Category: Coordinator

ESOL Coordinator F/T

5/5/2022

ESOL Coordinator F/T

New York City College of Technology, CUNY
Adult Learning Center – Division of Continuing Education

Reporting to the Director of Education Programs, the Coordinator oversees day-to-day operations for the Integrated English Literacy and Civics Education Program (IELCE), a grant that provides funding for contextualized ESOL instruction in collaboration with healthcare training partners.

The position requires meeting multiple program targets and goals. This includes requirements for attendance; student improvement on standardized tests; attainment of healthcare sector certifications and employment. A minimum of five classes will be offered. The Coordinator will lead information sessions for interested individuals and provide interviews to determine eligibility. Must have a good understanding ESOL pedagogy and best practices to ensure teachers provide quality instruction. The ability to supervise a case manager in addressing student goals and needs is essential.

Responsibilities:

Oversee and coordinate outreach, intake, registration, testing, placement, and related enrollment tasks
Supervise and provide support to staff and instructors
Work with training partners and instructors to develop, select and implement effective content-based curricula
Identify staff development needs and oversee the provision of staff development
Create online flyers, forms, surveys, and spreadsheets
Manage student data collection, data entry, and reporting
Establish and strengthen partnerships
Additional responsibilities on an ad hoc basis, as assigned by the program director

Qualifications:

BA in education or related field; MA preferred
Three or more years in program administration, preferably in a grant-funded setting
Relevant contextualized ESOL teaching experience in adult basic education programs or similar
Competent in the use of technology, with strong computer skills
Familiar with social media, such as Twitter and Facebook to promote class offerings

Able to work effectively in-person or remotely
Excellent writing and oral communication skills
Well organized; able to prioritize and delegate responsibility
Able to juggle multiple tasks, be flexible, creative, resourceful, and work as part of a team
Flexibility to work evenings hours

Salary range: $60,000 - $65,000 per annum, depending on experience and qualifications. Comprehensive benefits package included.

Please respond to vacancy notice with resume and cover letter at www.rfcuny.org. Look under About RF, Search and Apply for a Job, Instruction and Social Services, ESOL Coordinator - NYC Tech, PVN ID: NY-2205-004764

New American Initiative Coordinator F/T

9/15/2021

New American Initiative Coordinator
Employment Type
Full-Time
Job Category
Administrative & Clerical
TEMPORARILY REMOTE
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The YMCA of Greater New York is seeking a New American Initiative Coordinator who will be responsible for supporting the strategy, implementation, fidelity, and quality of the New Americans Initiative programs and services. This position supports all aspects of programming, including but not limited to community outreach, recruitment, and participant outreach. This is a grant funded position subject to funding and review in June, 2022.

This position is temporarily remote but will be required to have a rotating schedule that takes them to each Branch on a regular basis.

Key Responsibilities:

Provide ongoing support and trauma informed case management services to participants and community members including providing and documenting social service referrals and outcomes, as per program standards.
Handle all issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules and regulations.
Support registration, authentic assessment, and orientation for new students. Ensuring consistent retention.
Maintain internal case files and in partnership with the Data Manger, ensure timely data entry into government and internal databases, including but not limited to intake, goals and outcomes, pre and post testing, attendance, case notes and insuring that supporting documentation is scanned and uploaded into the database.
Maintain up to date referral network and linkage agreements, ensure that workshop instructors deliver contextualized ,community-driven workshops that integrates technology, family, health, and financial literacy.
Assist with reporting to government and private funders; tracking and reporting student data and achievement results and coordinating the operational aspects of the New Americans Initiative.
Recruit, on-board and supervise volunteers and interns by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships.
Organize and manage Instructor and Intern / Volunteer schedules
Actively participate in professional development, designated meetings, and special events, as appropriate and requested.
Other activities and duties as needed that address the ongoing health and well-being of our staff and members.
Follow and maintain sanitary habits in accordance with CDC guidelines.

