify trends, and manage escalations with appropriate status updates and communications with stakeholders
A logical, process-oriented thinker who fully appreciates CRM tools and how to make them achieve its purpose; excellent analytical, problem-solving and organizational skills; ability to translate business requirements into technical deliverables
Excellent verbal and written communications skills, constantly communicating concerns, changes, processes, and explanations across a wide spectrum of stakeholders
Staying current in Salesforce certification and trends in the non-profit industry as they impact ICD’s mission and goals
Able to lift 20 pounds

PROFESSIONAL QUALIFICATIONS:

At least 2 years of Salesforce administration experience
Strong Microsoft Excel capabilities
Strong understanding of database and business concepts
Experience with process documentation
Experience with building and running SQL queries
Experience working with IT, Digital Analytics, and other cross-functional teams
Not-For-Profit background is a plus
Preferred: Some familiarity with Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR), including the implementation of ACCES-VR contracts

EDUCATION/DEGREES and CERTIFICATES/ LICENSES:
BA, or BS degree in Business, Marketing, or quantitative field preferred
Certified Salesforce CRM Administrator or Advanced Administrator is a plus

BENEFITS:
ICD offers a comprehensive benefits package including options for health and dental insurance, AFLAC, automatic 401k, and generous paid time off, among others.

TO APPLY
Please email resume and cover letter to HR@icdnyc.org with a subject of “Salesforce Database Coordinator.” Please tell us where you found the position listed.

The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity.

ICD complies with all applicable federal, state, and city employment laws.

Case Manager F/T

8/18/2021

Jewish Community Council of Greater Coney Island seeks a full-time Case Manager for our Adult Literacy program
Case Manager - Career Counselor, Adult Literacy (ESOL)
The Case Manager - Career Counselor will be responsible for addressing the students’ barriers affecting their ability to benefit from ESOL classes, working through employment barriers, assisting students with achieving and retaining employment, both through in-person and virtual involvement.

This position entails working closely with Students, Instructors, Lead Teacher, Program Coordinators/Data Managers, and Program Director to ensure the success of the program

This position includes (but is not limited to) the following responsibilities:

Assist in outreach to identify appropriate program sites (and continue to support those partnerships) and program participants who are eligible, motivated and employment bound.
Assist with intake, including completing the necessary paperwork with each student.
Administer BEST Plus 2.0 testing (or any other assessment, as required by the funder).
Interview students at time of initial assessment to determine any barriers that students face from fully benefitting from the program, and assist them in overcoming those barriers by facilitating internal and external referrals. (Barriers may include, child care, housing, transportation, mental illness etc.)
For the duration of the ESL training, schedule meetings with each student on a bi-monthly basis.
Monitor students’ development throughout their training and the pre and post-employment period, utilizing the necessary documents required by the funding source / Program Director.
Offer career counseling to help students make appropriate career choices. Share the latest job market information and help them identify the types of jobs that are suitable based on their work experience, skills, and English levels. For those employed, encourage job retention and advancement.
Assist students with resume preparation.
Actively research and create awareness for benefits and resources available to the NY immigrant population (ex: healthcare, vocational training, HSE opportunities, etc.).
Conduct individual and group employment-related workshops such as resume preparation, interviewing skills, confidence building, cultural differences in the American workplace, employer-employee relationships, and job retention skills, etc. Conduct orientation and student enrollment in job portals per funder requirements.
Establish and maintain employer relationships, develop job bank, and place students in jobs based on program requirements.
Maintain accurate case management/employment records, including following students’ employment as per program requirements.
Participate in meetings and workshops held at the funding sources when deemed necessary or when helpful to the program, participate in the required staff development workshops, and participate in internal staff meetings.

Qualifications: Bachelors Degree; culturally sensitive professional individual with good word processing skills; excellent written, communicative and interpersonal skills; accurate data-entry and typing skills; prior career counseling and workforce development experience preferred; prior experience in the ESOL field preferred, Bi-lingual English-Spanish or Mandarin strongly preferred; good references.

