Senior Program Manager of Adult Education & Workforce F/T

Position Title: Senior Program Manager of Adult Education & Workforce
Reports to: Director of Adult Education & Workforce Development
Hours:  Full Time, includes 2 late nights & monthly Saturdays while classes are in session
FLSA Classification: Exempt
Position Purpose:  Responsible for managerial duties necessary for the operation of the Adult Education & Workforce programs including direct services for the Department, administrative services, and to program participants
 
Essential Functions:

• Responsible for oversight of all classes, including intakes and testing
• Teach adult education classes (ESOL, Civics, Workforce), both as an assigned instructor and as a substitute, as needed
• Identify, develop and implement curricula for all Adult Education & Workforce programming that align with standards and defines educational goals, objectives, and methodologies to meet program goals.
• Assist with coordinating teacher schedules, timesheets and general operations for the smooth running of classes. Assist program manager with recruiting  paid and volunteer teachers
• Co-lead in arranging and leading monthly staff development sessions, including sessions on various instruction methods and enriched learning in classroom settings
• Provide administrative functions for the department, including daily database entry in multiple systems, preparation of records and reports; and maintenance of hard copy and electronic filing systems
• Conduct participant intakes, recruitment, and testing
• Respond to in-person and telephone inquiries about the department and classes from prospective and current program participants, staff, and the public
• Resolve issues raised by program participants
• Attend funder meetings and represent the department in absence of Director
• Participate in program meetings and trainings
• Participate in Mercy Center staff meetings and other organization-wide meetings and activities
• Perform other duties as assigned by supervisor the Director of Adult Education & Workforce Development

Qualifications

• BA; MA degree in TESOL strongly preferred
• Experience with education, training, workforce development, student services a plus
• Minimum of 4 years experience teaching ESOL
• Bilingual English/Spanish or  English/French or English/Arabic
• Extensive experience in curriculum development
• Extensive experience in student  intake, recruitment, testing and extensive teaching activities in previous positions
• Experience with managing multiple contracts with various outcomes and requirements and meet multiple deadlines. 
• Ability to work well with others in a busy professional environment
• Demonstrated capacity to be reliable and highly productive
• Must be a proactive problem-solver, adaptive to a growing, changing organization
• Excellent sense of judgment, decision making, follow-through on tasks, interpersonal and communication skills. Well-organized, detail oriented, and demonstrate excellent verbal & written skills.
• Excellent computer skills, with knowledge of Capricorn and ETO databases a plus
• Strong organizational, communication, and interpersonal skills
• Ability to multitask and use self-initiative
• Experience working with the immigrant community preferred

Physical Requirements and Work Environment:

• Works in standard office conditions (at a desk and computer) and in classroom settings
• Works in more than one work site, with travel between the two required.

 
Please send resume and cover letter to:  jcf@mercycenterbronx.org