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New Americans Initiative Coordinator F/T

7/14/2024

 
New Americans Initiative Coordinator (F/T; $20.00 - $26.00 Hourly)

The YMCA of Greater NY is seeking two (2) New Americans Initiative Coordinators for the Flatbush YMCA and the Harlem YMCA. The NAI Coordinator will be responsible for supporting the New Americans Initiative with the strategy, implementation, fidelity, and quality of the New Americans Initiative programs and services.

Programmatic:
  • Provide ongoing support and trauma-informed case management services to participants and community members including providing and documenting social service referrals and outcomes, as per program standards and funder expectations.
  • Understand, articulate, and support participants with issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules, and regulations.
  • Support recruitment, registration, authentic assessment, and orientation for new students. In partnership with the NAI Director, ensuring consistent community outreach, retention, and recruitment within local communities.
  • Provide outstanding hospitality to all participants, members, and guests. Outstanding hospitality is acting as a proactive agent - initiating a professional relationship with the participants regarding their needs, concerns, and questions, and acting as an agent to accommodate the participant’s needs/concerns.
  • Assist with the management of programs to maximize participant satisfaction, revenue, and compliance with the YMCA and funder standards.
  • Provide participants with opportunities that will increase their involvement, sense of belonging, and ownership of the YMCA and their growth and development.
  • Maintain internal case files and support the NAI Data Manager, ensuring timely data entry into government and internal databases or any other database assigned to the Initiative, including but not limited to intake, goals, and outcomes, pre and post-testing, attendance, case notes and ensuring that supporting documentation is complete.
  • Maintain up-to-date referral network and linkage agreements, and ensure that workshop instructors deliver contextualized, community-driven workshops that integrate technology, family, health, immigration, legal, and financial literacy.
  • Assist with reporting to government and private funders, tracking and reporting student data and achievement results, and coordinating the operational aspects of the New Americans Initiative.

Supervisory:
  • Assist in the recruiting, scheduling, supervising, and evaluations of program staff, volunteers, and interns displaying model behavior, maintaining open lines of communication, and being clear about roles and relationships.

Additional Responsibilities:
  • Model the best practices of hospitality and positive culture.
  • This position supports all aspects of programming, including but not limited to community outreach, recruitment, and participant outreach.
  • Work enthusiastically as part of a team.
  • Actively participate in professional development, designated meetings, and special events, as appropriate and requested.

Desired Skills & Experience:
  • Bachelor’s degree in education, social work, mental health, or a relevant field is required. Or equivalent work experience.
  • Minimum of two (2) years of related experience required.
  • Bilingual required: Spanish/English or Mandarin/English.
  • Knowledge of principles and practices related to adult literacy and civic education, immigration legal services, and case management.
  • Knowledge of Microsoft Office including Excel and working knowledge of Microsoft Suite.
  • Knowledge of Windows-based computer applications and database management.
  • Ability to articulate immigration issues, trends, and advocacy efforts at the local, city, and state levels.
  • Ability to read, translate, collate, and report raw data.
  • Ability and interest in working with diverse populations.
  • Must be willing to work as part of a team and be able to establish positive relationships with participants, the community, collaborators, and partnerships.
  • Must be a self-starter, highly organized, patient, and able to work well with others.
  • Must work a minimum of two (2) evenings per week.

Benefits: Click here for more information. Apply here: Harlem online application or Flatbush online application

New Americans Initiative Coordinator F/T

2/6/2024

 
Employment Type:  Full-Time
Borough:  Manhattan
SALARY: $20.00 - $27.00 per hour

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all. 

The YMCA of Greater New York is seeking a New American Initiative Coordinator who will be responsible for supporting the strategy, implementation, fidelity, and quality of the New Americans Initiative programs and services. This position supports all aspects of programming, including but not limited to community outreach, recruitment, and participant outreach. This position will be required to have a rotating schedule that takes them to each Branch on a regular basis.

