The Adult Learning Center (ALC) at NYC College of Technology seeks a part-time Educational Case Manager (ECM) for our IELCE funded program. The ALC collaborates with workforce development partners to provide advanced English learners free healthcare training which includes contextualized English instruction.
Primary responsibilities:
- Advise and support advanced English language learners enrolled in Medical Assisting and Direct Support Professional trainings, through in-class workshops and one-on-one sessions. Counsel them on career prospects, academic goals, and personal issues, ensuring confidentiality
- Identify and establish joint referral relationships with relevant social service agencies, community-based organizations, and with Workforce1 centers
- Assess student needs and make appropriate referrals to social services and other agencies
- Provide crisis intervention when needed
- Assist students with mapping their career plans, including related academic and personal goals
- Track student progress, attendance and satisfaction, while completing required data entry tasks
- Work closely with instructors and administrative staff to meet program objectives; this includes the monitoring and documentation of progress and outcomes for both students and alumnae
- Provide support during both the application process and the orientation of new students
- Attend 14 hours of RAEN Professional Development
- Ad hoc duties as assigned
- Bachelor’s degree in a social work, counseling or a related field; Master’s degree preferred
- Relevant experience in counseling individuals
- Strong awareness of the barriers facing immigrants looking to integrate into the US workforce and academic environment
- Familiar with strengths-based, culturally competent approaches
- Bilingual Spanish/English preferred
- Daytime availability