Category: Full Time

Medical Assistant Training Director F/T

8/20/2020

General Description
The Medical Assistant Training Director will oversee and manage medical assistant training programs in LaGuardia’s Division of Adult and Continuing Education, including the established and successful tuition-based Certified Clinical Medical Assistant (CCMA) Program and grant-funded Bilingual Medical Assistant (Bilingual MA) Training Program, as well as a new grant-funded program to train young adults in EKG & Phlebotomy. The tuition-based program is made up of a sequence of courses including Medical Terminology, Phlebotomy, EKG, and CCMA Clinical Procedures. The Bilingual MA Training Program prepares English language learners to become culturally competent certified clinical medical assistants through a combination of advanced English language education and enhanced clinical medical assistant training, including core competencies such as patent-centeredness, communication, and teamwork, among others, as well as clinical and administrative skills, and a 100 hour internship. The new grant will be geared at training young adults and opportunity youth in EKG & Phlebotomy in partnership with CommonPoint Queens through the Advance and Earn and Train and Earn programs.

Under the supervision of the Senior Director of Workforce Development and Director of Prehospital Care Programs, the Medical Assistant Training Director is responsible for administering the tuition-based and grant-funded programs, managing operations and ensuring smooth coordination between the different components of the programs and the different departments that are involved. The Medical Assistant Training Director has excellent leadership, communication, and project management skills with a background in healthcare and education. The role includes supervising program staff and instructors, managing relationships with funders and employer partners, providing fiscal and contract oversight, and meeting internal and external reporting requirements.

Principal Responsibilities:

Responsible for oversight and implementation of the tuition-based CCMA, grant-funded Bilingual MA, and grant-funded EKG & Phlebotomy programs including recruitment and assessment, enhanced clinical medical assistant training, classroom and skills instruction, tutoring and case management, certification exams, internships, and employment.
Coordinate between different departments and areas involved in the programs, including the Workforce Development Department, Prehospital Care, the Center for Immigrant Education and Training, and the CTEA Center. Develop and maintain relationships with relevant campus departments such as the Wellness Center, the Health Center, Health Sciences, the Veterans Office, ACE Student Enrollment, and others.
Supervise staff including the Program and Student Success Manager, p/t office staff, and instructors. Recruit, interview, and recommend faculty for hire; ensure faculty have the resources they need to implement the curriculum; assist in faculty professional development. Collaborate with Adjunct College Lab Technicians to meet program needs.
Manage the relationship with the grant funders and partners at the New York City Department of Small Business Services, New York Alliance for Careers in Healthcare, and Commonpoint Queens, including participation in regular check-ins and the timely submission of reporting. Represent the programs to outside agencies including but not limited to funders, CBOs, media organizations, clinical affiliates, employers, and city agencies.
Develop and manage relationships with 5-15 employer partners who host interns and interview graduates for employment. This includes maintaining relationships throughout the program cycle, negotiating internship affiliation agreements with each partner, and overseeing the implementation and quality assurance of internship experiences.
Conduct outreach and develop relationships with employer partners to facilitate job opportunities for graduates and to build the reputation of the program among the medical assistant employer community. Coordinate closely with the team and CTEA Center to ensure a smooth transition to employment for graduates and strong employment outcomes.
Enhance marketing strategies for the established tuition-based program. Conduct recruitment, screening, and intake for tuition-based classes and support a team to do so for the grant-funded classes. Develop, oversee and maintain a FB page and social media accounts; assist with updating media for marketing.
Manage course operations including ensuring all policies and procedures are up to date, the lab is in proper condition for classes, all students have their uniforms and Wi-Fi, all equipment and supplies are clean, in good working condition, and in sufficient quantity for classes, all NHA paperwork is properly provided to the Program office, and all course files are turned over and complete. Arrange for NHA proctors for NHA exams and for NHA materials as needed.
Provide fiscal and contract oversight for the grant-funded program, ensuring compliance with internal and funder requirements, tracking spending, managing any budget modifications needed, and trouble-shooting any budget or contract issues that arise in coordination with ACE fiscal and grants offices as needed.
Ensure systems are in place to track program and outcome data and provide regular reports on the program to the department, college and funders.
In partnership with team members and stakeholders, identify program areas needing improvement and recommend ways to address these areas. Ensure students have a proper learning environment and the resources they need in which to learn. Develop solutions to problems that arise in order to maintain the quality and integrity of the program and ensure the success of students.
Perform other duties as needed and as assigned.