Key Responsibilities:
  • Provide ongoing support and trauma informed case management services to participants and community members including providing and documenting social service referrals and outcomes, as per program standards.
  • Handle all issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules and regulations.
  • Oversee recruitment and support registration, authentic assessment, and orientation for new students.  Ensuring consistent community outreach, retention, and recruitment within local communities.
  • Maintain internal case files and support the NAI Data Manager, ensuring timely data entry into government and internal databases or any other database assigned to the Initiative, including but not limited to intake, goals, and outcomes, pre and post testing, attendance, case notes and ensuring that supporting documentation is complete.
  • Maintain up to date referral network and linkage agreements, ensure that workshop instructors deliver contextualized, community-driven workshops that integrates technology, family, health, and financial literacy.
  • Assist with reporting to government and private funders, tracking and reporting student data and achievement results and coordinating the operational aspects of the New Americans Initiative.
  • Recruit, on-board and supervise volunteers and interns by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships.
  • Organize and manage Instructor and Intern/Volunteer schedules.

Supervisory:
  • Assist in organizing and managing Instructor and Intern/Volunteer schedules including coverage of schedules due to vacations, sick time or personal time.
  • Assist with the recruitment, on-boarding and supervision of volunteers and interns by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships.
  • Ensure that workshop instructors deliver contextualized, community-driven workshops that integrates technology, family, health, and financial literacy.

Additional Responsibilities:
  • Model the best practices of hospitality and positive culture.
  • This position supports all aspects of programming, including but not limited to community outreach, recruitment, and participant outreach.
  • Work enthusiastically as part of a team.
  • Actively participate in professional development, designated meetings, and special events, as appropriate and requested.
  • Desired Skills & Experience:
  • Bachelor’s degree in Education, Social Work, Mental Health or a related field required.
  • Minimum of two (2) years of related experience required.
  • Bilingual required: Spanish/English or Mandarin/English.
  • Knowledge of principles and practices related to adult literacy and civic education, immigration legal services and trauma informed case management. 
  • Knowledge of Microsoft Office including Excel and working knowledge of Microsoft Suite; Window based computer applications and database management. 
  • Must be a self-starter, highly organized, patient and able to work well with others, and be able to establish positive relationships with participants, the community collaborators and partnerships.
  • Ability to travel to different YMCA branches as needed.
  • Ability to work a flexible schedule including a minimum of two evenings per week.
  • Ability and interest in working with diverse populations. 
  • Excellent written and verbal communications skills.

Benefits
The YMCA of Greater New York offers a variety of benefits to its staff members including retirement benefits, medical, paid-time off, free YMCA membership and more! Benefit eligibility is determined by an individual’s employment status (ie. full-time or part-time), tenure and/or the number of hours scheduled to work. Click here for more information.

How to Apply:
If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization. 

If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone. 

Literacy Zone Family Welcome Center Coordinator (ESOL) F/T

1/3/2024

 
The Brooklyn Public Library Adult Learning Program provides student-centered adult literacy services throughout Brooklyn communities. We are seeking a full-time floater Literacy Zone Coordinator to support the needs of IELCE (ESOL non-native speakers) & other participants within the Literacy Zone Welcome Center at the Kings Highway Library. The Literacy Zone coordinator will help ensure that program participants are knowledgeable of free programs/ resources that will help alleviate any barriers to completing their educational goals. They will work collaboratively with the ESOL admin team and instructors to ensure participants’ needs are being met. In addition, they will coordinate the day-to-day operations of the Literacy Zone, train and supervise the LZ case manager, foster and maintain community partner relationships, facilitate informational workshops, coordinate community events, and manage program data for the Kings Highway Literacy Zone.

