Category: Full Time

ASISTS Program Associate F/T

10/25/2019

Literacy Assistance Center
Job Title: ASISTS Program Associate (ASISTS Technical Support)
Position Overview: The ASISTS Program Associate will be responsible for providing phone and email support to users of the ASISTS data system. The Associate will also assist the Senior Software Programmer in troubleshooting the ASISTS software and making minor fixes. Finally, the Associate will be part of a team supporting a network of adult education programs receiving Adult Literacy Education (ALE) funds in New York City.
Reports to: The Director of ASISTS. The Associate will also work closely with the entire ASISTS team. For ALE-related work, the Associate will report to the NYC STAC (Support and Technical Assistance Center) director.

Background: Since 1983, the Literacy Assistance Center (LAC) has been working to build the capacity and improve the quality of the Adult Basic Education (ABE), English for Speakers of Other Languages (ESOL), and High School Equivalency (HSE) programs that serve New York and the surrounding region's most educationally disadvantaged and economically marginalized communities. One of its biggest projects is ASISTS (Adult Student Information System and Technical Support), the data system used by all programs funded by the New York State Education Department (NYSED) to manage and report student data following state and federal guidelines. The ASISTS team maintains the ASISTS software, trains program staff and provides technical support to program users at all levels.

The New York City Support and Technical Assistance Center (STAC) for Adult Literacy Education (ALE) Programs is also housed at the LAC. The purpose of the STAC is to provide support and technical assistance to the adult education programs in New York City receiving ALE funding.

Responsibilities:

Technical support responsibilities include:
- Responding to requests from users of the ASISTS software for technical support. Technical support is typically provided through email, though phone calls and webinars are also commonly used methods.
- Working with the STAC director to provide technical support to programs receiving state ALE funds.
- Maintaining the STAC website.
- Creating documentation that explain how ASISTS data entry screens and reports work. This work also includes creating scripts for instructional videos that are posted in the ASISTS Resource Bank.
- Managing the ASISTS Resource Bank, a repository of user documentation, training videos and software release notes.
- Drafting and sending out email blasts to ASISTS users after each new release.

Software maintenance responsibilities include:
- Working with the ASISTS team to plan new ASISTS releases, which are usually scheduled once every two months.
- In response to user feedback, confirming and troubleshooting ASISTS bugs.
- Working with the Senior Software Programmer, diagnose and document software issues.
- Implementing simple fixes under the guidance of the Senior Programmer.
- Helping with documentation and tracking of all ASISTS software work.

Schedule: Typically, Monday to Friday, 9:00 – 5:00. Some travel may be necessary, less than once a month on average.

Qualifications:

Knowledge of HTML and CSS a must
Knowledge of JavaScript and JQuery a plus
Familiarity with SQL or a database management system strongly preferred
Excellent writing skills a must as well as good interpersonal and communication abilities
Past experience providing technical support a plus

Salary and Benefits:
This position offers a competitive salary and benefits package, including health, dental and retirement benefits. The LAC is an equal opportunity employer that values a diverse workforce and an inclusive culture. The LAC encourages applications from all qualified individuals without regard to age, alienage or citizenship status, arrest or conviction record, caregiver status, color, credit history, disability, gender, gender identity, marital or partnership status, national origin, pregnancy, race, religion/creed, salary history, sexual orientation, status as victim of domestic violence, sexual violence, or stalking, unemployment status, status as a veteran or active military service member.

How to apply:
Please submit a cover letter, resume and salary expectations to venut@lacnyc.org.

Senior Program Manager of Adult Education & Workforce F/T

9/18/2019

Senior Program Manager of Adult Education & Workforce
Reports to: Director of Adult Education & Workforce Development
Hours: Full Time, includes 2 late nights & monthly Saturdays while classes are in session
Position Purpose: Responsible for managerial duties necessary for the operation of the Adult Education & Workforce programs including direct services for the Department, administrative services, and to program participants

Essential Functions:

