Queens Library Literacy Center Manager F/T

Queens Library Literacy Center Manager

The Adult Learner Program Center Manager is responsible for managing an Adult Learning Center and is responsible for the overall supervision and operations of the center.  

• Manage and coordinate all aspects of adult learning the Long Island City center (i.e,: literacy and ESOL classes, workshops, external referrals, resources and other services).  
  
• Provide program management assistance. 
  
• Work collaboratively within the broader Library Services Department team members to ensure continuum of service for all ages including Family Literacy. 
  
• Develop and maintain literacy collections.  
  
• Supervise tutoring. 
  
• Test and evaluate students. 
  
• Provide follow-up and support to students and tutor.  
  
• Implement literacy recruitment. 
  
• Ensure center programming quality based on enrollment/retention via coordinating internal and external audits and conducts community outreach, community needs assessments as well as address and resolve all issues to ensure overall positive participant satisfaction.  
  
• Contribute to strategic goals for enhancing and expanding adult learning services. 
• Manage the collection and distribution of center operations statistical data for reporting purposes, including adherence to program standards and government contract reporting. This consists of proper and timely processing of all documents and other required paperwork, often conducting program evaluations for improvement. 
• Responsible for preparing and overseeing reporting on programs as needed and required. 
  
• Use latest technology to develop and deliver high-quality, effective learning programs and services.  
  
• Coordinate all volunteer and intern pre-placement training, proper orientation, feedback/evaluation and recognition. 
  
• Makes presentations, prepares statistics and reports, and performs other duties as required.

Requirements: 

• Bachelor in Education or related field required
• Master’s in TESOL or related field preferred.  
• Minimum of two years full time professional experience in Adult Education.  
  
• Knowledge of computer assisted instruction preferred. 
  
• Previous experience administering adult education programs. 
  
• Previous supervisory experience required. 
  
• Excellent oral and written communication skills are required. 
  
• Understanding of and experience in preparing financial/budget reports. 
  
• Must have Intermediate knowledge of MS Word and MS Excel; experience with other MS Office applications preferred.
  

To Apply:  Please email your resume and cover letter to: [email protected] and reference “Center Manager LIC–EXT” in the subject line. Resumes will only be accepted by email.