Responsibilities
  • Coordinate the day-to-day operations of the Literacy Zone, ensure program targets are met, attend program meetings, and maintain community partner relationships which will lead to participants’ success/next steps and information sessions for pathways out of poverty.
  • Conducts a comprehensive ESOL and educational/vocational assessment to develop a plan of service to meet participants’ needs (approximately 100 clients per year). Provide intensive one-on-one and/or small group services to participants and their families including counseling and advising participants on their career, academic, and social service needs. The goal is to link them with resources that would move them out of poverty.
  • Able to plan events and coordinate community events based on the Literacy Zone target (goal is to meet and/or exceed program targets)
  • Identifies post-secondary transition programs and assists foreign-born participants to become familiar with the American workforce, post-secondary youth and adults to earn their high school diploma, improve their English skills, and improve their reading and writing skills and succeed in post-secondary education, apprenticeship programs, or training.
  • Assist with program outreach, recruitment, information sessions, assessments, orientations, and goal setting.
  • Communicate effectively and collaborate with key staff and instructors to ascertain barriers that specific participants may be experiencing that prevent them from meeting their educational needs.
  • Collaborates with and refers participants to various community partners for wrap-around services including health literacy, financial literacy, and more.
  • Researches and assists participants in acquiring related supportive services such as computer literacy, transportation, public assistance, and childcare.
  • Facilitates and/or coordinates various workshops/information sessions.
  • Attend community partner meetings and attend bi-monthly case management team meetings.
  • Maintains case notes by documenting client’s goals, outcomes, and goals using the ASISTS database.
  • Monitors participants’ progress and follows up frequently.
  • Performs other tasks deemed necessary to assist in achieving service and programmatic goals.
Qualifications
  • Bachelor’s degree in education or a related field; relevant experience in adult education (ESOL or HSE)
  • Strong awareness of the barriers facing adult learners looking to integrate workforce, technology, and academic environment.
  • Relevant experience in counseling individuals and/or facilitating informational sessions
  • Must have a good knowledge of the available educational, training, and employment resources.
  • Good knowledge of labor market trends and requirements and the skill, abilities and experiences required in a wide variety of occupations.
  • Initiative and resourcefulness; tact and courtesy; Good judgement and problem solving ability
  • Proficient in MS Word, Excel, Google Drive, Outlook, Social Media
  • Able to travel to various program sites throughout the week and work alternate Saturdays, evenings, and day shifts
Schedule:
Mon./Wed./Fri. 9:45-5:30
Tues./Thurs 12:45-8:00 
two Saturdays a month 10-4

Must be willing to travel and work from various library branches within the Literacy Zone target area.

*Complete 14 hours of professional development per year.

This is a grant-funded opportunity through June 30, 2024, with the possibility of renewal based on work performance.  Contracts are renewed annually based on performance.  The work week is 35 hours per week at $50,000 per year salary.

To apply click here

GED Coordinator/Case Manager P/T

8/30/2023

 
GED Coordinator/ Case Manager
Part-time 20  hours per week morning and evening hours.  
B.A./B.S. degree is preferred/ High School Diploma or GED required and at least two years recent, relevant coordinating experience.
Must be highly organized and an excellent communicator.
Familiarity with TABE test administration and GED Management software is required. 
Experience working with the wide variety of participants that enroll in GED class preferred.
Preference given to GED earners themselves
Must be willing to travel to South Brooklyn and participate in extensive outreach to marginalized communities.
Compensation $25 per hour. 
To apply: Email resume and cover letter by 08/25/2023 to:  [email protected] 
For more information about the organization see: www.fifthave.org

FAC is an equal opportunity employer (EEO).
People of color, community residents, and women are strongly encouraged to apply.

Professional Development Coordinator F/T

7/13/2023

 
Instructor Professional Development Coordinator - Full Time
Department:    Training Fund            
Reports To: Manager, Instructor Development
FLSA Status:   Exempt
The 32BJ Training Fund is seeking qualified candidates for full-time Instructor Professional Development Coordinator in our Manhattan location.
About Us: SEIU 32BJ is a service union headquartered in the Chelsea neighborhood of Manhattan that represents cleaners, maintenance workers, service staff, and security officers in the New York City area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry.