Qualifications
Required Qualifications/Skills:

Associates Degree required, Bachelors’ degree preferred
Four years administrative and/or teaching experience
Four years healthcare experience
Project management skills, including management of complex projects with multiple components and stakeholders
Grants management skills, including fiscal and contract oversight and reporting
Highly organized and detail-oriented with the ability to manage time appropriately and meet deadlines
Team player who is flexible, collaborative, and communicative
Outcomes driven, demonstrating creativity and an ability to solve problems to ensure optimal results
Student centered, demonstrating a commitment to and understanding of diverse student populations, including immigrants and English language learners
Ability to work some evening and weekend hours

Preferred Qualifications/Skills:

Clinical experience as a physician, RN, paramedic, PCT, medical assistant, or other related occupation
Supervisory experience
Experience with medical assistant training
In-depth understanding of the healthcare industry and medical assistant role, including an understanding of healthcare reform efforts and their implications for frontline staff in an ambulatory setting
Understanding of bridge programming that combines adult basic education with occupational training
Experience with partnership management and employer relations; relationships with healthcare employers

To apply: https://www.rfcuny.org/careers/postings?pvnID=LA-2007-003662%20

HSE Program Specialist F/T

3/11/2020

HSE Program Specialist

Overview
Brooklyn Public Library Adult Learning office seeks a highly organized, responsible and dedicated individual willing to help adult learners meet their educational goals. The full-time High School Equivalency (HSE) Program Specialist will provide high quality professional educational and administrative support for WIOA Program Area 1 and HSE pathways (TASC and NEDP).
The schedule for this position is as follows:

Tuesday 10a-6pm
Wednesday 12:45pm-8:00pm
Thursday 12:45pm-8:00pm
Alternate Friday/Saturday 9:15am-5:00pm (off on Monday when you work a Saturday)

Responsibilities
Outreach/Recruitment/Retention

Assist with departmental wide program outreach, recruitment, enrollment, monitor participants attendance, placement, retention, referrals, assessments, and outcomes for WIOA Program Area 1 and HSE pathways (TASC and NEDP)
Assist with program participant’s outcome follow-ups via phone and/or email
Serve as liaison for community partner agencies as per WIOA requirements such as BEOC, CUNY, etc.
Monitor program social media accounts, assist with marketing, create program flyers, assist with maintaining outreach/recruitment logs, sending e-mail blast to partners, etc.
Troubleshoot HSE and PreHSE email accounts and HSE hotlines

Educational Support/Programming

Effectively work with adults in an educational setting: pre-screen requests for program services both in person and via telephone/email; ability to obtain and manage required documentation and enter internal and external data in a timely and accurate manner
Assist program staff to coordinate, plan, and facilitate program enrollment sessions for integrated education and training classes (medical billing, food handlers, and technology)
Facilitate HSE screenings, provide support to instructors and participants in/outside of the classroom (e-learning platforms)
Highly organized and possess the ability to organize and conduct intake and orientation sessions to NEDP clients and HSE participants
Confer with HSE participants and plan informational workshops, special programming and Next Steps
Coordinate/communicate with other program staff including instructors, program assistants, volunteers and other agency partners about programming and best practices
Provide input to create program improvement goals and objectives for Program Area 1 and develop, design, and implement new programs/workshops based on community/participants needs
NEDP assessor/advisor; organize and conduct intake and orientation sessions to NEDP clients and HSE participants
Serve as TASC examiner and serve as a backup to collect and process NYSED required examinee paperwork and compile all TASC vouchers
Attend professional development trainings and meetings (NYC RAEN minimum 14 hours)
Lead contact for NYC Human Resources Admin. (HRA) program participant tracking (attendance and outcomes)
Assist with meeting all WIOA program requirements
Support all administrative work for Program Area 1 and HSE Pathways (TASC and NEDP) and create all departmental flyers and correspondences for internal and external use. Able to translate program materials in Spanish for external use

Assessment & Data Support

Monitor all program site Google sheets and e-learning platforms (attendance, waitlist, RSVPs, etc.), program data into ASISTS and analyzing data. Follow-up with ALC sites to ensure data is submitted by deadlines. Send out reminder and follow-up emails as needed.
Administer pre/posttest TABE assessments, TASC readiness, CASAS and confer with participants, etc.
Monitor, track, and approve SumTotal timesheets for substitute instructors
Input program events/stats into BPLs event calendar (monthly)