Responsible for oversight of all classes, including intakes and testing
Teach adult education classes (ESOL, Civics, Workforce), both as an assigned instructor and as a substitute, as needed
Identify, develop and implement curricula for all Adult Education & Workforce programming that align with standards and defines educational goals, objectives, and methodologies to meet program goals.
Assist with coordinating teacher schedules, timesheets and general operations for the smooth running of classes. Assist program manager with recruiting paid and volunteer teachers
Co-lead in arranging and leading monthly staff development sessions, including sessions on various instruction methods and enriched learning in classroom settings
Provide administrative functions for the department, including daily database entry in multiple systems, preparation of records and reports; and maintenance of hard copy and electronic filing systems
Conduct participant intakes, recruitment, and testing
Respond to in-person and telephone inquiries about the department and classes from prospective and current program participants, staff, and the public
Resolve issues raised by program participants
Attend funder meetings and represent the department in absence of Director
Participate in program meetings and trainings
Participate in Mercy Center staff meetings and other organization-wide meetings and activities
Perform other duties as assigned by supervisor the Director of Adult Education & Workforce Development

Qualifications

BA; MA degree in TESOL strongly preferred
Experience with education, training, workforce development, student services a plus
Minimum of 4 years experience teaching ESOL
Bilingual English/Spanish or English/French or English/Arabic
Extensive experience in curriculum development
Extensive experience in student intake, recruitment, testing and extensive teaching activities in previous positions
Experience with managing multiple contracts with various outcomes and requirements and meet multiple deadlines.
Ability to work well with others in a busy professional environment
Demonstrated capacity to be reliable and highly productive
Must be a proactive problem-solver, adaptive to a growing, changing organization
Excellent sense of judgment, decision making, follow-through on tasks, interpersonal and communication skills. Well-organized, detail oriented, and demonstrate excellent verbal & written skills.
Excellent computer skills, with knowledge of Capricorn and ETO databases a plus
Strong organizational, communication, and interpersonal skills
Ability to multitask and use self-initiative
Experience working with the immigrant community preferred

Physical Requirements and Work Environment:

Works in standard office conditions (at a desk and computer) and in classroom settings
Works in more than one work site, with travel between the two required.

Please send resume and cover letter to: jcf@mercycenterbronx.org

Adult Education Program Coordinator F/T

9/18/2019

Adult Education & Workforce Development Program Coordinator at Mercy Center
Reports to: Director of Adult Education & Workforce Development
Hours: 40 hours per week, 2 late nights & Saturdays required while classes are in session
Position Purpose: Coordinate Saturday ESL program, provide administrative services for the department and other direct services to program participants.

Essential Functions:

Teach classes, both as an assigned instructor and as a substitute, as needed.
Assist with teacher schedules, timesheets and general operations for the smooth running of classes
Recruit paid and volunteer teachers
Assist in arranging and leading monthly staff development sessions, including sessions on various instruction methods and enriched learning in classroom settings
Conduct intakes, recruitment, testing and teaching activities
Provide overall administrative support for the department, including daily database entry in multiple systems, preparation of records and reports; and maintenance of hard copy and electronic filing systems
Respond to in-person and telephone inquiries about the department and classes from prospective and current program participants, staff, and the public
Assist with resolving issues raised by program participants
Assist with conducting staff development sessions including logistics and content preparation
Interact with funders; assist with site visits
Participate in program meetings and trainings
Participate in Mercy Center staff meetings and other organization-wide meetings and activities
Perform other duties as assigned by supervisor

Qualifications:

BA/BS degree and a minimum of 4 years in ESOL experience
Bilingual Spanish/ French or Arabic
experience in intake, recruitment, testing and extensive teaching activities in previous positions
Excellent computer skills, with knowledge of Capricorn and ETO databases a plus
Strong organizational, communication, and interpersonal skills
Ability to multitask and use self-initiative

Physical Requirements and Work Environment:

Works in standard office conditions (at a desk and computer) and in classroom settings
Works in more than one work site, with travel between the two required.

Qualifications

BA; MA degree in TESOL strongly preferred

Please send resume and cover letter to: jcf@mercycenterbronx.org

Academic Program Specialist F/T

8/29/2019

General Description
Reporting to the Assistant Director of Education Programs and the Director of Special Projects, the Academic Program Specialist assists to oversee day-to-day operational aspects of grant-funded adult education classes, primarily at offsite locations. The Adult Learning Center (ALC) provides English to Speakers of Other Languages (ESOL), Basic Education (BE) and High School Equivalency (HSE) preparation to adult learners in downtown Brooklyn and offsite.