Summary: The Instructor Professional Development Coordinator works with a team of Instructor Coaches to arrange and deliver comprehensive instructor orientation and ongoing Professional Development (PD) opportunities based on principles of student-centered learning in order to retain and grow teaching staff

Principal Duties and Responsibilities:
  • Ensure consistent orientation of all instructors
  • Design, launch, assign and track online PD modules
  • Organize workshops (remote and in-person) including scheduling, announcements, confirmations, determining cohorts, registration, facilitation, attendance, and follow-up surveys
  • Provide just-in-time training to instructors needing support (Learning Management System (LMS), instructional technology, timesheets) to resolve Quality Assurance errors
  • Maintain and expand PD library 
  • Collaborate daily with Manager of Instructor Development, Instructor Coaches, Curriculum Team, Site Managers, and educational consultants
  • Arrange instructor peer observations
  • Help coordinate Welcome Back school year kick-off event including keynote speakers
  • Assist with instructor recruitment and retention
  • Review observations and identify instructors’ PD needs 
  • Observe and coach 5-10 instructors per trimester
  • Provide observation back-up to Instructor Coaches
  • Arrange instructor peer observations
  • Conduct trainings with Instructor Coaches and Instructors in Ed Tech
Other Duties and Responsibilities:
  • Travel to off-site locations to conduct periodic observations and training
  • Flexible schedule ((Monday-Friday, one Saturday a month to swap with Monday) 
  • Perform other functions as necessary or as assigned
Technical Skills:
  • Microsoft 365
  • Google Drive and or OneDrive
  • Articulate 360 familiarity a plus
  • Learning Management Systems (monitoring and technical support to instructors daily, reporting weekly, creating and scheduling courses)
  • BEST Plus Adult English Assessment familiarity a plus
  • Dropbox or SharePoint familiarity a plus
  • Zoom or Microsoft Teams for meetings, workshops and training with interactive presentation tools
  • Interactive Whiteboards
  • Ed Tech Apps such as Quizlet, Kahoot for in-person and remote instruction
Interpersonal Skills:
  • Able to work independently and on teams   
  • Accustomed to to prioritizing and meeting deadlines
  • Detail-oriented with excellent organizational and analytical skills
  • Effective listener and communicator
  • Strong interpersonal and client service skills
  • Compassionate, collaborative approach
Language Skills:
  • Bilingual/biliterate in English/Spanish preferred (speaking, reading, and writing)
  • Qualifications and Core Competencies:
  • Bachelor’s Degree 
  • Three or more years teaching adults 
  • TESOL certificate or equivalent 
  • Student-centered constructivist approach
  • Experience setting up e-Learning
COVID-19 Considerations
  • Record of completed COVID-19 vaccine or confirmed medical/religious exemption
  • Compliance with current COVID-19 protocols of the organization 
Reasoning Ability:  High
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions.
  • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling
  • 1/2 to 2/3 of the time: Sitting, Reaching with Hands & Arms
  • Over 2/3 of the time: Talking or Hearing
  • 100% of the time: Using Hands
 
For more information and to apply go to this link:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=77d040d9-afa5-44d0-b712-2aa98296db42&ccId=19000101_000001&jobId=462570&lang=en_US


 

ESOL Coordinator F/T

5/5/2022

 
ESOL Coordinator F/T
 
New York City College of Technology, CUNY
Adult Learning Center – Division of Continuing Education
 
Reporting to the Director of Education Programs, the Coordinator oversees day-to-day operations for the Integrated English Literacy and Civics Education Program (IELCE), a grant that provides funding for contextualized ESOL instruction in collaboration with healthcare training partners.
 
The position requires meeting multiple program targets and goals. This includes requirements for attendance; student improvement on standardized tests; attainment of healthcare sector certifications and employment. A minimum of five classes will be offered. The Coordinator will lead information sessions for interested individuals and provide interviews to determine eligibility. Must have a good understanding ESOL pedagogy and best practices to ensure teachers provide quality instruction. The ability to supervise a case manager in addressing student goals and needs is essential.
 
Responsibilities:
  • Oversee and coordinate outreach, intake, registration, testing, placement, and related enrollment tasks
  • Supervise and provide support to staff and instructors
  • Work with training partners and instructors to develop, select and implement effective content-based curricula
  • Identify staff development needs and oversee the provision of staff development
  • Create online flyers, forms, surveys, and spreadsheets
  • Manage student data collection, data entry, and reporting
  • Establish and strengthen partnerships
  • Additional responsibilities on an ad hoc basis, as assigned by the program director
 
Qualifications:
  • BA in education or related field; MA preferred
  • Three or more years in program administration, preferably in a grant-funded setting
  • Relevant contextualized ESOL teaching experience in adult basic education programs or similar
  • Competent in the use of technology, with strong computer skills
  • Familiar with social media, such as Twitter and Facebook to promote class offerings
  • Able to work effectively in-person or remotely
  • Excellent writing and oral communication skills
  • Well organized; able to prioritize and delegate responsibility
  • Able to juggle multiple tasks, be flexible, creative, resourceful, and work as part of a team
  • Flexibility to work evenings hours
 
Salary range:  $60,000 - $65,000 per annum, depending on experience and qualifications. Comprehensive benefits package included.
 