Qualifications

Bachelor's degree in Education, Liberal Arts or related field
Minimum 4 years’ experience in adult education, training, or workforce development plus 1-year supervisory experience required
Must have strong ability to multi-task, meet deadlines as needed, work in a high paced environment, take initiative and work independently with high standards
Knowledgeable of grant funded programs and experience with successfully implementing
Able to maintain a high energy level and positive attitude daily
Punctual, dependable, and able to accomplish daily tasks independently without prompting
Able to create and follow routines, anticipate and address group needs, and solve problems that arise
Ability to work with adults in an educational setting
Highly organized and strong project management skills
Must be willing to travel between program sites and to perform the duties of the position from any site
Available to work flexible hours including some evenings and Saturdays as required
Bi-lingual English/Spanish (spoken and written) strongly preferred; proficiency in Microsoft Office and clerical experience required
Specific experience with ASISTS and Salesforce databases. Experience not just entering data, but running and analyzing data reports and taking action to improve data quality and outcomes

Click HERE to apply

Adult Programs Coordinator F/T

3/4/2020

Community Impact is seeking an Adult Programs Coordinator

Basic Duties and Functions:
Reporting to the Senior Associate Director, the Program Coordinator will oversee comprehensive support services for Community Impact’s network of adult education and workforce programs and coordinate new initiatives in Upper Manhattan.

Coordinate administrative, programmatic and tracking activities for College Road, Job Road and Social Services

Plan, implement and promote satellite programs such as CAFÉ Prep and Harlem Youth Opportunity Hub
Develop and supervise data collection and tracking systems for wrap around services
Assist with the writing and editing of grant proposals and funding reports; draft and design newsletters, and outreach materials
Oversee grant deliverables at selected neighborhood partner sites
Train and coordinate the work of 20-25 student workers who assist with administrative and programmatic tasks
Network with neighborhood agencies for cross referrals to promote more holistic service delivery for community members; maintain and expand community partnerships
Maintain program records including evaluation results
Coordinate professional development activities including tracking to ensure that staff members and student workers attend required and appropriate training
Develop and maintain relationships with University departments to secure rooms and identify campus resources and opportunities
Set up and oversee all Annex office systems including communication, space and lab usage, data management, and information storage
Perform other related duties and responsibilities as assigned

Qualifications
MSW degree and/or equivalent with a minimum three years’ related social service experience required. Strong computer proficiency (Excel, PowerPoint, Word, and Google Suite) and database management skills required. Strong administrative and organizational skills and ability to work independently and to handle multiple tasks and changing priorities in a busy environment necessary. Experience in adult education, workforce development, and program evaluation preferred.

How to apply: Please send your resume and cover letter to SANDY HELLING, Director of Adult Programs, sh18@columbia.edu.

Program Manager for CUNY Start F/T

2/21/2020

CUNY Start Program Manager at LaGuardia Community College

CUNY Start is an intensive program for incoming college students who have earned either a high school or high school equivalency diploma and need to increase their academic proficiency in reading, writing, and/or mathematics prior to enrollment in college credit classes. The CUNY Office of Academic Affairs, all of the University's seven community colleges, Medgar Evers College, and the College of Staten Island work collaboratively to provide students with an innovative approach to developmental education. CUNY Start is recognized for its carefully designed curriculum and pedagogy, advisement, ongoing professional development, and mentor-based training model.

CUNY Start, recognized as an important University initiative, has consistently proven to be highly effective at reducing and/or eliminating student's remedial needs within one semester. Since 2011, CUNY Start has undergone a large-scale expansion, serving nearly 3.900 students across the system in FY15. In addition, the program is currently participating in a study led by the nationally recognized research group MDRC in partnership with the Community College Research Center at Columbia University (CCRC) to compare CUNY Start student outcomes to other remedial pathways at the college.

Reporting to the Senior Director of Language Acquisition Programs, in the Division of Adult and Continuing Education (ACE) at LaGuardia Community College, the CUNY Start Manager ensures the successful implementation of the CUNY Start and Math Start model, goals, and outcomes, including successful recruitment of students to meet established targets. Responsibilities include, but are not limited to, the following:

- Supervises the campus CUNY Start and Math Start teams, including: day-to-day management of staff, provision of human resources information, participation in performance reviews, communication of CUNY Start standard policies and program updates;

- Manage all aspects of the campus CUNY Start and Math Start budgets, payroll, and human resource systems.