Responsibilities include:

Assisting with all aspects of student enrollment and placement
Coordinating with Data Manager and teachers to calendar, identify, and administer appropriate testing
Assisting instructors and counselors with student management
Working with instructors to select and implement effective content-based curricula
Assisting with student database management and data collection
Acting as a liaison between offsite teachers and main ALC office to ensure a smooth flow of communication
Coordinating and participating in outreach and student retention efforts, including posting on social media and coordinating student surveys
Assisting the Directors in hiring and supervision of staff, program development and planning, and other aspects of program management, as needed

Other Duties

Ability to work evenings and some Saturday hours
Ability to travel regularly to Borough Park, Brooklyn and other offsite locations
Complete tasks as needed to support goals and initiatives of the Division of Continuing Education and the College

Qualifications

BA in education or related field; MA in TESOL or related field preferred
At least three years in program administration, preferably in a grant-funded program
Bilingual English/Spanish preferred
Relevant teaching experience in ESOL or adult basic education preparation programs
Experience with thematic, content-based curricula
Ability to work with a computerized database, spreadsheets, e-mail and the Internet
Excellent writing and oral communication skills
Well organized; able to prioritize and delegate responsibility
Ability to juggle multiple tasks, be flexible, creative, resourceful and able to work as part of a team

For more information about the position and how to apply, please visit: http://tinyurl.com/ALCposition

CWD-Director of Center for Workforce Development, F/T

8/14/2019

CWD-Director of Center for Workforce Development,
Full-time position, 12 months/yr.
Monroe BOCES
Required Application Type: Teacher / Admin
Salary/Pay Scale: According to Board Approved range
Job Description:
Administration and supervision of the Adult Education and workforce programs and services.

TYPICAL DUTIES:

Direct supervision of adult education support and instructional staff.
Curriculum design and implementation for adult focused Career Education and literacy (High School Equivalency and ESOL) instruction.
Oversee current career education and literacy programs insuring quality and cost effectiveness of services. Expand program offerings as guided by the needs of the current and future expectations of the workforce and educational monitoring agencies.
Oversee compliance with the following initiatives:
- Accreditation with the Council on Occupational Education (COE)
- Federal Education Title IV Eligibility (PELL Grants and Stafford Loans)
- Workforce Innovation and Opportunity Act (WIOA)
- Oversee data reporting for the following NYS oversight agencies:
- NYSED Adult Career and Continuing Education Services (ACCES)
- National Reporting System (NRS) and Employment Preparation Education (EPE)
- NYS Department of Health
- NYSED initiatives and implementation
- Supplemental Nutrition Assistance Program (SNAP)
- Office of Temporary and Disability Assistance (OTDA)
- ACCES-VR
Foster and expand workforce and literacy partnerships throughout the Finger Lakes Region: including the community based organizations (CBO), educational institutions (BOCES, higher ed., school districts), municipalities (City of Rochester and Monroe County), business, industry, healthcare institutions, unions and other community partners.
Prepare and administer budgets, Co-Sers, grants and proposals for funding of the various elements of the department so as to ensure budget solvency.
Recruit, mentor and assess BOCES 2 CWD staff.
Develop, implement, and evaluate the workforce, literacy, community and customized training programs and contracts.
Plan and administer facility and equipment usage for the department.
Represent BOCES 2 Center for Workforce Development with business, industry, unions, healthcare, community based, educational, county, regional, state, and federal organizations and agencies.
Develop, implement and gauge marketing and public relations endeavors relating to CWD.
Liaison to internal Monroe 2-Orleans BOCES departments and committees to assure consistency of policies and procedures throughout the agency.
Perform such other professionally related duties as may be assigned by the administration.

Job Qualifications
New York State Certification as School District Administrator or School District Leader; 3-5 years’ experience administering adult and/or higher education programs preferred.

Application Procedure
Please apply online at: https://monroe2boces.recruitfront.com/Account/Login
Please refer to above Required Application Type to complete before applying.