Desired Skills & Experience:

Bachelor’s degree in Education, Social Work, Mental Health or a related field required.
Minimum of two (2) years of related experience required.
Ability and interest in working with diverse populations.
Knowledge of principles and practices related to adult literacy and civic education, immigration legal services and trauma informed case management.
Knowledge of Microsoft Office including Excel and working knowledge of Microsoft Suite; Window based computer applications and database management.
Must be a self-starter, highly organized, patient and able to work well with others, and be able to establish positive relationships with participants, the community, collaborators and partnerships.
Excellent written and verbal communications skills.
Bilingual required: Spanish/English or Mandarin/English.
Ability to travel to different YMCA branches as needed.
Ability to work a flexible schedule including a minimum of two evenings per week.

We offer an exciting and innovative work environment with a committed to serving all members of our community. As a leading not-for-profit, community service organization, our Association relies heavily on fundraising to support the wide range of programs we proudly provide the communities we serve. Our expectation is that all staff promotes participation of their branch fundraising efforts in some capacity.

How to Apply:
If you would like to be a member of our dynamic team, please forward your cover letter and resume with subject line “New American Initiative Coordinator” to Rachel Rinaldo at rrinaldo@ymcanyc.org.

** New Requirement**
All potential YMCA of Greater New York employees are required to show proof of COVID-19 vaccination. To be considered for this position, please attach your proof of COVID-19 vaccination, along with your resume.

EQUAL OPPORTUNITY EMPLOYER ♦ DRUGFREE WORKPLACE
Auxiliary aids and services are available upon request to individuals with disabilities

Salesforce Database Coordinator F/T

9/2/2021

Salesforce Database Coordinator
123 William Street 5th Floor, New York, NY 10038
Full Time: Monday-Friday, 10:00am-6:00pm

SALARY commensurate with experience and qualifications

ORGANIZATION:
ICD - Institute for Career Development (ICD) is a dynamic non-profit workforce development organization based in New York City serving individuals with disabilities, including youth, adults, Veterans, entry-level employees, and career changers. For over 100 years, ICD has been a leader in the field of vocational rehabilitation, transforming the lives of people with disabilities who face challenges or barriers to work through accessible career development and employment services. Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

SUMMARY OF PROJECT:
ICD is seeking a Salesforce (SF) Database Coordinator to ensure that ICD capitalizes on the benefits offered by the SF CRM system. Duties include creating user accounts, maintaining our customized program database, and training staff on the effective use of SF products. Particular emphasis will be specifically creating reports from the empirical data which is stored in the SF CRM system and produces facts and figures that will aid the organization in boosting program effectiveness and responding to funder needs. The ideal candidate will be a technically comfortable professional experienced in database development and implementation, with demonstrated experience implementing SF and training users. Must be comfortable communicating and presenting to technical and non-technical audiences.

RESPONSIBILITIES:
Database Administration

Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security/data access, setting up workflows, sharing rules and permission sets
Administer standard and custom fields, map them out across integrations
Complete regular internal system audits and preparation for upgrades
Support data quality & integrity, merge error logs, record and user administration
Analyze database issues and troubleshoot problems
Support the leadership and program teams with automation tasks, data extensions, suppressions, journeys, email outreach
Assist in training of new users and grow the Salesforce.com skill set across the organization
Envision, develop, and deploy tools to streamline processes to gain efficiencies and improve key metrics
Keep current with Salesforce features and help assess the practicality of implementing within ICD

Managing Data

Maintain data quality, keep data updated and clean
Manage the process of individual and mass record deletion, updates, and imports; prevent duplication of records
Support data integrity between online and offline databases, ensure accurate data flow between systems, and track reconciliations
Support and monitor database integrations
Coordinate the evaluation, scope, and completion of new development requests and database integration API’s
Maintain documentation for all processes and integrations
Manage data migration from other systems as needed
Effectively act as the liaison between users, vendors and the application development team

Analysis and Reporting

Create, customize, and maintain data extensions, reports, and dashboards
Export reports for analysis to Excel and updates to Salesforce database
Build and maintain automated dashboards that connect data from multiple internal and external data sources
Analyze and measure database and campaign performance by leveraging data from ACCES and other funders
Leverage large data sets to surface actionable insights
Provide daily reporting and insights as well as performance analysis