Please respond to vacancy notice with resume and cover letter at www.rfcuny.org. Look under About RF, Search and Apply for a Job, Instruction and Social Services, ESOL Coordinator - NYC Tech, PVN ID: NY-2205-004764

New American Initiative Coordinator F/T

9/15/2021

 
New American Initiative Coordinator
Employment Type
Full-Time
Job Category
Administrative & Clerical
TEMPORARILY REMOTE
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The YMCA of Greater New York is seeking a New American Initiative Coordinator who will be responsible for supporting the strategy, implementation, fidelity, and quality of the New Americans Initiative programs and services. This position supports all aspects of programming, including but not limited to community outreach, recruitment, and participant outreach. This is a grant funded position subject to funding and review in June, 2022.
​
This position is temporarily remote but will be required to have a rotating schedule that takes them to each Branch on a regular basis.

Key Responsibilities:
  • Provide ongoing support and trauma informed case management services to participants and community members including providing and documenting social service referrals and outcomes, as per program standards.
  • Handle all issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules and regulations.
  • Support registration, authentic assessment, and orientation for new students. Ensuring consistent retention.
  • Maintain internal case files and in partnership with the Data Manger, ensure timely data entry into government and internal databases, including but not limited to intake, goals and outcomes, pre and post testing, attendance, case notes and insuring that supporting documentation is scanned and uploaded into the database.
  • Maintain up to date referral network and linkage agreements, ensure that workshop instructors deliver contextualized ,community-driven workshops that integrates technology, family, health, and financial literacy.
  • Assist with reporting to government and private funders; tracking and reporting student data and achievement results and coordinating the operational aspects of the New Americans Initiative.
  • Recruit, on-board and supervise volunteers and interns by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships.
  • Organize and manage Instructor and Intern / Volunteer schedules
  • Actively participate in professional development, designated meetings, and special events, as appropriate and requested.
  • Other activities and duties as needed that address the ongoing health and well-being of our staff and members.
  • Follow and maintain sanitary habits in accordance with CDC guidelines.

Desired Skills & Experience:
  • Bachelor’s degree in Education, Social Work, Mental Health or a related field required.
  • Minimum of two (2) years of related experience required.
  • Ability and interest in working with diverse populations.
  • Knowledge of principles and practices related to adult literacy and civic education, immigration legal services and trauma informed case management.
  • Knowledge of Microsoft Office including Excel and working knowledge of Microsoft Suite; Window based computer applications and database management.
  • Must be a self-starter, highly organized, patient and able to work well with others, and be able to establish positive relationships with participants, the community, collaborators and partnerships.
  • Excellent written and verbal communications skills.
  • Bilingual required: Spanish/English or Mandarin/English.
  • Ability to travel to different YMCA branches as needed.
  • Ability to work a flexible schedule including a minimum of two evenings per week.

We offer an exciting and innovative work environment with a committed to serving all members of our community. As a leading not-for-profit, community service organization, our Association relies heavily on fundraising to support the wide range of programs we proudly provide the communities we serve. Our expectation is that all staff promotes participation of their branch fundraising efforts in some capacity.

How to Apply:
If you would like to be a member of our dynamic team, please forward your cover letter and resume with subject line “New American Initiative Coordinator” to Rachel Rinaldo at [email protected].

** New Requirement**
All potential YMCA of Greater New York employees are required to show proof of COVID-19 vaccination. To be considered for this position, please attach your proof of COVID-19 vaccination, along with your resume.