Supervision: The Case Manager – Career Counselor will be supervised by the Program Director of Adult Literacy.

Work Schedule: 35 hours per week. Must be available to work day time and evening hours.

Work Environment: Work will be performed mainly at JCCGCI offices, and includes extensive travel to ESL sites throughout the five boroughs (driving capability preferred).

Language Skills: Ability to read and speak English; Mathematical Skills. Bi-lingual English-Spanish or Mandarin preferred.

Computer Skills: Proficiency in Microsoft Word and Excel, and data entry; basic knowledge of computer networking processes; ability to work remotely, as needed (prior experience and effectiveness using Zoom)

Physical Demands: Ability to lift 15 pounds

Reasoning Ability: Ability to make determinations of best procedures and practices to attain goals of the position.

Working Conditions: Occasionally called upon to work over schedule or odd schedules (e.g. when outreach is best accomplished after-hours or on weekends).

Resumes should be sent to r.berman@jccgci.org. The candidate must include the words Case Manager position in the subject line.

HSE /ABE Instructor F/T

8/12/2021

Mosholu Montefiore Community Center seeks a Full Time Academic Instructor (HSE/ABE)

Duties

Conduct in person and Academic instruction in all subject areas (with a focus on ELA) to young adult participants 17-24 years of age enrolled in a workforce development program located in the Bronx, NY.
Creating a classroom environment that is conducive to learning; inclusive of all different learning styles and addresses varied group dynamics. Lesson delivery that is engaging, energetic and promotes student retention. Reinforce program policies and procedures to maintain a healthy and safe learning environment. Ability to develop and implement both synchronous and asynchronous activities for students both in person and remote.
Meet student retention goals. Providing opportunities to acknowledge student achievement. Follow up on absent students.
Apply technology and various teaching strategies to enhance the learning experience of students.
Provide assessments and reports as necessary and provide individual feedback to students to ensure their success.
TABE pre/post testing and TASC assessment testing
TASC test scheduling for students ready for TASC exam
Participate in regular staff and program planning meetings
Disseminate program information as appropriate; provide outreach and training to potential candidates about MMCC services
Maintain necessary documentation records for program evaluation and audit purposes
Attend mandatory professional development training and meetings for purposes of learning best practices and current trends in adult learning
Monitor and report on student progress. Communicate with case managers for support.
Provide feedback to supervisor for improving the quality of service delivery. Communicate issues and problem solving.
Other related duties as assigned. Reports to Academics Coordinator and Program Director

Qualifications:
A minimum of three years of demonstrated experience in high school and/or adult education, Bachelors degree (Masters preferred) in Education or related subject. Teaching license preferred.

To apply, please send resume and cover letter to Sheena Smith, Program Director, Advance & Earn program at SSmith@mmcc.org

MMCC is an equal opportunity employer.

Program Director F/T

8/12/2021

Literacy Partners strengthens families through a two-generation approach to education. Our goal is to build the literacy and language capacity of adults to improve early childhood outcomes.

We are looking for a Director of Adult Literacy to help develop and grow our English for Parents, Reading for Adults and HSE support for young parents (LEAP) programs. All programs are currently online, and all staff are working remotely into the Fall.

This is a new position that will work closely with organizational leadership and a dynamic team of program managers to develop, monitor and run the internal systems necessary for our innovative adult literacy programs to achieve ambitious goals, while maintaining program quality and grant compliance.

Read more: https://literacypartners.org/about-us/work-with-us/director-of-adult-literacy

Case Manager F/T

7/23/2021

JOB TITLE: CASE MANAGER – ADULT EDUCATION (IN PERSON)

REPORTS TO: ADULT EDUCATION PROGRAM COORDINATOR AND ADULT EDUCATION PROGRAM DIRECTOR

Candidate must be able to report to the office Full-Time 5-days a week to support Adult Education In-Person and Remote Learning.