Administrative

Participate in all team meetings
Create user guides
Conduct staff trainings, both new hire and group, as needed
Prepare progress notes and other program monitoring reports

Other: Other duties, as required

WORK DEMANDS & ENVIRONMENT:

Professional, motivated, and team-oriented environment; ability to use independent judgment and initiative
Excellent organizational and time management skills, specifically ability to prioritize tasks, identify trends, and manage escalations with appropriate status updates and communications with stakeholders
A logical, process-oriented thinker who fully appreciates CRM tools and how to make them achieve its purpose; excellent analytical, problem-solving and organizational skills; ability to translate business requirements into technical deliverables
Excellent verbal and written communications skills, constantly communicating concerns, changes, processes, and explanations across a wide spectrum of stakeholders
Staying current in Salesforce certification and trends in the non-profit industry as they impact ICD’s mission and goals
Able to lift 20 pounds

PROFESSIONAL QUALIFICATIONS:

At least 2 years of Salesforce administration experience
Strong Microsoft Excel capabilities
Strong understanding of database and business concepts
Experience with process documentation
Experience with building and running SQL queries
Experience working with IT, Digital Analytics, and other cross-functional teams
Not-For-Profit background is a plus
Preferred: Some familiarity with Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR), including the implementation of ACCES-VR contracts

EDUCATION/DEGREES and CERTIFICATES/ LICENSES:
BA, or BS degree in Business, Marketing, or quantitative field preferred
Certified Salesforce CRM Administrator or Advanced Administrator is a plus

BENEFITS:
ICD offers a comprehensive benefits package including options for health and dental insurance, AFLAC, automatic 401k, and generous paid time off, among others.

TO APPLY
Please email resume and cover letter to HR@icdnyc.org with a subject of “Salesforce Database Coordinator.” Please tell us where you found the position listed.

The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity.

ICD complies with all applicable federal, state, and city employment laws.

ESOL Job-Readiness Employment Coordinator F/T

12/4/2019

ESOL Job-Readiness Employment Coordinator (Full Time)

Henry Street Settlement
Founded in 1893 by social work and public health pioneer Lillian Wald and based on Manhattan's Lower East Side, Henry Street Settlement delivers a wide range of social service, arts and health care programs to more than 50,000 New Yorkers each year.

As Employment Coordinator, much of your time will be spent teaching contextualized English and Job Readiness skills to groups of wonderfully diverse ESOL students and providing 1-on-1 coaching to help them successfully obtain and maintain viable long-lasting employment.

Minimum Qualifications:

Bachelor’s Degree and two (2) years relevant experience teaching adults in an ESOL classroom and/or workforce development setting
TESOL and BEST Plus Test certified preferred

Responsibilities:

Teach ESOL/Job Readiness classes
Provide vocational counseling, career readiness, assistance with job search and job retention to participants that results in meeting monthly job placement and retention targets
Assist participants in removing barriers to employment by making connections and identifying potential training programs/partners
Participate fully in program design development and case management
Attend meetings, workshops, and conferences as needed

Please visit www.henrystreet.org/employment to view the full job description and to apply.

Literacy Coordinator F/T

7/30/2019

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for children and youth, adults, and families and older Adults. We are a modern interpretation of the traditional settlement house, bringing to our work current best practices, cost-effective management, innovative leadership and a passion for social and economic justice.

The Literacy Coordinator is responsible for identifying suitable age-appropriate curricula, helping staff create age and developmentally appropriate activities and lesson plans, and overseeing implementation of program activities. The Coordinator will also have a key role in coaching and developing staff to foster continuous quality improvement (e.g., through data-informed decision-making, effective supervision and professional development).