EQUAL OPPORTUNITY EMPLOYER ♦ DRUGFREE WORKPLACE
Auxiliary aids and services are available upon request to individuals with disabilities

Salesforce Database Coordinator F/T

9/2/2021

 
Salesforce Database Coordinator 
123 William Street 5th Floor, New York, NY 10038
Full Time: Monday-Friday, 10:00am-6:00pm

SALARY commensurate with experience and qualifications

ORGANIZATION: 
ICD - Institute for Career Development (ICD) is a dynamic non-profit workforce development organization based in New York City serving individuals with disabilities, including youth, adults, Veterans, entry-level employees, and career changers. For over 100 years, ICD has been a leader in the field of vocational rehabilitation, transforming the lives of people with disabilities who face challenges or barriers to work through accessible career development and employment services. Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices. 

SUMMARY OF PROJECT: 
ICD is seeking a Salesforce (SF) Database Coordinator to ensure that ICD capitalizes on the benefits offered by the SF CRM system. Duties include creating user accounts, maintaining our customized program database, and training staff on the effective use of SF products. Particular emphasis will be specifically creating reports from the empirical data which is stored in the SF CRM system and produces facts and figures that will aid the organization in boosting program effectiveness and responding to funder needs. The ideal candidate will be a technically comfortable professional experienced in database development and implementation, with demonstrated experience implementing SF and training users. Must be comfortable communicating and presenting to technical and non-technical audiences.

RESPONSIBILITIES:
Database Administration
  • Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security/data access, setting up workflows, sharing rules and permission sets
  • Administer standard and custom fields, map them out across integrations
  • Complete regular internal system audits and preparation for upgrades
  • Support data quality & integrity, merge error logs, record and user administration
  • Analyze database issues and troubleshoot problems
  • Support the leadership and program teams with automation tasks, data extensions, suppressions, journeys, email outreach
  • Assist in training of new users and grow the Salesforce.com skill set across the organization
  • Envision, develop, and deploy tools to streamline processes to gain efficiencies and improve key metrics
  • Keep current with Salesforce features and help assess the practicality of implementing within ICD

Managing Data
  • Maintain data quality, keep data updated and clean
  • Manage the process of individual and mass record deletion, updates, and imports; prevent duplication of records
  • Support data integrity between online and offline databases, ensure accurate data flow between systems, and track reconciliations
  • Support and monitor database integrations
  • Coordinate the evaluation, scope, and completion of new development requests and database integration API’s
  • Maintain documentation for all processes and integrations
  • Manage data migration from other systems as needed
  • Effectively act as the liaison between users, vendors and the application development team

Analysis and Reporting
  • Create, customize, and maintain data extensions, reports, and dashboards
  • Export reports for analysis to Excel and updates to Salesforce database
  • Build and maintain automated dashboards that connect data from multiple internal and external data sources
  • Analyze and measure database and campaign performance by leveraging data from ACCES and other funders
  • Leverage large data sets to surface actionable insights
  • Provide daily reporting and insights as well as performance analysis

Administrative
  • Participate in all team meetings
  • Create user guides
  • Conduct staff trainings, both new hire and group, as needed
  • Prepare progress notes and other program monitoring reports

Other: Other duties, as required

WORK DEMANDS & ENVIRONMENT:
  • Professional, motivated, and team-oriented environment; ability to use independent judgment and initiative
  • Excellent organizational and time management skills, specifically ability to prioritize tasks, identify trends, and manage escalations with appropriate status updates and communications with stakeholders
  • A logical, process-oriented thinker who fully appreciates CRM tools and how to make them achieve its purpose; excellent analytical, problem-solving and organizational skills; ability to translate business requirements into technical deliverables
  • Excellent verbal and written communications skills, constantly communicating concerns, changes, processes, and explanations across a wide spectrum of stakeholders
  • Staying current in Salesforce certification and trends in the non-profit industry as they impact ICD’s mission and goals
  • Able to lift 20 pounds

PROFESSIONAL QUALIFICATIONS: 
  • At least 2 years of Salesforce administration experience
  • Strong Microsoft Excel capabilities
  • Strong understanding of database and business concepts
  • Experience with process documentation
  • Experience with building and running SQL queries
  • Experience working with IT, Digital Analytics, and other cross-functional teams
  • Not-For-Profit background is a plus
  • Preferred: Some familiarity with Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR), including the implementation of ACCES-VR contracts 

EDUCATION/DEGREES and CERTIFICATES/ LICENSES: 
BA, or BS degree in Business, Marketing, or quantitative field preferred
Certified Salesforce CRM Administrator or Advanced Administrator is a plus

BENEFITS:
ICD offers a comprehensive benefits package including options for health and dental insurance, AFLAC, automatic 401k, and generous paid time off, among others. 