DUTIES INCLUDE:

Administer one on one-assessment interviews for each new participant on caseload, assessing participant’s education and work history, need for support services, career preferences and barriers to meeting education outcome.
Support a case load of up to 120 students throughout the year.
Develop an Individual Educational/Career Plan for each participant.
Ensure that participant’s folders are complete including copies of identification, documents and case notes.
Support, monitor and follow-up on participant’s attendance in education classes and other related activities.
Case notes need to be updated monthly with any status change including: non- compliance with program rules and regulation or dismissal from the program.
Make appropriate referrals to address barriers: educational (ESOL, ABE, HSE, Spanish HSE), housing, domestic violence, mental health, college readiness, as well as, other outside resources to meet the client needs.
Administer Best Plus 2.0/TABE testing, assist new students’ intake forms and registration.
Monitor, document and follow up on participant’s attendance in education classes and other related activities.
Lead and facilitate small group counseling/workshops at least once every 3 months.
Organize and occasionally lead a mixed level conversation class with ESOL students.
Ensure ASSIST, CAPRICORN, ETO, WISE (SNAP), HRA and other in-house database systems are updated on a weekly basis.
Assist Adult Education Program Director and Data Coordinator in preparing SNAP monthly reports.
Provide referrals to support services and internal St Nicks Alliance programs.
Assist Adult Ed Coordinator with preparing reports/audits for funders.
Maintain excellent organizational and time management skills in order to ensure completion of all tasks.
Timely record keeping and quality assurance for compliance with the requirements of various funding sources.
Attend monthly case manager meetings/supervision.
Support Adult Education partnerships with ESOL instructors.
Perform other tasks (i.e. graduation ceremonies, student recognition, etc) in support of St. Nicks Alliance as directed.
Participate in program meetings and funder professional development.
Support all Adult Education programming at St. Nicks Alliance Workforce Center.
Must be flexible and be available to work some evenings and occasional Saturdays.

Qualifications:

Bachelor’s degree in Social Work, Psychology, Sociology, and Bachelors Degree preferred or 3 years related field experience in social service organization preferred.
Must be bilingual (Spanish, English))
Ability to work with culturally-diverse individuals, bringing a non-judgmental approach to counseling and casework while maintaining a clear sense of boundaries.
Public speaking skills preferred.
Excellent organizational and interpersonal skills.
Strong communication, writing and computer skills.
Must be comfortable using databases and entering case notes into required systems.
Experience crisis management/ intervention skills preferred.
Knowledge of community resources and counseling with high risk populations.
Ability to motivate others towards achieving goals.
Ability to work both independently and as a team with an equal amount of focus and enthusiasm.
Strong sense of and respect for confidentiality involving both clients and fellow employees.
Ability to Work in Person in the Office 5 days a week. Also availability to work 2 evenings a week and occasional Saturday as needed.
Skilled at remote learning with experience using online platforms for virtual support.

How to apply
Please submit a thoughtful cover letter and resume to bgodley@stnicksalliance.org with Adult Education Program Coordinator in the subject line. Visit www.stnicksalliance.org to learn more about the organization. Please no phone calls.

St Nicks Alliance is an Equal Opportunity Employer.

Adult Education Program Coordinator F/T

7/23/2021

JOB TITLE: PROGRAM COORDINATOR FOR ADULT EDUCATION (IN PERSON)
REPORTS TO: ADULT EDUCATION PROGRAM DIRECTOR

St. Nicks Alliance Adult Education seeks a successful candidate will provide in person program coordination and direct services for the Department and providing administrative services to program participants. Help to collect, analyze and apply data to our daily operations to both to increase student satisfaction and retention.

Candidate must be able to report to the office Full-Time 5-days a week to support Adult Education In-Person and Remote Learning.