Literacy Coordinator F/T

7/30/2019

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for children and youth, adults, and families and older Adults. We are a modern interpretation of the traditional settlement house, bringing to our work current best practices, cost-effective management, innovative leadership and a passion for social and economic justice.

The Literacy Coordinator is responsible for identifying suitable age-appropriate curricula, helping staff create age and developmentally appropriate activities and lesson plans, and overseeing implementation of program activities. The Coordinator will also have a key role in coaching and developing staff to foster continuous quality improvement (e.g., through data-informed decision-making, effective supervision and professional development).

Responsibilities:

Work with our 15 school and center-based sites to create and develop a coordinated family literacy approach and activities for QCH.
Work with QCH leadership to construct a long-term plan for fully embedding and sustaining literacy as an agency-wide focus.
Work with the citywide campaign to expand family literacy programming and establish partnerships with literacy organizations.
Work with and train the Education Specialists at each of the school and center-based sites to review all lesson plans and ensure proper alignment to Family Literacy best practices around family literacy and DOE standards.
Assist participants in actively achieving increased comprehension and retention of specific subject material, and improve academic skills in designated areas.
Support staff in execution of lesson plans, academic activities, and give constructive feedback. Provide coaching on classroom management and other areas.
Create and maintain a strength-based, youth-focused atmosphere that is consistent and sensitive to the needs of participants with learning, emotional, or behavioral differences.

Qualifications:

Master’s degree in Education; teaching credentials a plus.
Minimum of four (4) years of experience working with youth in a teaching, group work, or session facilitation capacity.
Knowledge of NYS Common Core Standards; experience in curriculum development and implementation in secondary education.
Exceptional coaching and problem solving skills that will support, develop, and evaluate staff.

Additional Details:
SALARY: Mid-$50K range, commensurate with experience;
excellent benefits
SCHEDULE: Monday-Friday, 11A-7P, with flexibility for meetings, special events, and school schedules

Application Method:
Please send a resume and a cover letter that highlights your experience and interest related to this role, with subject line “Family Literacy Coordinator” to recruitment@qchnyc.org .

Adult Education Professional Development Associate P/T or F/T

7/30/2019

Adult Education Professional Development Associate: The Literacy Assistance Center (LAC) seeks a dynamic adult educator to join its team of professional developers. The position will have a strong focus on literacy and workforce professional development. F/T, or P/T minimum 3 days per week.

This team member will primarily be responsible for assisting in the delivery of the literacy based trainings for ABE/HSE youth educators, implementing professional development activities on topics relevant to the current needs of youth workforce practitioners, covering assigned administrative duties and collaborating with other LAC professional development team members on assigned projects.

Reports to: The Numeracy & Youth Specialist

Responsibilities:

Design and lead workshops, webinars, cohorts and presentations for youth workforce and ABE/HSE practitioners
Develop curricular materials with and for workforce & ABE/HSE instructors, including materials that integrate academic skills development and career-focused instruction
Coordinate and manage professional development events for assigned contracts
Work with other LAC professional development team members to provide multi-content trainings and services
Learn and manage assigned contractual administrative duties
Other duties as assigned

Schedule: Typical M-F workday hours, with possibility of some evening hours

Qualifications:

Master’s degree in education or a related field

Minimum of five years of experience as an adult literacy instructor, manager, and/or staff developer
Experience and proficiency in contextualizing and integrating literacy instruction, with workforce development and career pathways
Experience delivering professional development workshops to adult educators
Expert knowledge of the College & Career Readiness Standards (CCRS) and the Employability Skills Framework or 21 Century Skills
Skilled user of Microsoft Office, particularly Word, Excel and PowerPoint
Familiarity with Google Docs and Google Sheets
Comfortable learning new technology skills
Strong organizational and communication skills
Ability to take initiative and be self-directed with strong problem-solving abilities
Enthusiasm and ability to work as part of a team
Enthusiasm about working onsite in adult education programs and willingness to travel throughout and outside of NYC
Ability to effectively represent and promote the work of the organization
Flexible and able to adapt to changing work environments and projects

To apply for this position, please send cover letter, resume and names and contact information for two references to Cynthia Bell cynthiab@lacnyc.org. Please include “Adult Education Professional Development Associate” in the subject line.
No phone calls, please.