- Establishes and maintains relationships on behalf of the CUNY Start and Math Start programs with campus departments, including admissions, testing and any other departments that can assist with referral of students into the program and support their matriculation into degree programs upon completion;

- Ensures CUNY Start and Math Start have appropriate space to operate, including classrooms, office space, and computer labs;

- Works closely with the CUNY Start University Director and Central Office Leadership team to develop and standardize program operations;

- Collaborates with the CUNY Start curriculum and professional development team (math, writing/reading and advisement) to support successful delivery of the CUNY Start curriculum and the development of teachers and advisors in the program's instructional model at his/her campus;

- Manages ongoing communications regarding CUNY Start and Math Start with college leadership;

- Works in a flexible, collaborative, and responsive manner with multiple stakeholders to achieve CUNY Start and Math Start outcomes and goals;

- Utilizes program data (provided by the CUNY Start Research and Evaluation team) to discuss CUNY Start and Math Start outcomes with college leadership and for ongoing program development purposes.

QUALIFICATIONS
Bachelor's degree and six years' related experience required.

PREFERRED QUALIFICATIONS
Master's degree in education, higher education, student services or a related field strongly preferred. Five years of working experience in education, preferably in adult education at the college level working with diverse populations. Able to work in a fast-paced environment with strong written and oral communication skills, along with knowledge of PeopleSoft systems preferred.

For more information and to apply go to this link

ESOL Citizenship Instructor F/T

1/29/2020

Position filled

Pre-HSE HSE Instructor F/T

1/8/2020

Commonpoint Queens is seeking to hire two full-time Instructors (pre-HSE and HSE) for the Advance & Earn Program. The goal of the Advance & Earn Program is to provide a career pathway for opportunity youth through a continuum of services including literacy and math instruction, HSE test preparation, work readiness training, college and career exploration, paid work experience, advanced occupational training and industry credential attainment.

The Instructors will:

Develop lesson plans and adjust instruction according to the various learning styles of program participants. Maintain a collaborative learning environment.
Create engaging lessons in ABE and Pre-HSE that develop student critical thinking and problem solving skills using a variety of methodologies.

Facilitate instruction in all assigned subject areas of the TASC exam (Reading, Writing, and Social Studies, and Science).
Attend instructional workshops that will discuss all subtests of the new TASC exam.
Create engaging lessons in HSE that develop student critical thinking and problem solving skills using a variety of methodologies.
Continually assess student progress toward mastery of standards and keep students and staff well informed of student progress by collecting and tracking data, providing daily feedback and weekly assessments.
Provide necessary accommodations and modifications for growth and success of all students.
Administer and utilize standardized assessments to develop curricula targeting the educational challenges of the students.
Monitor students’ performance and attendance for required reporting systems.
Lead engagement and follow-up efforts to ensure participants progress towards positive outcomes.
Implement strategies to maximize student learning and retention.

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES

Bachelor’s Degree in Education required. Master’s Degree in Education preferred.
Minimum of three years of experience teaching young adult learners of varied ages, levels, and diverse cultural backgrounds.
Knowledge of ABE and HSE curriculum, testing procedures and requirements.
Demonstrated ability in youth development.

To apply: Please send a resume and cover letter to Brynn McCormick at BMcCormick@CommonpointQueens.org with the subject “HSE Instructor.”

Program Assistant F/T

12/23/2019

Future Now at Bronx Community College provides learning opportunities to enrich the academic, social, and professional development of young adults, ages 17-24. Future Now’s central mission is to help young people create successful futures through the attainment of a higher education degree.

The Future Now Program at Bronx Community College seeks a highly responsible, organized, and dedicated full-time Program Assistant with outstanding administrative and organizational skills to do intensive data entry and provide administrative support to Future Now’s HSE and College Programs. Reporting to the Assistant Director of Future Now, the Program Assistant will assist with the daily needs of the successful operations of Future Now.
Qualifications:

Associate’s degree in Business Administration or related area of study preferred, and/or, at least 2-year previous experience doing data entry and administrative work in an office setting.
Qualified candidates will be tech-savvy, detail-oriented, and have outstanding organizational skills.
Ability to share and promote Future Now’s mission of supporting college transition and success for First Generation College bound students.
Proactive, detail-oriented, and flexible with strong organizational skills.
Computer proficiency skills using standard administrative and academic systems and programs, especially Microsoft Word, Excel, and Google and the ability and interest to learn new computer and tracking systems.
Ability to handle sensitive information with maturity and discretion.
Ability to multi-task and prioritize multiple responsibilities.
Work collaboratively and independently in a fast-paced work environment with time-sensitive goals.
Ability to initiate and manage social media content for work purposes in order to support and oversee student communications. Experience using platforms such as Facebook, Twitter, and Instagram to build community and social networks, highly desirable.