Responsibilities:

Work with our 15 school and center-based sites to create and develop a coordinated family literacy approach and activities for QCH.
Work with QCH leadership to construct a long-term plan for fully embedding and sustaining literacy as an agency-wide focus.
Work with the citywide campaign to expand family literacy programming and establish partnerships with literacy organizations.
Work with and train the Education Specialists at each of the school and center-based sites to review all lesson plans and ensure proper alignment to Family Literacy best practices around family literacy and DOE standards.
Assist participants in actively achieving increased comprehension and retention of specific subject material, and improve academic skills in designated areas.
Support staff in execution of lesson plans, academic activities, and give constructive feedback. Provide coaching on classroom management and other areas.
Create and maintain a strength-based, youth-focused atmosphere that is consistent and sensitive to the needs of participants with learning, emotional, or behavioral differences.

Qualifications:

Master’s degree in Education; teaching credentials a plus.
Minimum of four (4) years of experience working with youth in a teaching, group work, or session facilitation capacity.
Knowledge of NYS Common Core Standards; experience in curriculum development and implementation in secondary education.
Exceptional coaching and problem solving skills that will support, develop, and evaluate staff.

Additional Details:
SALARY: Mid-$50K range, commensurate with experience;
excellent benefits
SCHEDULE: Monday-Friday, 11A-7P, with flexibility for meetings, special events, and school schedules

Application Method:
Please send a resume and a cover letter that highlights your experience and interest related to this role, with subject line “Family Literacy Coordinator” to recruitment@qchnyc.org .

Adult Education Coordinator F/T

2/14/2017

Adult Education Coordinator, New York City Department of Education (NYCDOE) created the Office of Community Schools (OCS)
Position Summary:
The New York City school system is the largest in the country, composed of approximately 1.1 million students and 75,000+ teachers in over 1,800 schools. In February 2015, the New York City Department of Education (NYCDOE) created the Office of Community Schools (OCS) to develop and implement one of the pillars of Mayor de Blasio and Chancellor Fariña’s education agenda.

Community Schools are schools that strategically organize resources and share leadership so that social services are integrated into the fabric of the schools enabling them to better serve the needs of families. Community Schools stand as centers of opportunities in neighborhoods – places where families, with whatever challenges they bring to the table, can get the supports they need to make sure students come to school ready and able to learn.

Our approach is based on a growing body of evidence showing that an integrated focus on academics, health and mental health services, youth development, expanded learning opportunities, and family and community supports are critical to improving student success.

OCS currently provides support for 150 community schools. OCS develops strategies and policies to increase the capacity of schools and community partners to develop tailored supports to improve each school, including social services, healthcare, counseling and mental health supports, and expanded learning opportunities. The Department of Education’s OCS and Adult and Continuing Education (OACE), in partnership with the New York City Council, will be expanding supports for Community Schools to provide Adult Education programs.

Job Description: The Adult Education Coordinator is responsible for being primary liaison to the Office of Adult and Continuing Education (OACE) and to assist OCS providers with the startup and implementation of Adult Education services in 22 Community Schools. The Adult Education Coordinator will assist with development and training (in collaboration with a Technical Assistance provider), conduct site visits, and collect, review and interpret data to help support Community Schools and CBO partners successfully roll out Adult Education programs. The ideal candidate will possess strong written and verbal communication skills, and exceptional project management skills.

Work Schedule: February – June 2017, 35 hours/week
Reports to: Senior Program Manager of After School Programs
Direct Reports: None
Key Relationships: Works closely with the Office of Community Schools, Office of Adult and Continuing Education, Technical Assistance provider, Community Schools and community-based organizations (CBOs).
Responsibilities:

Build and cultivate relationships with the Office of Adult and Continuing Education, CBOs, Community School personnel and other key stakeholders.

Assist OCS and OACE with outreach, recruitment, and retention strategies of adult students.

Support and coordinate training sessions with OACE and schools administration.

Coordinate technical assistance with OACE and Literacy Assistance Center (LAC).

Provide support for classroom instruction.

Conduct site visits to Community Schools to ensure that schools and CBO providers are effectively working together to run Adult Education programs.

Gather, organize, analyze, and report on multiple qualitative and quantitative data sources to monitor and track the effectiveness of Adult Education programs in Community Schools.