ESOL & Citizenship Instructor F/T

7/30/2019

ESOL/Citizenship Instructor and Program Support, International Center
FLSA Status: F/T, Non-exempt
Classification: Professional
Department: Immigrant and Refugee Services- International Center
Office: 80 Maiden Lane, 14th Floor
Reports to: Director of Programs, International Center

Summary:
The International Center provides educational programming for newly arrived immigrants and refugees with the goal of improving learners’ English proficiency and communication skills. Programming includes daily ESOL classes at multiple proficiency levels, citizenship preparation classes, computer skills classes, individual conversation practice, and specialized off-site community programming for vulnerable communities throughout the city. The incumbent will develop, design, and deliver thoughtful
and effective classes for learners in daily ESOL and/or ESOL-Citizenship Preparation classes at the main Center and in community-based classes around the city.

Duties and Responsibilities:

Course Development and Instruction: In coordination with the Director of Programs, design and deliver year-long (July-June) ESOL courses. Create thorough and well-developed class curricula focusing on communicative competence for immigrants. In line with the current pedagogy, content will be meaningful and relevant to students’ self-sufficiency outside the classroom.
Manage and Support Students: Hold weekly office hours for students to ensure they are working toward their identified goals. Work with other Center staff and additional CCCS services to address student needs outside the classroom. Conduct participant intake, assess language proficiency, and identify goals.Provide ongoing support to promote learning, engagement, and retention. Work one-on-one with participants as needed. Conduct bi-monthly workshops based on student needs such as: study skills, financial literacy, higher education options, and job readiness.
Training and Staff Development: Assess professional development needs of other instructors and volunteers, and develop and deliver monthly or bi-monthly workshops accordingly. Provide pedagogical support and act as a resource to other instructors and volunteers.
Monitoring and evaluation: track and analyze attendance, learner feedback, class surveys/needs assessments, qualitative narrative evaluation, and assist with reporting for grants/funders.
Additional Support: Provide general administrative and program support for the Center including assisting with student registration, pre- and post-testing students using BEST Plus, assisting with class scheduling, and maintaining student portfolios and files. Substitute as an open class instructor as needed.

Position Type and Expected Hours of Work:
This is a full-time position and work hours are generally Monday through Friday with evening hours required. Weekend hours may be required to meet student needs.

Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Remain stationary and/or ambulate for the duration of instruction and presentations, addressing and/or monitoring students.

Qualifications:

Education and/or experience required:
Bachelor’s degree in Education, ESOL or related field; Masters preferred.
Experience working with multi-level adult ESOL learners in various contexts.
Experience with BEST Plus preferred.
Previous experience working with students from diverse cultural backgrounds.
Experience with community outreach a plus.

Skills, Licenses and/or competencies required:

Highly motivated and self-starter.
Excellent interpersonal, oral and written communication skills.
Computer literacy (expertise with Office Suite and Google Drive).
Ability/willingness to work evenings and occasional Saturdays.

To apply contact Elaine Roberts at Elaine.Roberts@archny.org

Education & Workforce Fellow F/T

7/3/2019

Center for an Urban Future (CUF) is looking to hire a full-time Education & Workforce Fellow.

Our Education & Workforce Fellow will serve as the lead researcher and author on policy reports, data briefs, op-eds and other publications related to CUF’s mission of expanding economic opportunity in New York City. The fellow will also help us communicate our research findings and recommendations to policymakers and identify new avenues for research. The research will focus on a range of opportunities to expand and improve programs that help New Yorkers develop the skills and educational credentials needed to succeed in today’s economy, including:

Boosting academic and career success for students at New York’s public colleges and universities
Building successful pipelines into the tech sector and other high-wage industries; upskilling New York’s workforce for a more automated economy
Scaling up successful workforce development programs
Expanding apprenticeships and internships
Bolstering adult education, ESOL and bridge programs.

CUF is looking for an outstanding writer capable of blending journalistic-style reporting with rigorous data and policy analysis and who excels at distilling complex topics into clear, compelling, and accessible prose. The ideal candidate should have experience as a researcher or reporter on issues related to education and workforce development, as well as a track record of publishing long-form articles or policy reports.