Responsibilities:

The Program Assistant will be responsible for entering data in multiple databases, helping with student outreach, intake, testing and other administrative tasks to support Future Now’ s HSE, College-Prep, and College Now Programs.
Provide daily administrative support to the Assistant Director, College Manager, and Office Manager Team.

Enter student and program data into Salesforce and DYCD Connect Databases.
Prepare testing and recruitment materials.
Schedule meetings and assist with organizing students’ events. Draft meeting notes and planning templates.
Send emails, update records, and respond to inquiries from candidates applying to Future Now.
Review students’ records, email staff with different requests, answer and make phones calls, do photocopying, faxing, filing, typing, and updating of waiting lists.
Call students for intake and testing appointments, for re-enrollment, to follow up on absences, etc. if/as needed. Pre and post-test students’ Reading and Math Levels using TABE 11 and 12.
Enter information in Salesforce or Google forms about new class candidates, attendance, call notes, outreach work, scheduled appointments, test scores, etc.
Communicate via phone, email, etc. with team members and across the program as needed to keep work moving smoothly. Complete other tasks, as needed, to support the program.
Attend training and meeting as needed.

Compensation:
Starting salary will depend on factors such as experience and education. Future Now is a program of the Research Foundation of CUNY which offers a generous benefit package including health insurance and Retirement Fund.

To Apply: Please e-mail your resume to Margie Arce (Office Manager) at Margie.Arce@bcc.cuny.edu or please call 718 289-5843

ESOL Job-Readiness Employment Coordinator F/T

12/4/2019

ESOL Job-Readiness Employment Coordinator (Full Time)

Henry Street Settlement
Founded in 1893 by social work and public health pioneer Lillian Wald and based on Manhattan's Lower East Side, Henry Street Settlement delivers a wide range of social service, arts and health care programs to more than 50,000 New Yorkers each year.

As Employment Coordinator, much of your time will be spent teaching contextualized English and Job Readiness skills to groups of wonderfully diverse ESOL students and providing 1-on-1 coaching to help them successfully obtain and maintain viable long-lasting employment.

Minimum Qualifications:

Bachelor’s Degree and two (2) years relevant experience teaching adults in an ESOL classroom and/or workforce development setting
TESOL and BEST Plus Test certified preferred

Responsibilities:

Teach ESOL/Job Readiness classes
Provide vocational counseling, career readiness, assistance with job search and job retention to participants that results in meeting monthly job placement and retention targets
Assist participants in removing barriers to employment by making connections and identifying potential training programs/partners
Participate fully in program design development and case management
Attend meetings, workshops, and conferences as needed

Please visit www.henrystreet.org/employment to view the full job description and to apply.

Literacy and Immigration Program Director F/T

11/18/2019

Title:  Program Director – Literacy and Immigration
Job Summary:   Oversee HANAC’s education, immigration, and job readiness services funded under multiple contract sources. Ensure quality program content, curriculum development, and delivery.
Reports to:       Director of Program Operations and Development

Essential Functions and Responsibilities include but are not limited to:

Ensure programs meet performance targets according to contract requirements.
Perform quality assurance and ensure compliance with federal, state, city, and funding agencies regulations and certifications/licensing requirements.
Plan, develop, supervise, and evaluate the literacy component of programs.
Ensure curriculum content and delivery are in compliance with funding sources within required set standards as well as meet established guidelines of contracts.
Provide assistance and materials for teachers to reach goals.
Ensure appropriate and timely content and material for orientations, registrations, and enrollment for each cycle.
Lead and supervise staff of educators, case managers, and administrative staff to ensure quality programs in compliance with funding sources performance standards.
Provide professional development and training for instructional staff in accordance with contract requirements.
Monitor enrollment and ensure enrollment targets are met for all programs in each cycle.
Ensure class rosters for education programs are developed and managed according to enrollment targets.
Establish and maintain communications with funding agencies for planning, tracking, and reporting program deliverables and outcomes.
Utilize provided software for reporting to funding sources (ASISTS, DYCD CONNECT, and others).
Prepare and submit to administration for approval to submit to funding source monthly, quarterly, annual performance reports, track progress to reach milestones and performance targets.
Involvement with program related community agencies, committees, and associations such as NYCCAL, NY Coalition for Immigrant Services, NYC DYCD, and RAENs.
Other duties as may be required as assigned by the Director of Programs

Qualifications: Master’s degree and experience working for not-for-profit Adult Literacy programs with job readiness and immigration components, or
Bachelor’s degree with three to five years working for not-for-profit Adult Literacy programs with job readiness and immigration components.
Strong background and experience in education and job readiness; superb leadership, analytical, organizational and management skills. Excellent written and verbal communication skills including grant writing skills. Effective interpersonal and team-building capabilities. Experience working with economically disadvantaged adults. Able to collaborate with instructors, case workers, job developers and support staff. Ability to utilize linkages including HANAC’s other programs to enrich program activities and meet the needs of clients.