Track and analyze data regarding student attendance, recruitment benchmarks, and program goals.

Connect adult learners with broader family engagement and leadership development opportunities.

Represent OCS at key community events, recruitment fairs and other community outreach events.

Serve an expert for OCS in responding to Office of Community School Adult Education Program and respond to inquiries from various constituents.

Perform other related duties as assigned.

Qualification Requirements:

Minimum: A master's degree from an accredited college in education, language teaching, economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or a closely related field, and two (2) years of satisfactory full-time professional experience in budget administration, economic or financial administration, fiscal or economic research; management or methods analysis, operations research, organizational research or program evaluation; educational, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, fiscal management, or a related area, for educational program(s) and/or institution(s), 18 months of which must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four (4) years of satisfactory full-time professional experience as described in "1" above, including the 18 months of Project Management, administrative or supervisory experience described in "1" above.

Preferred:

Adult or Continuing Education experience.
Working knowledge of OACE led adult instruction.
Experience working with CBO partners to implement social service support strategies.
Passion for critically thinking about education reform and school turnaround initiatives for struggling schools and high-needs student populations.
Ability to work collaboratively with a range of stakeholders of various personal and occupation backgrounds.
Demonstrated experience building relationships with internal and cross-divisional colleagues.
Demonstrated experience in using data driven decision-making to drive school and classroom-level instruction.
Ability to organize, analyze and interpret data for diverse constituent groups.
Excellent communication, presentation, and project management skills.
Expertise and graduate degree in the field of Education program planning and evaluation.
Extensive knowledge of Microsoft Office products including Excel and PowerPoint and ability to work with software applications, such as webinars, blogs, and other data presentation tools (i.e. Tableau).
Capable of trouble-shooting, problem-solving, and providing high-quality work within a fast-paced institution.

Please send resume & cover letter to mrosa2@schools.nyc.gov for consideration.

Financial Wellness Coordinator F/T

1/18/2017

Financial Wellness Coordinator
The Pre-College Academic Programming Department at LaGuardia Community College (www.laguardia.edu/ccpi) is seeking a full-time Financial Wellness Coordinator to successfully implement all aspects of the precollege and first year Student Financial Health Early Alert Initiative (EAI). The Financial Health Early Alert Initiative connects low income, first generation students to the financial support and services they need to succeed in college.

Reporting to the Executive Director and working closely with of EAI team, the Coordinator will oversee the implementation of all aspects of the day-to-day operations of the initiative to ensure that all timeline goals, grant deliverables and student success benchmarks are met. The Financial Wellness Coordinator is responsible for the planning, implementation and outcomes of the Financial Health Early Alert. Daily work will include a variety of administrative, program planning and management activities. For more information and to apply, please visit: https://www.rfcuny.org/careers/postings?pvnID=LA-1612-001538

STEM College Access and Success Coordinator F/T

1/18/2017

STEM College Access and Success Coordinator
Reporting to the Executive Director and working closely with of Pre-College Academic
Programming (PCAP) managerial team at LaGuardia Community College, the Coordinator will oversee the implementation of this campus-wide project to build awareness and aspiration for STEM careers, conduct sector-focused outreach and activities, facilitate the college transition and readiness services and the day-to-day operations of the initiative to ensure that all timeline goals and student success benchmarks are met.

The STEM College Access and Success Coordinator is responsible for the planning,
implementation and outcomes of the pre-college STEM CONNECT Initiatives. Daily work will include a variety of administrative, program planning and management activities. For more information and to apply, please visit: https://www.rfcuny.org/careers/postings?pvnID=LA-1612-001535

Adult Education & Literacy (AELP) Coordinator F/T

9/28/2016

Adult Education and Literacy (AELP) Coordinator (Full-time) – Brooklyn, NY
Opportunities for a Better Tomorrow (OBT) is a 33-year old non-profit organization operating out of multiple locations. The mission of OBT is to help disadvantaged youth and adults recognize their own self-worth and advance towards self-sufficiency and financial security through job training, academic reinforcement, improved life skills, job placement and support services. For more information visit www.obtjobs.org

The AELP provides classes in English for Speakers of Other Languages (ESOL), Adult Basic Education (ABE) and High School Equivalency (HSE) preparation for adults ages 19 and above. The AELP incorporates job readiness, college preparation and job placement into its curriculum. The goal of the program is to help adults improve their English language proficiency, enhance literacy skills, gain citizenship, obtain HSEs, and obtain or improve employment.