To learn more click here.

Director of Adult Learning F/T

7/3/2019

Queens Public Library is a national and international leader in the delivery of public library service. We transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of offering pioneering programs and services to the most diverse county in the United States. Queens Public Library is a private, non-profit corporation with 1,700 employees serving 65 locations.

Within the larger scope of formal and informal learning of the Programs & Services Department (PSD) and reporting to the Vice President of Programs and Services, the Director of Adult Learning develops, leads, manages and coordinates all aspects of formal and informal learning programs and services for adults and young adults delivered by Queens Public Library (QPL). The Director of Adult Learning’s responsibilities include, but are not limited to the supervision of five areas providing adult literacy programs including ESOL; Adult Basic Education and High School Equivalency instruction; Digital Inclusion and technology training initiatives; Career Pathways and Entrepreneurial training and services; and programs and services to meet the needs of new immigrants.

The Director assists library leadership in articulating the Library’s vision for success in serving the varied and changing educational needs of our customers. The Director is responsible for ensuring that Queens Public Library continues to be a national leader in the provision of adult education. In collaboration with staff, Vice President of PSD and Chief Librarian the Director of Adult Learning:

Creates comprehensive service plans and strategic initiatives to enhance and expand adult learning opportunities system wide.
Identifies new programmatic needs and funding opportunities.
Assists in preparing grant requests and contracts as needed.
Oversees major grant funded initiatives, ensuring the library’s full compliance with all aspects of the grants including service goals, procurement and budgetary requirements.
Serves as the primary programmatic liaison to all funders.
Creates, oversees, and monitors Adult Learning’s operating, government grants, and private funding budgets to ensure equitable and effective services across the five areas.
Ensures that all staff are using provided tools to track and assess program effectiveness including:
Creation of individual service strategies.
Documentation of case notes and interactions.
Tracking and assessment of individual participants’ progress.
Tracking internal and external referrals.
Anticipates program related and financial problems. Reports these issues to the Vice President in a timely manner.
Represents Queens Public Library at meetings of NYC, NYS, Federal and international literacy and workforce providers at conferences and interagency meetings.
Maintains effective programmatic partnerships and referral networks.
Performs other duties as assigned.

The Director is responsible for recruiting, training, mentoring, managing, providing appropriate professional development to, and assessing the performance of a large and diverse staff of full-time and part-time professionals and paraprofessionals at locations throughout Queens. The Director works with other Library departments to:

Locate or relocate program staff and other materials in a timely manner.
Ensure that customers have adequate space and environmental supports needed to pursue their learning activities.
Perform regular site visits.
Ensure compliance with library policies, procedures and best practices.

MINIMUM QUALIFICATIONS:

Master’s Degree from an accredited institution in Education, Adult Education or a related field required.
At least 7 years of experience managing adult learning services required. Experience in a nonprofit work environment preferred.
At least 5 years of experience designing, developing, implementing, and sustaining large-scale educational programs required.
Experienced with the implementation and management of complex government and private grants required.
Must be detail oriented with the ability to work with diverse populations and possess strong interpersonal skills.
Experience working with and developing new trends in adult learning instruction.
Must have experience in managing and supervising staff.
Excellent organizational skills required. Excellent oral and written communication skills required.
Understanding of and experience in preparing financial/budget reports.
Must have intermediate knowledge of MS Word and MS Excel; experience with other MS Office applications preferred.
Experience working in a library setting is preferred.

TO APPLY: Please email your resume and cover letter to: QLcareers@queenslibrary.org and reference “Director of Adult Learning - EXTERNAL” in the subject line. Resumes will only be accepted by email.
Read more
The Queens Public Library is an Equal Opportunity Employer

<<Previous

ASISTS Program Associate F/T

Senior Program Manager of Adult Education & Workforce F/T

Adult Education Program Coordinator F/T

Academic Program Specialist F/T

CWD-Director of Center for Workforce Development, F/T

Literacy Coordinator F/T

Adult Education Professional Development Associate P/T or F/T

ESOL & Citizenship Instructor F/T

Education & Workforce Fellow F/T

Director of Adult Learning F/T

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