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Director of Data Analytics F/T

7/1/2021

 
Literacy Partners strengthens families through a two-generation approach to education. With our free classes, community-based workshops, and educational media, low-income parents develop the literacy and language skills they need to succeed in today’s world. Our research-based curriculum also incorporates child development and parenting support to help parents boost their children’s early reading, school readiness, and social emotional growth.

The Position: The Director of Data Analytics will be responsible for maintaining and reporting evaluation and participant data for all programs and people in the data management system (Salesforce). This is a senior leadership position that will work closely with the Chief Program Officer in the development and implementation of evaluation and enrollment instruments for all programs at Literacy Partners, as well as manage budget and grant reporting for all programs in the Liz Smith Center.
 
Reporting to the Chief Program Officer, this position is a key member of a Liz Smith Center leadership team and will join our diverse, social justice‐oriented team of 27 staff and more than 100 interns and volunteers.
Responsibilities
  • Develops, implements and monitors an evaluation plan addressing logic models, strategic and program evaluation questions, data collection methods, analysis and reporting.
  • Develops data collection policies and practices and monitors uniform data collection compliance and quality across organizations, including oversight on all data collection instruments in programs
  • Work with consultants and staff to maintain and refine the data management system (Salesforce) system as needed.
  • Collaborate with Volunteer Coordinator and Health Equity Manager to develop and administer enrollment and participation data collection for volunteers and interns for all programs in Salesforce.
  • Keeps current regarding funding requirements for data collection and reporting and puts into place local methods to ensure reliable, accurate compliance which reflect service activities;
  • Produce regular reports that succinctly identify real-time program performance, progress, and results with careful attention to key performance indicators within and across programs.
  • Work with researchers and staff to conduct quantitative and qualitative research and evaluation processes including Participatory Action Research.
Qualifications and Requirements
  • Bachelor’s degree and at least five years of relevant work experience with progressive data management and research responsibilities.
  • Knowledge and experience of using evaluation and community-based research to inform program development
  • Demonstrated expertise in successfully designing and carrying out sophisticated quantitative and qualitative research and evaluation processes
  • Demonstrated ability in designing and manipulating data using a relational database; experience with Salesforce preferred.
  • Ability to communicate effectively with a diverse audience.
  • Proficiency in Spanish highly preferred, but not required.
  • Well-organized, motivated and able to work independently
  • Good sense of humor
Compensation and Benefits
  • Competitive salary DOE
  • Benefits include:
  • 20 vacation days, 3 personal days, 11 holidays
  • Excellent medical, vision and dental plan
  • Employer-matched contributions to retirement plan
How to Apply: Send resume with a brief cover letter to job@literacypartners.org. Put “Director Data Analytics ” with your name in the subject line. Interviews will be granted on a rolling basis until the position is filled with a start date as soon as possible. Please include your earliest start day and salary requirement.
​
Literacy Partners is committed to diversity and is a proud Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

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    The Literacy Assistance Center website posts job announcements for free literacy programs for adults and youth. 

    Please send your posting of 125-150 words in plain, unformatted text to Nell Eckersley at: NellE@lacnyc.org.

    Please indicate if the position is Part Time or Full Time.  

    Reminder: As of November 1, 2022, job advertisements must include a good faith salary range.  Read more here: New York City Salary Transparency in Job Advertisements 

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Literacy Assistance Center | 85 Broad Street | 16th Floor | New York | NY 10004
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