DUTIES INCLUDE:

Oversee and support all Adult Ed programming including DYCD and NYSED contracts.
Supervise all 3 Adult Ed Case Managers from DYCD and NYSED contracts.
Manage communication and supervision support for all 7 NYSED ESOL instructors.
Provide support as needed to DOE OACE administrators, instructors, and paraprofessionals.
Manage a caseload of 80 ESOL students on the NYSED contract.
Build excellent student rapport.
Provide support and data analysis for all Adult Education programming and inform Program Director of any discrepancies.
Ensure ETO, ASISTS, HRA and other in-house database systems are updated on a weekly basis.
Coordinate teacher’s professional development, and assist Program Director with general program operations.
Provide administrative support for the department, including daily database entry in multiple systems, preparation of records and reports; maintenance of hard copy and electronic filing.
Oversee and ensure that participant’s folders are complete; including copies of identification, documents and case notes.
Provide orientation for new students on remote learning.
Troubleshoot technical issues on RingCentral and/or Zoom for ESOL Instructors.
Schedule trainings for Adult Education staff and Administer BEST Plus 2.0 and BEST Literacy assessment exams.
Administer one on one-assessment interviews for each new participant on caseload, assessing participants education and work history, need for support services, career preferences and barriers to meeting education outcome.
Ensure that Monthly funder reports are completed.
Coordinate small group counseling workshops at least once every 3 months.
Facilitate class placements for ESOL.
Assist Adult Education Program Director in monthly dashboard reports.
Assist Adult Education Program Director with preparing reports/audits for funders.
Collaborate with City agencies, Funders, and Community Partners to complete required documents and provide required program signatures.
Organize, monitor and conduct Post-testing for all ESOL classes.
Pull-reports for all NYSED data based systems and monitor upkeep.
Maintain good organizational and time management skills in order to ensure completion of all tasks.
Interact with funders as needed; assist with site visits.
Timely record keeping and quality assurance for compliance with the requirements of various funding sources.
Attend regular supervision meetings with the Adult Education Program Director.
Perform other duties as assigned by the Adult Education Director.
Participate in program meetings and RAEN training/professional development.
Be available to work some evenings and occasional Saturdays.

Qualifications:

Bachelor’s degree preferred. 3 years and related field experience in a social service organization preferred.
Must be bilingual (Spanish, English)
Excellent organizational and interpersonal skills
Strong communication, writing and computer skills.
Skilled at remote learning with experience using online platforms for virtual support.
Knowledge of community resources and counseling with high risk populations.
Ability to motivate others towards achieving goals.
Excellent computer skills, with the knowledge of excel spreadsheets, Zoom, Google Classroom, ASIST, DYCD Connect and ETO.
Ability to work both independently and as a team with an equal amount of focus and enthusiasm.
Familiarity with BEST Plus 2.0 and TABE preferred.
Strong sense of and respect for confidentiality involving both clients and fellow employees.
Ability to work with culturally-diverse individuals, bringing a non-judgmental approach to counseling and casework while maintaining a clear sense of boundaries.
Ability to Work in Person in the Office 5 days a week. Also availability to work 2 evenings a week and occasional Saturday as needed.

Director of Data Analytics F/T

7/1/2021

Literacy Partners strengthens families through a two-generation approach to education. With our free classes, community-based workshops, and educational media, low-income parents develop the literacy and language skills they need to succeed in today’s world. Our research-based curriculum also incorporates child development and parenting support to help parents boost their children’s early reading, school readiness, and social emotional growth.

The Position: The Director of Data Analytics will be responsible for maintaining and reporting evaluation and participant data for all programs and people in the data management system (Salesforce). This is a senior leadership position that will work closely with the Chief Program Officer in the development and implementation of evaluation and enrollment instruments for all programs at Literacy Partners, as well as manage budget and grant reporting for all programs in the Liz Smith Center.