Duties will include managing the AELP program across several sites in Brooklyn; helping to implement standardized ESOL, ABE, CIVICS and TASC curricula for the use of all instructors; ensuring that instructors deliver contextualized, student-driven curriculum that integrates work readiness skills, technology, family, health, and financial literacy; overseeing recruitment, registration, authentic assessment and orientation for new students; assisting with reporting to government and private funders; tracking and reporting student data and achievement results; supervising some adult literacy staff at all program locations.

Qualifications: Minimum of Bachelor’s Degree; preferably Master’s in Education, Administration or related field and minimum of two years of experience in Adult Education; must possess excellent oral and written communication skills; proficiency in Microsoft Office Suite, particularly Word and Excel; Salesforce, Capricorn and/or other database experience required; BEST Plus certification along with knowledge of TABE and NRS reporting standards preferred; community outreach and partnership experience a plus; must be able to work flexible hours to include evenings. Proficiency in Spanish extremely helpful. Hours will be Monday through Thursday, 12:30 p.m. to 8:30 p.m. and Friday from 9:00 a.m. to 5:00 p.m. Must be willing to travel between all program sites.

To apply for the above position please send resume, cover letter and salary requirements to Georgia Trim at gtrim@obtjobs.org.

Career Prep Coordinator F/T

8/31/2016

Grace Outreach seeks a skilled, passionate professional to play an integral role in the delivery of services in the Career Prep program area of the organization. This position requires the ability to deliver career-based content to students in a classroom setting, knowledge of the NYC workforce development landscape, ability to advise students 1-on-1 regarding career options and possibilities, flexibility, the ability to communicate positively in multiple directions, and an openness to continual learning. The Career Prep Coordinator will also be focused outside the organization, in order to maintain and develop relationships with quality vocational training programs, employers, and colleagues in the field doing similar work.
Coordinate Career Prep program activities:

Manage and coordinate day-to-day Career Prep activities serving 70-100 current students, and 1000+ alumnae
Meet and work 1-on-1 with individual students, both current and alumni, on career-related activities, including resume review and interview prep
Capture, manage, and review data utilizing Sales Force CRM platform and interactive database
Maintain accurate metrics for program performance and prepare analysis for internal and external use
Develop technology-centered training for High School Equivalency students

Teach weekly Career Prep class to current High School Equivalency students

Use existing curriculum to continue to teach Career Prep class that actively engages students in learning about the workforce and vocational programs
Develop new and innovative technology-centered teaching approaches to preparation of workforce materials in the classroom
Advise students on completion of workforce goals by providing detailed feedback on application materials created

Maintain and Develop Relationships with vocational training partners and employers:

Connect students to employment and vocational training opportunities in the Bronx and NYC
Strengthen and build relations with quality vocational training programs and community-based organizations
Attend meetings with partner organizations and coalitions in the workforce development field around NYC

Coordinate and Carry Out Career Development Events:

Put together larger program events such as Job Fairs and Mock Interview sessions
Put together and lead field trips for students to employment-related programs and events

Participate as member of larger Grace Outreach staff team:

Work collaboratively with 12+ colleagues in helping to carry out overall Grace Outreach mission
Complete a high volume of varied responsibilities and thrive in a fast-paced setting

Minimum Qualifications: B.A. degree, with experience in workforce development/non-profit/education field.
Ability to skillfully utilize Microsoft Office Suite software, SalesForce or similar CRM/database software. Ability to contribute to organization's well-established positive culture, and ethical values and practices.

Go to this link to apply http://www.idealist.org/view/job/9g66XBC7wnH4/