TO APPLY
Please email resume and cover letter to [email protected] with a subject of “Salesforce Database Coordinator.” Please tell us where you found the position listed.
​
The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity.

ICD complies with all applicable federal, state, and city employment laws.

ESOL Job-Readiness Employment Coordinator F/T

12/4/2019

 
ESOL Job-Readiness Employment Coordinator (Full Time)

Henry Street Settlement
Founded in 1893 by social work and public health pioneer Lillian Wald and based on Manhattan's Lower East Side, Henry Street Settlement delivers a wide range of social service, arts and health care programs to more than 50,000 New Yorkers each year.
 
As Employment Coordinator, much of your time will be spent teaching contextualized English and Job Readiness skills to groups of wonderfully diverse ESOL students and providing 1-on-1 coaching to help them successfully obtain and maintain viable long-lasting employment.
 
Minimum Qualifications:
  • Bachelor’s Degree and two (2) years relevant experience teaching adults in an ESOL classroom and/or workforce development setting
  • TESOL and BEST Plus Test certified preferred
Responsibilities:
  • Teach ESOL/Job Readiness classes
  • Provide vocational counseling, career readiness, assistance with job search and job retention to participants that results in meeting monthly job placement and retention targets
  • Assist participants in removing barriers to employment by making connections and identifying potential training programs/partners
  • Participate fully in program design development and case management
  • Attend meetings, workshops, and conferences as needed
Please visit www.henrystreet.org/employment to view the full job description and to apply.

Literacy Coordinator F/T

7/30/2019

 
Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for children and youth, adults, and families and older Adults. We are a modern interpretation of the traditional settlement house, bringing to our work current best practices, cost-effective management, innovative leadership and a passion for social and economic justice.
 
The Literacy Coordinator is responsible for identifying suitable age-appropriate curricula, helping staff create age and developmentally appropriate activities and lesson plans, and overseeing implementation of program activities. The Coordinator will also have a key role in coaching and developing staff to foster continuous quality improvement (e.g., through data-informed decision-making, effective supervision and professional development). 
 
Responsibilities:
  • Work with our 15 school and center-based sites to create and develop a coordinated family literacy approach and activities for QCH.
  • Work with QCH leadership to construct a long-term plan for fully embedding and sustaining literacy as an agency-wide focus.
  • Work with the citywide campaign to expand family literacy programming and establish partnerships with literacy organizations.
  • Work with and train the Education Specialists at each of the school and center-based sites to review all lesson plans and ensure proper alignment to Family Literacy best practices around family literacy and DOE standards.
  • Assist participants in actively achieving increased comprehension and retention of specific subject material, and improve academic skills in designated areas.
  • Support staff in execution of lesson plans, academic activities, and give constructive feedback. Provide coaching on classroom management and other areas.
  • Create and maintain a strength-based, youth-focused atmosphere that is consistent and sensitive to the needs of participants with learning, emotional, or behavioral differences.
 
Qualifications:
  • Master’s degree in Education; teaching credentials a plus.
  • Minimum of four (4) years of experience working with youth in a teaching, group work, or session facilitation capacity.
  • Knowledge of NYS Common Core Standards; experience in curriculum development and implementation in secondary education.
  • Exceptional coaching and problem solving skills that will support, develop, and evaluate staff.
 
Additional Details: 
SALARY: Mid-$50K range, commensurate with experience;
 excellent benefits
SCHEDULE: Monday-Friday, 11A-7P, with flexibility for meetings, special events, and school schedules
 
Application Method:  
Please send a resume and a cover letter that highlights your experience and interest related to this role, with subject line “Family Literacy Coordinator” to [email protected] . 

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