Reporting to the Chief Program Officer, this position is a key member of a Liz Smith Center leadership team and will join our diverse, social justice‐oriented team of 27 staff and more than 100 interns and volunteers.
Responsibilities

Develops, implements and monitors an evaluation plan addressing logic models, strategic and program evaluation questions, data collection methods, analysis and reporting.
Develops data collection policies and practices and monitors uniform data collection compliance and quality across organizations, including oversight on all data collection instruments in programs
Work with consultants and staff to maintain and refine the data management system (Salesforce) system as needed.
Collaborate with Volunteer Coordinator and Health Equity Manager to develop and administer enrollment and participation data collection for volunteers and interns for all programs in Salesforce.
Keeps current regarding funding requirements for data collection and reporting and puts into place local methods to ensure reliable, accurate compliance which reflect service activities;
Produce regular reports that succinctly identify real-time program performance, progress, and results with careful attention to key performance indicators within and across programs.
Work with researchers and staff to conduct quantitative and qualitative research and evaluation processes including Participatory Action Research.

Qualifications and Requirements

Bachelor’s degree and at least five years of relevant work experience with progressive data management and research responsibilities.
Knowledge and experience of using evaluation and community-based research to inform program development
Demonstrated expertise in successfully designing and carrying out sophisticated quantitative and qualitative research and evaluation processes
Demonstrated ability in designing and manipulating data using a relational database; experience with Salesforce preferred.
Ability to communicate effectively with a diverse audience.
Proficiency in Spanish highly preferred, but not required.
Well-organized, motivated and able to work independently
Good sense of humor

Compensation and Benefits

Competitive salary DOE
Benefits include:
20 vacation days, 3 personal days, 11 holidays
Excellent medical, vision and dental plan
Employer-matched contributions to retirement plan

How to Apply: Send resume with a brief cover letter to job@literacypartners.org. Put “Director Data Analytics ” with your name in the subject line. Interviews will be granted on a rolling basis until the position is filled with a start date as soon as possible. Please include your earliest start day and salary requirement.

Literacy Partners is committed to diversity and is a proud Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

Program Manager F/T

7/1/2021

Literacy Partners strengthens families through a two‐generation approach to education. With our free classes, community‐based workshops, and educational media, low‐income parents develop the literacy and language skills they need to succeed in today’s world. Our research‐based curriculum also incorporates child development and parenting support to help parents boost their children’s early reading, school readiness, and social-emotional growth.

The Position: We are looking for an exceptional individual who believes in our mission and is able to work with a dynamic and talented team to develop and grow our literacy and language programs in the Liz Smith Center (https://literacypartners.org/our‐classes). In particular, the English for Parents Program Manager will be responsible for managing twelve ESOL classes and teaching one class.

Reporting to the Chief Program Officer, this position manages three ESOL teachers and will join our diverse, social justice‐oriented team of 27 staff and more than 100 interns and volunteers.
Responsibilities

Lead the teaching team in curriculum development, pedagogical approach, assessment of KPIs and collaboration.
Manage logistics of English for Parents program, including recruitment, registration, class schedules, assessment and management of student, intern and volunteer records in Salesforce.
Support online and in-person instruction, including technology support, supplies and classroom rental agreements as needed.
Ensure compliance and reporting requirements are met for governmental and foundation grants, including workforce tracking, social services referrals, and enrollment and achievement targets.
Work with the Health Equity Manager and CPO to build partnerships with early childhood providers and health providers that will scale the program and provide support services for students.
Work with the Volunteer Coordinator and Health Equity Manager to facilitate intern and volunteer support for English for Parents classes.

Qualifications and Requirements

Minimum two-year experience managing adult literacy programs, ESOL preferred
BA Degree, MA preferred
TESOL certified with at least one year of teaching experience
Excellent oral and written communications skills as well as interpersonal skills
Strong digital communications skills, including database and project management software
Bilingual a plus, but not required (Mandarin, Spanish, Arabic)
Experience in non-profits preferred
Great sense of humor

Compensation and Benefits
Benefits include:

20 vacation days, 3 personal days, 12 holidays
Excellent medical, vision and dental plan
Employer-matched contributions to retirement plan

How to Apply
Send resume with a brief cover letter to job@literacypartners.org. Please include acceptable salary range in cover letter. Put “EFP Manager” with your name in the subject line. Interviews will be granted on a rolling basis until the position is filled with a start date July 2021.

Literacy Partners is committed to diversity and is a proud Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

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