Computer skills – Microsoft Office, Word, and Excel. Ability to use internet for client support and research. Knowledge of ASISTS, DYCD CONNECT and BEST PLUS certified.

Excellent benefits package includes low cost medical and dental contribution, vision and transportation plans,
Medical Flexible Spending plan,
Retirement and life insurance.
Generous vacation accruals.

12 holidays annually.

Salary Range: $60.000 to $70,000

Apply directly by clicking on the link below
https://www.indeed.com/job/program-director-301-efdafb85f20fa4db

ASISTS Program Associate F/T

10/25/2019

Literacy Assistance Center
Job Title: ASISTS Program Associate (ASISTS Technical Support)
Position Overview: The ASISTS Program Associate will be responsible for providing phone and email support to users of the ASISTS data system. The Associate will also assist the Senior Software Programmer in troubleshooting the ASISTS software and making minor fixes. Finally, the Associate will be part of a team supporting a network of adult education programs receiving Adult Literacy Education (ALE) funds in New York City.
Reports to: The Director of ASISTS. The Associate will also work closely with the entire ASISTS team. For ALE-related work, the Associate will report to the NYC STAC (Support and Technical Assistance Center) director.

Background: Since 1983, the Literacy Assistance Center (LAC) has been working to build the capacity and improve the quality of the Adult Basic Education (ABE), English for Speakers of Other Languages (ESOL), and High School Equivalency (HSE) programs that serve New York and the surrounding region's most educationally disadvantaged and economically marginalized communities. One of its biggest projects is ASISTS (Adult Student Information System and Technical Support), the data system used by all programs funded by the New York State Education Department (NYSED) to manage and report student data following state and federal guidelines. The ASISTS team maintains the ASISTS software, trains program staff and provides technical support to program users at all levels.

The New York City Support and Technical Assistance Center (STAC) for Adult Literacy Education (ALE) Programs is also housed at the LAC. The purpose of the STAC is to provide support and technical assistance to the adult education programs in New York City receiving ALE funding.

Responsibilities:

Technical support responsibilities include:
- Responding to requests from users of the ASISTS software for technical support. Technical support is typically provided through email, though phone calls and webinars are also commonly used methods.
- Working with the STAC director to provide technical support to programs receiving state ALE funds.
- Maintaining the STAC website.
- Creating documentation that explain how ASISTS data entry screens and reports work. This work also includes creating scripts for instructional videos that are posted in the ASISTS Resource Bank.
- Managing the ASISTS Resource Bank, a repository of user documentation, training videos and software release notes.
- Drafting and sending out email blasts to ASISTS users after each new release.

Software maintenance responsibilities include:
- Working with the ASISTS team to plan new ASISTS releases, which are usually scheduled once every two months.
- In response to user feedback, confirming and troubleshooting ASISTS bugs.
- Working with the Senior Software Programmer, diagnose and document software issues.
- Implementing simple fixes under the guidance of the Senior Programmer.
- Helping with documentation and tracking of all ASISTS software work.

Schedule: Typically, Monday to Friday, 9:00 – 5:00. Some travel may be necessary, less than once a month on average.

Qualifications:

Knowledge of HTML and CSS a must
Knowledge of JavaScript and JQuery a plus
Familiarity with SQL or a database management system strongly preferred
Excellent writing skills a must as well as good interpersonal and communication abilities
Past experience providing technical support a plus

Salary and Benefits:
This position offers a competitive salary and benefits package, including health, dental and retirement benefits. The LAC is an equal opportunity employer that values a diverse workforce and an inclusive culture. The LAC encourages applications from all qualified individuals without regard to age, alienage or citizenship status, arrest or conviction record, caregiver status, color, credit history, disability, gender, gender identity, marital or partnership status, national origin, pregnancy, race, religion/creed, salary history, sexual orientation, status as victim of domestic violence, sexual violence, or stalking, unemployment status, status as a veteran or active military service member.

How to apply:
Please submit a cover letter, resume and salary expectations to venut@lacnyc.org.

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